You need to train and retrain your employees, whether they are full-time employees or outsourcing partners. Training is a great tool that helps new hires or existing employees gain better understanding about your company and what is required of them. It equips employees to offer their best services to the company.

Here are great tips on how to create effective training materials for employees of a company;

1: Create a Training Handbook or Manual

It’s good to have a reference material that the employees can consult whenever they are in doubt or need to learn more about the company. Consequently, if they have questions at any point in time, they will refer to the handbook. You should create a soft copy that you can send to the employees via email, especially your remote workers who are not within reach and couldn’t get the hard copy.

Here are things you should include in a training manual for employees;

• Best practices for the company
• The major responsibilities of an employee’s job
• How to get in touch with management
• How to use online interfaces, software programs or other pieces of equipment to get tasks done

2: Introduce The Company’s Key Staff

Let the remote workers get to know the key members of your staff. This way, the remote workers won’t be intimidated when they meet those key persons for the first time. These are the people who the remote workers will interface with. Therefore it’s important to introduce them to the remote workers via a video conference call. If video conference call is not possible, you can give out the contact details of those key staff members to your remote workers.

3: Include the Organizational Culture of the Company

Your employee training material should also feature the organizational culture of your company. The training for the remote workers should emphasize the company’s core values and purpose. This will help them form the right expectation from your company. Give a brief of the company’s history to point out the company’s growth process over the years and the activities that helped the organization attain the set values. The employees should know that their daily input is necessary for the achievement of the business’ purpose and vision.

4: Integrate Instructional Videos

Instructional videos are helpful tools for employees training, especially when they are used to demonstrate equipment s or software programs. The visual instructions should be as clear as possible to enable them understand how the machine or program is operated. It’s also good to augment visual aids with written instructions.

Finally, you should be detailed in spelling out how to accomplish tasks. In doing this, you should envisage likely questions or problems that can emanate when carrying out the task. Subsequently, you can include the solution or the way out.

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs to build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.