For me, the most fundamental concern as far as finding the right vendor would be a clear communication path, good technology, and time consciousness. With these, I believe any outsourcing company can do well.
88. I am quite fascinated with the level of competition for outsourced admin work; these Asian and African countries are truly giving their Western rivals a run for their money.
I really do fear for the future of admin support work in the US and UK. These Asian and African brothers and sisters have shown their capacity to excel. Little wonder they are getting the jobs
Great article Daven. I think the 9th point about staff training is most critical going by the rate the internet changes every day; no one would want staff wasting time on obsolete technology. Your guide is quite useful for me. Thanks
Nicole 
krisha 
mariz 
Joymae 
marichu 
aluna 
joan 
Alexis 
Thanks for this info Daven, very insightful.