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5 Benefits of Outsourcing

The outsourcing of business processes has long been considered a very advantageous process for companies to maximize their profits by seriously decreasing the cost of providing a variety of services. Despite the decrease in cost, this method still ensures that the quality of service and productivity of such processes like telemarketing, IT staff and customer manpower are enhanced.

In short, outsourcing enables a company to effectively streamline its operations while it focuses on developing its core businesses.

Of recent, there has been a significant increase in the practice of outsourcing labour to countries like the Philippines due to the much lower costs of labour there. But apart from the lower costs of providing these services from abroad, there are actually quality-of-service gains to be made from employing offshore companies. In the Philippines, there is a rich and diverse pool of highly qualified manpower who have special raining and vast experience in service-oriented jobs. The Philippines is currently regarded as the best place to get outsourcing staff for several business processes.

This is due to a number of unique advantages:

  1. English language proficiency – The Philippines comes in as number 3 of the largest English speaking countries in the world, and due to this, the offshore staff in the Philippines are able to communicate in the English language with the utmost effectiveness. At all levels of education in the country, students receive intensive instruction in the use of the language. In fact, the language dominates the instructional process, resulting generally in a wide vocabulary, splendid grammar and diction, as well as a very high level of comprehension in most employees. Due to the fact that Filipinos have been greatly influenced by American culture, most of them find it easy to adopt an American accent, which makes them easier to talk to.
  2. Former U.S colony – The fact that the Philippines was once a colony of the United States of America means that the country has a close affiliation with other countries with English as their first language. This is part of why the Philippines has grown to be the number 1 offshore outsourcing destination.
  3. Time zone differences – The difference in time zones is one of the major benefits of outsourcing your services to the Philippines. The time zone difference between Australia and Philippines is only two hours, and this ensures that the employees in Philippines will be working within your company’s normal business hours.
  4. High level of education – Most of the Philippines outsourcing staff are college degree-holders and computer savvy. The Filipino culture emphasizes the importance of education, especially in information technology, in recent times. The skill levels of the staff are at world-class levels, and definitely impact the businesses that employ them positively.
  5. The prestige factor – In the Philippines, call center and BPO jobs are held in much higher regard than in more developed countries. Because of this, Philippines outsourcing staff generally perform their jobs with great commitment.

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! inspires entrepreneurs build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

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