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How to Ensure You Achieve Expected Outcome with an Outsourced Task

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Companies and businesses outsource for different reasons that include filling a skill set gap, cutting costs, gaining competitive advantage, or working differently. Whatever the reason for outsourcing is, it is important to make sure that the expected outcome is achieved.

The following tips and tricks have been proven to be effective in ensuring final outcomes are not far-cry from expected outcomes of outsourced tasks;

Tip #1: Set Performance Objectives from the Onset

It’s not enough to hire the right skills for a project in question. Some business owners and managers conclude that an outsourcing partner knows the expected outcome just because the person possesses the right skills and qualifications for the task. This mistake is a grave one.

You need to set the performance objectives and communicate them to the outsourcing company or partner. Follow up to ensure that the independent contractor actually understands what the company intends to achieve from the completed task. This will help the outsourcing team to gear its efforts and acumen towards ensuring that the final outcome matches or even surpasses the expected outcome.

Also, details should be included in the performance objectives. For instance, when you outsource commercial material distribution tasks to an outsourcing partner, the performance objectives should be well detailed. This may include the number of people that should get the material, the target audience, the timeline for getting the task done, and the number of people you want to see at the trade show for instance – which is the expected outcome of the outsourced task.

By providing these details, helps simplifies the task and gives the publicity outsourcing partner a sense of direction in getting the task done. It also promotes ease of attaining the expected result and measuring the final outcome.

Tip #2: Monitor Each Phase of the Task

Even after setting performance objectives, it is also needful to monitor the outsourced project from start to finish. This is a great way to ensure that the final outcome will match the expected outcome.  When you set a team to monitor an outsourced project from the beginning, it becomes easy to spot loopholes that can possibly make final outcome differ from the expected outcome. Such loopholes are communicated back to the outsourcing partner so that they can fix them at each phase before moving on to the next phase of the project.

Tip #3: Consider Additional Incentives

Often, incentives can be a great way to achieve more. While the outsourced partner may not be looking forward to such extra perks, you can offer incentives to motivate excellence. This would eventually help promote a successful final outcome.

Finally, you should offer a fee that would also help to encourage quality outcomes with an outsourced project.

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs to build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

One Response to “How to Ensure You Achieve Expected Outcome with an Outsourced Task”

  1. Like!! Thank you for publishing this awesome article.

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