Let’s cut straight to the chase
Yes, it may seem unlikely but in the recent years, China is a nation that is fast becoming one of the top countries that supply offshore software outsourcing this is because of China’s incredible development rate. Even though India is presently the top leader in software outsourcing provider on the planet; right now, China is doing everything it possibly can in order to take over from India so that they can be the top leading player in software outsourcing. Some experts have even predicted that China will one day become one of the top three countries for outsourced software.
Many companies are even beginning to plan their offshore techniques in order to advantage of China’s emerging strength as a top outsourcing country. This plan also includes searching for different methods to take advantage of this country’s present software strengths. There are some assessments that suggest that China’s outsourcing industry could even give India a run for its money as the top outsourced country in the information technology service market.
As a matter of fact, the recent flood of activities that placed China right on the outsourcing world map came as a result of the following:
· Government’s support and promotion
· Japan’s decision to move most of its software development processes to China
· And because some large foreign organizations set u R&D centers in China
It is no secret that this country is well known for its outsourcing industry – there is even a television show on NBC titled “Outsourced” which feature outsourced employees in an American owned business customer care service in India. India is a nation that that is known for a labor force with the following qualities:
· English speaking
· Highly skilled
This country also boasts of the following:
· World class Information Technology and networking facilities
· Friendly laws
· Well paid taxes
· A somewhat stable political environment
· World class certified software companies.
India’s offshore outsourcing industry is really growing industry and has produced lots of success stories that sure makes India a really popular offshore outsourced country for Information Technology related work and of course Business Process Outsourcing (also popularly known as BPO) services too.
If you are searching for an outsourcing country to handle your customer care services, it is important that you choose an outsourcing nation that totally understands the American culture. India is wonderful when it comes to outsourcing technology related work projects but if you want to capture the American market with your customer service, consider the Philippines, because they clearly understand the American culture.