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Telemarketing Outsourcing Tips

Telemarketing outsourcing is a great idea for any business because of the cost saving benefit and potentially increased overall quality outcome that follows. However, in order to reap all these benefits that come with outsourcing your telemarketing, you need to be profound in choosing a telemarketing vendor and should ensure you sign proper contract with the vendor to get them committed and take responsibility for the task.

Here are valuable tips on how to outsource your telemarketing;

Determine the Scope of Your Telemarketing Project

One of the ways to increase the chances of making any outsourced task successful is to determine the scope and schedule of the project. What do you aim to achieve? What are your project requirements? You should draw a proper and detailed plan of your telemarketing project. This way, an outsourcing vendor can provide you with accurate pricing and realistic proposal. You should make your expectations with the project clear in the project plan. Providing accurate and detailed information for the vendor makes the work easier for them and will ultimately result in obtaining the expectation you desired.

In addition to spelling out the details and requirements of the project in your project plan, you should also be specific with the time frame you want the task accomplished. Ensure you are as realistic as possible with your schedule in order to give room for increased quality outcome.

Employ High Standard in Assessing an Outsourcing Vendor

It is also important that you employ high standard criteria in interviewing a telemarketing outsourcing provider. Do not be hesitant in asking extensive questions based on the proposal submitted for the task. Check their references, profiles, feedback and track records. This is very necessary as you would want the overall outcome of the task to exceed your expectations. Of course, you should not interview just one provider. Instead, interview as many as possible and narrow down your choice to the best in terms of possible outcome as well as cost. Speak out your concern and expectations.

Target Providers who are Experts in Telemarketing

When you are in need of a telemarketing outsourcing provider, do not go interviewing general outsourcing providers. Instead, you should narrow your search to providers who are experts in telemarketing. This is one of the best ways to get the best from outsourcing.  A telemarketing outsourced service provider will have the required experience and know-how to accomplish your telemarketing project in a more satisfactory manner than a provider who has no area of specialty.

Get a Referral

One of the best ways to land the best outsourcing provider to handle your telemarketing is to get reference from other businesses in your niche. Ask around and see if fellow business owners in your niche can recommend the best outsourcing provider who is specialized in telemarketing.  Do your own investigation and research about the provider before marking your final decision. You should also ask the person who is giving you the recommendation to let you in on the possible cost, so that you can have an idea of what to expect.

” Once you adopt the above thorough steps in choosing a telemarketing outsourcing provider, you will ultimately get the best possible outcome.”

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! inspires entrepreneurs build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.


39 Responses to “Telemarketing Outsourcing Tips”

  1. Carlene Claspill says:

    I’ve been following your website for a long time now and
    finally got the bravery to go ahead and give you a shout out…Thank you Daven Michaels!
    Wonderful website. Plenty of helpful information here.

  2. Dan Clark says:

    This was a very helpful article. I’ve been overloaded and looking to outsource. Now I have the tools to do it.
    Thanks so much! I look forward to reading your next article.

  3. Anthony Bunting says:

    Outsourcing has really did great wonders for my business. As a publishing company, i need to cut on huge costs.
    Hiring services from KPO company http://123employee.com/small-business.html
    helped my business a lot and definitely one of the great factors for my success.

  4. Beggy Burghart says:

    This is a good post. I’ve always been a huge supporter of 123Employee.
    I’ve been doing it for years and so have my friends. We have not only tried outsourcing locally (US) but also in other countries, namely the Philippines. Really cuts back on the costs and Filipinos are very hard-working and nice people to work with.

  5. Mark Buxton says:

    Thank you Daven Michaels, I love reading your blog and look forward to all your posts!
    Keep up the excellent work!

  6. Michelle Fitzgerald says:

    Satisfied with the list. thank you!

  7. Joseph Everly says:

    Awesome job! Work was exactly what I needed, and delivered quickly. The work was top notch!

  8. Joseph Everly says:

    These are in fact impressive ideas in regarding blogging.
    You have touched some good factors here. Any way keep up wrinting.

  9. Lina Hasselhoff says:

    Great post on outsourcing!

  10. Elizabeth Hemsworth says:

    I’ve only recently got into it myself and I really like it so far. I am sure I’ll get into it more and more as I have more success with it.

  11. Victor Stone says:

    thanks for the tips, i think you are well placed to provide us tips on outtsourcing.

  12. Chuck Honeywell says:

    Awesome write up Daven! These are definitely some great resources for getting some good quality outsourcing done, and well also some great places to sign up to get some outsourced work too :>)

  13. Timothy Ward says:

    As a customer service quality analyst i must say that you did a pretty good job handling the call. You acknowledged the customers issue, you expressed willingness to assit the customer, and your call flowed very well . However the rapport aspect was fair, maybe asking the customer how he is doing before addressing the issue would have improved engagement. For the most part you met most standard contact handling tenets Good Job. Thank you

  14. Derek Brown says:

    I am very much impress the way he talk , and some techniques are great…your the best Daven Michaels….

  15. Karla Baltz says:

    Nice people. I did my internship there. I never learn so much in my life. Dynamic company. Fast pace environment. Really enjoyed this experience.
    I love 123Employee

  16. Stacey Woods says:

    Daven Michaels he is very hard work. always keeps you on ur toes, THank you Daven

  17. Michelle Moran says:

    Nice post.

    Thanks for sharing your thoughts with us.

    Keep up the good work!

  18. Leonor Mcray says:

    We have been working with 123Employee for over 5years during which time they have provided a professional, flexible approach to our telemarketing requirements and have generated some good business for our company. I would definitely recommend 123Employee to anyone looking to increase their telemarketing presence in a cost effective way.

  19. Tasha Weiss says:

    Thank you very much, I found this very informative,thanks a lot, great work, well done


    WOW. Impressive! realy good stuff. You’re on the right way Daven!


    Fantastic article, well written and extremely useful, thanks!

  22. JAYME BOYD says:

    Wonderful article, thanks for putting this together!

  23. JAYME BOYD says:

    very good listing. Everything is true. Thanx.

  24. Roger Kurry says:

    Geat tips Daven, it’s all about giving people what they want, or are looking for, or what they should be looking for! And getting enough eyeballs looking at your offers for them to convert.

  25. Rockwell Davis says:

    Excellent post Daven. Those are some GREAT tips. Some of which I follow on a regular basis. Others I attempt to follow. If you have a good topic and you follow those tips, I think you are just about Guaranteed to do well, as long as your content isn’t crappy, lol.

  26. Peter Korch says:

    Great post, great ideas and all relevant. That one will be tough but worth it in the end. Thanks for sharing Daven.

  27. Robin Collinwood says:

    Amazing Article,I learned a lot about my mistakes,will do as you advice,and will write feedback after some time
    Good luck,keep rocking

  28. Doris Wilson says:

    Fabulous article. I blasted it out to my Twitter followers earlier this afternoon! Thanks for all the ideas and useful information.

  29. Douglas Johnson says:

    Great tips as always Daven only starting out so trying to build my list at the minute, will be a slow process no doubt

  30. Bryan Johnson says:

    Excellent post. Keep posting such kind of information on your page. Im really impressed by your site.

  31. Bryan Johnson says:

    Awesome post. thank you so much Daven Michaels

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