Home About Us Our Clients Pricing & Options Resources Order Articles FAQ's Blog Contact Us

News: Business Outsourcing in the Philippines will Continue to Grow for Years to Come

According to an outsourcing reporter, “At weeknights in Manila, the capital of Philippines, you can hardly tell night from day at renowned call centers; the curtains are all drawn and the clocks on the wall display different times in the four United States Zones.

At midnight, in their local time when dozens of employees start trooping in to the various outsourcing call centers, it will all seem like day. The workers sit cubicle by cubicle, in front of their desks, and start to make calls in order to generate leads for different companies and corporations in the United States.”

These call centers work for different organizations — profit schools, and insurance companies in the bid to verify claims for American hospitals. When some of these call center workers were interviewed, they said “It is an easier shift job than if they have to deal with agitated Home Shopping Network customers. Even for the most difficult caller, we dare not hang up, we just have to come up with tactics to end the call in a calm manner.”

Indeed, the industry turnover is quite high, around 60 percent. Although the job can be stressful and demanding (running several days of shifts and answering tons of calls), yet the relatively decent pay in comparison keeps attracting more young and vibrant Philippines to call centers. The earning of a call center worker in the Philippines is double of what a bank teller in the same country earns. With the look of things, business process outsourcing will continue to grow in the Philippines for years to come.

America and Europe can’t Just Stop Patronizing the Philippines Outsourcing Market

American as well as European businesses and companies are topping their outsourcing games; they are increasingly outsourcing jobs to the Philippines and other preferred outsourcing locations. These were jobs once handled by legal secretaries, medical employees and junior accountants in the United States. Typical examples of such tasks include creating research reports, providing clinical support, and formatting documents.

According to a reporter, one accounting outsourcing agent in the Philippines said, “Each year, we produce 3,000 CPAs, but we employ United States accounting standards, of which we’ve been trained on.”

In similar manner, American curriculum’s are being used in Philippines’ law schools. Consequently, law graduates become a desirable low-cost option for a number of United States businesses.

At Manila, starting associates in law firms earn about 700USD monthly — but a call center worker in Manila makes as much. According to a BPO operations owner (from the United States) in a number of cities around the world, including Manila, “The combination of low-cost and efficiency is the attraction to Manila outsourcing market.” He reaffirmed that outsourcing boom overseas isn’t in any way causing job scarcity in the U.S. According to him, “Our Manila BPO office is growing just as the one in North Dakota — we’re expanding our employee capacity from 175 to 3000.”

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

2 Responses to “News: Business Outsourcing in the Philippines will Continue to Grow for Years to Come”

  1. Ian Schubach says:

    Excellent web site. A lot of useful information here. I am sending it to some buddies ans also sharing in delicious. And of course, thanks for your effort!

  2. Susan Young says:

    Your information is very informative. Thanks for sharing.

Leave a Reply

123 Employee
About Us
Our Clients
Pricing & Options
Order Articles
Contact Us
Employee Referral Program
Job Openings

Join Our VIP Newsletter!

Enter your name and email below
Copyright -123Employee, LLC- All Rights Reserved | Contact Us | Entries (RSS) and Comments (RSS)