Despite the global economic slowdown for the year 2009, the business process outsourcing industry is expected to remain strong. However, growth will be as big as 2008. The Philippines has successfully captured a niche in the business process outsourcing industry, what with hundreds of call centers opening up and operating not only in Metro Manila, but in the islands as well and pretty much everywhere in the country. This success is attributed to its high English literacy rate and cultural proximity to the U.S. This industry is now a major contributor to the country’s economy and its employment opportunities.

We are in for a very tough economy, budgets are being cut across the board and companies won’t be increasing their spending on business operations.  They are going to use outsourcing as a vehicle to save money, and – hopefully – increase their competitiveness.  So, while we can expect to see increased spending on lower-cost services with a strong offshore element, we are already seeing many areas of planned spending put on hold – for example, costly software upgrades, or business transformation initiatives. Hence, the competition for the outsourcing dollars is going to be increasingly intense as revenue opportunities for services firms are already drying up in other services markets.  Many of the smaller service providers, which are more focused on staff-augmentation delivery and discretionary projects, are going to struggle.

Philippines is emerging as attractive outsourcing location-with competent labor pools, lower costs. strong government support, and fast improving technical infrastructures allowing it to develop-attract- a base of suppliers with increasingly mature, competent service capabilities and reliable English speaking business source. BPO in the Philippines in this year will foster the necessity for entrepreneurs to create a solid BPO foundation.

The main driver for outsourcing is cost reduction. Labor cost savings overseas are just too great to be ignored. In knowledge-intensive industries such as Analytics and Data Mining Services, Research and Development, and Intellectual Property Research, companies can save significantly “ as much as 40-50% “ by offshoring work to low-wage countries.

123Employeeis the Low Cost leader in outsourcing to Philippines . It offers offshore outsourcing services from its American managed facilities in the Philippines. For just $897 per month each, you can have a full-time dedicated employee or team of employees with the skills you need.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.OutsourcingOutsourcing.Com.

Business Process Outsourcing services have already helped companies around the world improve their customer service management. It has been by far the most secured network in this most contemporary times. A large number of international client enterprises have been the beneficiaries of BPO‘s unique outsourcing model that fusions onshore Business Process Solutions and offshore Delivery Mechanisms. Since its inception, BPO have demonstrated the impact of outsourcing on the profitability of several multinational enterprises. It has successfully migrated and delivered core, non – core and critical functions for prospects via skilled resources in top countries with most outsourcing human force particularly, the Philippines. Significantly, BPO services enable companies to concentrate on their core areas, while outsourcing their non-core areas of business to us, which in turn translates into increased productivity. Our asset, along with our state-of-the-art infrastructure, is our team of brain and a heart of hardwork and commitment.

On the ground of strong communication network called internet and other communication channels global companies are outsourcing business processes to offshore service providers. Field of information and technology is the most beneficial sector and responsible factor for spreading offshore outsourcing. BPO has enabled different nature of businesses to attain the highest standards of quality and more importantly, ensuring a ‘ quick turn around times ‘. Notable advantages of BPO include COST REDUCTION as BPO services reduce your payroll and other overhead expense thereby increasing your profits. Our business processing outsourcing services even enable you to make fewer capital investments. Obtaining outside expertise, and meet constantly changing cutomer demands are other attainable advantages.

YES, Business Process Outsourcing is the easiest technique of getting work done without making heavy investments, it is the most globally secure network in this present time.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.OutsourcingOutsourcing.Com.

Philippines has a winning edge over other countries because of the following reasons. Availability of English speaking, skilled human resources is plenty, also notable is availability of cheap work force to offer cost effective BPO Solutions. Moreover, a well defined process to address global needs is also an expertise among a huge portion of the Filipino people. Not to mention the attitude of high conscious towards quality. The Philippines also has an availability of advance technology at par with western countries. Lastly, it is a country considered to be a factory of the most courteous, ethical and flexible human resources to work in various types of customer service, technical support and other computer related works.

Business Process Outsourcing has been very visible in the Philippines for these reasons. In the Philippines, BPO is a relatively new concept with strong economical and business fundamentals which IT firms are now reeling towards, which provides an amazingly new plethora of opportunities for what Information Technology Companies can provide for the old-economy firms and how strongly they can get themselves entrenched in their value chain. This would not only make them felt very important in terms of their contribution but also as a tool for their clients, guaranteeing them competitive survival and growth in the current business market place.

In the Philippines the effect of BPO’s tremendous growth is relevant among call center business which is just a parcel of the business process outsourcing industry, which employs 340,000 people and have contributed more than 3% of the country’s GDP. Business Processing Association of the Philippines (BPAP), the industry organization, is active in trying to keep the boom going. They are aiming to hit US$13-billion in revenues by the end of 2010. The year 2007 saw a growth of revenue to US$5-billion from US$1.5-billion in 2004. BPAP is also aiming to increase the country’s share of the global market from 5% to 10%. Aside from India and the Philippines, other countries that are trying to tap into the rapidly-growing offshore market are China, Hungary, Poland, Brazil and Mexico.

With outsourcing in the Philippines comes defining and developing top quality business solutions based on the client’s goals and priorities resulting to top quality, value- added services that reduce costs, improve efficiency, and increase profits at a fraction of the cost. When it comes to outsourcing, we believe that by maximizing available resources both in and off shore, work can be done wherever it can be done better, at lower cost. Through strategic operation, premium human capital development, and the best technology platforms, our production facilities in the Philippines deliver superior work outputs resulting to a solid impact on revenue and business equity.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.OutsourcingOutsourcing.Com.

The Philippines is considered as location of choice due to its less expensive operational and labor costs.The act of using BPO is not only an economical one, but a smart business move all around. They help in various ways; by chopping down the cost of resources needed to maintain a call center, by providing a trained staff and equipment, and by providing the latest in technology and equipment. All you need to provide is the business. In the Philippines, an industry is rapidly emerging. This is the Business Process Outsourcing (BPO). The industry itself was regarded as one of the fastest growing industry in the world. Its sudden increase was led by the claim for offshore call centers. When outsourcing is being talked about, the first thing that comes in people mind is call center outsourcing. Primarily because there are a lot of call center companies here due to the proficiency of Filipinos in English and Spanish. As a result, the call centers form the largest part of the BPO in the country. But besides call center, there are still others that are being outsourced. Some of these are data analysis, research process, IT operations, engineering design, medicare, legal support services, art,animation,editorial and DTP work, software development and environmental services.

As BPO or business process outsourcing becomes more common, more places in more parts of the world are offering the services, including the Philippines. BPO or business process outsourcing is when a business outsource the non-core work of the business. This can include, but is not limited to, calls, transactional work, accounting and human resources. While work from or pertaining to the human resources department is not usually outsourced to another country, the rest of the non-core work is commonly outsourced.

BPO in the Philippines is open to American commerce and is no different from the American counterparts except that it is located in the Philippines. The Philippines is becoming a hot spot for outsourcing. The reason for this sudden surge in BPO Philippines is that all education and books are done in English. Curriculum includes English as a major subject in all schools across the archipelago. All the people in the Philippines know English and the human resource for this country is fast growing as it competes to the rest of the world in terms of vocabulary and grammar skills, technical skills, and excellent customer service.

Outsourcing in the Philippines has indeed demonstrated its countless benefits to the whole business industry. It has created a certain bandwagon society in the market. As more companies find it not just as a cost-saving method but as a strategic technique, their competitors follow the trend. But outsourcing as a boon for everyone remains a question for some as skeptics continue to throw criticisms at it. Nonetheless, its manifold benefits cannot be easily ignored.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.OutsourcingOutsourcing.Com.

The human resource in the Philippines is a vital factor in the inevitable success of Business Process Outsourcing. Knowing that the most critical aspect of a successful BPO is people, Philippines is a frontliner to providing the most useful and skilled human resource that is integral for this success. As a service provider, the people who work for you and for your clients will dictate your success as an organization. In a service business such as BPO, this is critical. BPO is fundamentally people business where geography and culture are the key and technology is an enabler. But if you don’t get the people part right, the rest is academic. Literacy rate: 95.9 percent of the total population. The literacy rate is one of the highest in the world, certainly when compared to others in the Far East and other developing nations (e.g., India is 52 percent; Mexico is 89.8 percent).

The Philippines is ranked #1 in the availability of knowledge-based jobs and workers worldwide, and ranked 4th among Asian nations in terms of labor quality, according to a survey conducted by the U.S. based Meta Group. Aside from the huge pool of productive, trainable and multi-skilled labor force, the country competes in the quality of its managers and information technology (IT) staff and engineers. The unique edge comes from a high level of proficiency in English (the Philippines is the 3rd largest English-speaking country in the world), the Philippines has world-class facilities and services. The country has excellent accommodations, fine restaurants, modern shopping centers, modern communication services and exhibition organizers, and reliable tour operators.Recent analysis suggests the Philippines to be the top location for more complex BPO activity where quality of outcome and customer service experience, not just cost reduction, is a prime consideration. The Philippines population is English-speaking, highly educated, naturally enthusiastic, and of a problem-solving disposition. They are very proud and conscientious people, who are friendly, loyal, and diligent. The work ethic and the attention to detail are excellent.

These factors brought a remarkable and significant change in the Business Process Outsourcing Industry. Aside from this human resource, recent growth spurt in the outsourcing industry in the Philippines has been fueled not by traditional low-value-added call centers but more higher-end outsourcing such as legal services, Web design, medical transcription, software development, animation, and shared services. Though call centers still form the largest part of the sector, the Philippines has begun leveraging its creative design talent pool, its large pool of lawyers, and its professionals in accounting and finance (Shameen 2006).

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.OutsourcingOutsourcing.Com.

The reason why BPO has emerged the most talked about source of generating profit remains to be undebatable, and retains not an issue for it has proven its worth. Philippines is a third world country yet being homed by world class English speaking labor force, it has been integral in this remarkable achievement. Having a literacy rate of 94%, the Philippines also has a large pool of IT professionals and a cost-competitive telecoms infrastructure. In the 2002 Global Technology Index research done by the META Group, the country ranks third in Knowledge and Information-based jobs. Every year, three million college graduates join the workforce, bringing in an immense source of talent.

Now, when outsourcing is being talked about, the first thing that comes in people’s mind is call center outsourcing. Primarily because there are a lot of call center companies here due to the proficiency of Filipinos in English ans Spanish. As a result, the call centers form the largest part of the BPO in the country. But besides call center, there are still others that are being outsourced. Some of these are data analysis, research process, IT operations, engineering design, medicare, legal support services, art,animation,editorial and DTP work, software development and environmental services. These and more regarded the industry as one of the fastest growing industry worldwide. It has become a great advantage to the economic stability of the country.

For the record, the Philippines has out shadowed India to become a competitive BPO destination. When you choose to outsource to the Philippines, you reduce and control your operating costs, gain access to world-class capabilities thus, maximizing your productivity. Recently, growth outburst in the Philippine’s outsourcing industry were notable not just from mushrooming number of call centers but also from higher-end services.

FACT:It was calculated approximately that 112,000 people who were working in call centers in the Philippines in the year 2005, bringing in profits of US$1.12 billion for the year. This is a sharp increase from 2000 when call centers employed 2400 people and earned US$24 million.

FACT:Understanding How to Source and Succeed at BPO is seemingly easy. Although seven out of ten companies are forging ahead with BPO, many business technology executives are still learning how best to plan, manage and maximize the benefits of their BPO projects. There is a growing sense that while BPO is driven primarily by significant cost savings, BPO should be approached as a strategic tool for redefining business processes and spurring innovation.

It has been agreed that making Business Process Outsourcing your source is the most fruitful way to boost your business. Outsource Now!

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.OutsourcingOutsourcing.Com.

Business process outsourcing may not be the best type of business in the world but it is one of the particular industry that really helps out amid the disaster of the global financial crisis. India and the Philippines are the two countries which have benefited the most from outsourcing, there maybe some financial struggle along the way but this industry is sure to just ride the wave. In the Philippines, the business process outsourcing (BPO) industry expects growth this year of between 35-40 percent on revenues of around $7 billion. Business process outsourcing provides a lot of solutions and not at all the cause of the problems.

The BPO sector expects annual growth of around 40 percent with revenues hitting $12 billion by 2010 and employing one million people compared with 300,000 this year. Considering that India came to absorb this BPO industry first and that they generate some $40 billion in annual export revenues, the story is much alike and it bounces through whatever challenge it faces. BPO was initially viewed as negative as looking at it partly one would consider that BPO countries are taking away jobs from the Western world just so Fortune 500 companies can cut costs and provide cheap labor by hiring people elsewhere.

India leads the world when it comes to outsourcing with more than half the global business while the Philippines is a distant second with around 10 percent. The importance of BPO lies in its potential to create jobs and income generation. Due to world crisis, a lot of companies will really think BPO as a better investment for their business and more businesses will choose Philippines as a primary BPO destination.  There is a need for every existing company to survive and if by participating in BPO will help them achieve that goal then they would go ahead and do it. Tall buildings are now being structured and built specifically to cater to this need. There are about 250,000 new graduates every year all of which can speak English. The courses they graduated would vary from  Engineering, Computer, Science, Arts and Linguistics. This pool of manpower is a great way to utilize and better market your products and services.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.OutsourcingOutsourcing.Com.

The business process outsourcing industry is considered as one of the fastest business sectors in the world. The strong demand for outsourcing services is predicted to reach as high as $180 billion in 2010, with finance and accounting, customer support, human resource management, and back- end support services getting the most shares. A trend in primary business requirements is also foreseen, market analysts believe that there will be shift from practicality and cost reduction mentality to service quality and consistency.  This reinforces the Philippines position as one of the top BPO destinations.

What started as an answer to the tremendous demand for offshore call center services, the Philippine BPO industry has become one of the leading global BPO service providers in the world. At present, an estimated number of 200,000 Filipinos work in BPO companies, not only in Manila but in regional areas like Clark, Angeles City, Cebu City, Davao City, and Cagayan de Oro City. While call centers still hold the largest share of the country’s offshore outsourcing sector, the current surge in the industry is powered by a more specialized and higher- end outsourcing demand such as software development, web design, content writing, SEO – Search Engine Optimization, flash animation, data and billing entry, legal and accounting services, and medical, as well as, technical transcription.

Among the major companies that already operate in the Philippines include AIG, AOL, Barnes & Noble, Chevron, Citigroup, Dell, HP, HSBC, IBM, Intel, JPMorgan Chase, Motorola, Procter & Gamble, and Siemens AG. A survey conducted by a reputable international investment consultancy firm revealed that the Philippines ranked 1st in the availability of knowledge-based jobs and skilled workers worldwide, and ranked 4th among Asian nations in terms of labor quality. The Philippines’ ideal location, the availability of considerably cheaper prime real estate locations, and a growing number of reliable ICT infrastructure only fortifies the country’s bid for BPO excellence.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.OutsourcingOutsourcing.Com.

BPO or business process outsourcing is big business in countries such as the Philippines, India, Russia, China and South America. In recent years many US and European jobs have drifted to these locations to outsource accounting, information technology, services and manufacturing positions. Although outsourcing has been part of any company’s business model for a few years already, only a decade ago that it has reached an unprecedented rise in demand as more and more American and European companies got aggressively involved in such dealings.

Among the top ten locations, the Philippines has seen tremendous growth in BPO. In fact, many companies are finding it easy to deal with the talent from this location because of its English speaking abilities, affinity to American culture and fast learning capabilities.

There are many more reasons multinational companies are drawn to the Philippines as an outsourcing country. Here are some more reasons to consider this location your next stop for BPO:

1. High literacy rate. Among the developing countries, Philippines ranks very high on the literacy rate which stands at 94%. City dwellers are bilingual. Filipino (the national language) and English are widely spoken.
2. College educated pool of talent. If you outsource to the Philippines, you can have pick of third party service providers who have a talent pool of college graduates and professionals.
3. Flexible. The rotation in working hours is not a problem. Some even want to work on nights because of the extra benefits. 24/7 businesses thrives in the Philippines.
4. Efficient and hardworking. Highly skilled, diligent and fast learners, the Philippines can compete with the rest of the world even when it comes to the most technical type of jobs.
5. Exposure. Most Filipinos like the professional experience that they get from multicultural environment. Working for multinational companies is preferred by most professionals because of the invaluable exposure that they get from it.
6. Highly trainable. With the proper training, Filipinos can easily adapt to new concepts and goals.
7. Wide coverage. Outsourcing locations are not only concentrated in its capital city, most cities nationwide are also in place to accommodate more projects.
8. Cultural affinity. There are many schools in the Philippines that are patterned after the American educational system. Since the Philippines was a colony of the US, western ideas and thoughts are not really alien to its people. More so, with Filipinos’ high level of adaptability, they can grasp western concepts easily. So when you introduce western concepts to this country’s workforce, you are assured that they will easily understand what you want to achieve.
9. Loyalty and retention. Despite the shifting schedule, many young professionals prefer to work for multinational companies so it’s easy to keep them for the duration of the project.
With the above mentioned reasons and for as long as the opportunities for growth and benefits are well defined, the Philippines will always be a top destination for offshoring accounts.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.OutsourcingOutsourcing.Com.

The Business Process Outsourcing (BPO) industry is booming in the Philippines. The most common BPO services here in the country are call centers, software development, transcription, encoding, animation, human resources, accounting and payroll outsourcing. BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain its position in the marketplace. There are also a lot of new BPO opportunities, aside from the most common BPO services mentioned above, that anyone can embark on. Outsourced writing is one. For a long time now, writing and editing works have been subcontracted to smaller institutions and writers which became known as Ghostwriting. Ghostwriting was revolutionized with the advent of the internet. New company websites, portals, forums and blogs are created every second. With that comes along the increased demand for content. You have to remember that Content is King.

Blogging is now commonly being outsourced. A lot of Filipino bloggers are now considered as probloggers as they have taken jobs in blogging in behalf of the companies/persons that hired them for their blogging service. Bloggerwave gives another option for bloggers. Bloggerwave will ask you for your valuable feedback to advertisers with respect to their web sites, products, services, and companies. The best part of this is that bloggers get paid! 😉

Why Outsource to the Philippines?
Business process outsourcing or BPO is an emerging industry in the Philippines. This industry was regarded as one of the fastest growing industries in the world. The BPO boom is led by demand for offshore call centers. It is estimated that 112,000 people were working in call centers in the Philippines in 2005, bringing in revenues of US$1.12 billion for the year. This is a sharp increase from 2000 when call centers employed 2400 people and earned US$24 million. Overall, Philippine BPO is forecasted to earn US$13 billion for the year 2010.

This emerging industry in the Philippines is fueled mostly by customer care, medical transcription, software development, animation, and shared services. Though customer care call centers form the largest part of the BPO boom locally, the Philippine language proficient information technology, human resource, and finance/accounting professionals are a significant contributing factors as well. The proficiency of many Filipinos in English and Spanish were major factors in the growth of BPO in the Philippines.

The Philippines has the largest number of accredited accountants in Asia, with the number growing yearly. Filipino accountants are also renowned for their flexibility in working with multiple accounting standards. The Philippines Center for International Trade Expositions and Missions (CITEM) report for 2004 cited the Philippines as among the top 10 choices for offshore operations. Major companies that already operate in the Philippines include AIG, AOL, Barnes & Noble, Chevron, Citigroup, Dell, HP, IBM, Intel, JPMorgan Chase, Motorola, Procter & Gamble, and Trend Micro. Notable BPO vendors include Accenture, Convergys, and Unisys.

A survey by Kelly Services, Inc. based in Michigan, showed that India is no longer the first choice of U.S. companies looking to setup their offshore backroom operations. The study cited companies eyeing the Philippines as the better site due to quality. Filipinos enjoy a comparative advantage over American workers for two reasons. First, labor costs in the Philippines are a fraction of those in the United States. Second, most BPO workers in the Philippines are college graduates. Many overseas labor sourcers also prefer Filipinos over Indians when it comes to customer support and customer interaction due to Filipino relative ease and familiarity with American culture and U.S. slang.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.OutsourcingOutsourcing.Com.