Home About Us Our Clients Pricing & Options Resources Order Articles FAQ's Blog Contact Us

Posts Tagged ‘offshore call centers’

Outsourcing For Business: Why Testimonials?

Monday, November 2nd, 2009

Most customers love the fact that you would ask them for a testimonial. It means that their business and their opinion is important to you. They can also get a link back to their website from their testimonial that they send you. You can tag them or the name of their business to help get search engine positioning and show other prospective clients who your business has worked with, how it has helped them and how the particular product or service can improve their business. These videos are available for viewing all over the world, creating an exciting brand image that would cost a fortune otherwise. Using the low cost of outsourcing and free video hosting sites, you have increased the awareness of your company a hundred fold over what you could afford with print ads or other expensive media.

You have a great product. Show the world what your customers think about your business by soliciting their testimonials. For as little as $5.00 an hour, you can create a powerful marketing strategy that will pull in prospects from all over the world. Learn how outsourcing can make your business shine!

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Outsourced Facebook Tasks: Interactivity

Saturday, October 24th, 2009

Are you interacting with your Facebook friends like you should? Are you letting friends just sit there without reaching out and connecting? If you aren’t, your not alone. Most Facebook users don’t spend enough time interacting with their friends, fans or group members enough. When you neglect reaching out and networking, your profile and everyone that’s a part of it becomes a superficial and two dimensional social friendships.

Networking takes time, but that is how the strength of Facebook comes to light. This is where outsourcing your social networking tasks can help. I know that you are too busy to constantly stay in touch with your friends, but if you neglect this powerful marketing tool your missing out on what big companies already know…networking with real people builds trust and sales on the Internet. Outsourced reps trained in social networking can give you the relief you need to stay on top of busy tasks like this.

Are you already paying for social networking duties from an in house employee or virtual assistant? Add up the costs and see how much outsourcing can save you. Virtual assistants trained in Internet marketing can cost a small fortune, but you can’t deny the power of having an online presence and spreading the message of your business or service. Outsourcing helps grow your business globally for as little as $5.00 an hour and you only pay for what you need. This is the kind of partnership your company cannot do without.

Taking your Facebook interactivity to the next level will create the results you need for big strides in sales, opt-ins or customer service. Imagine the money you could be saving with Internet trained overseas reps. No matter how the Internet changes, interacting with your prospects is here to stay. This has been a staple of business forever…the Internet is finally catching up. Are you going to be apart of it?

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Predictive Dialing Increases Efficiency

Tuesday, September 8th, 2009

123Employee is introducing a call center software tool that will change the way you outsource your telemarketing tasks. Predictive dialing is an auto dialing system that can benefit any telemarketing client or prospect interested in telemarketing services and getting the most from their outsourcing needs.

– This tool can increase response by 30 times due to increased
productivity.

– No more agent fatigue from dialing.

– Automation keeps the agent focused on the message.

Predictive dialing works by an agent sitting at a desk and loading up a list of clients. A full list can include names as well as numbers. The agent hits “Go” and our system starts dialing. When the rep hears the client answer the phone, the rep immediately addresses the client: “Hello, Mr Smith..” and pitches the message. This is an effective way to keep call center messages flowing in an efficient manner.

Imagine the increased productivity your rep can get when dialing a large amount of phone numbers becomes automatic. This saves a tremendous amount of time over dialing each client one at a time. The rep can easily stay alert and focused by letting the automation do the manual work.

Increased telemarketing productivity is directly linked to increased revenue. Manual dialing time can eat up valuable
resources. This fantastic tool will give your outsourced rep the freedom they need to stay on top of their game. Is your business ready to step up to the next wave of automation? Contact your 123Employee representative now to find out how your company can benefit from predictive dialing technology.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Outsourcing Vs. Virtual Assistance

Monday, September 7th, 2009

 

Virtual assistants are everywhere these days. It is
one of the fastest growing sectors of online
business help. Why are there so many virtual
assistants all of a sudden? With the complexities
of running a business online and balancing billing,
call center staffing and inventory control a small
company can get overwhelmed. A specialized labor
force can help ease these tasks. But how much
does a virtual assistant cost?

There are various types of virtual assistants and
various types of fees. Administrative assistants
can handle tasks such as word processing, document
creation, billing services and scheduling. An a
assistant like this can cost $15 – $30 a hour.
“Web savvy” assistants can help with your
Internet marketing duties such as social networking,
blogging, and ecommerce. This kind od assistant
can cost you $20 – $40 an hour. Then lastly
there is a business manager assistant. They can
handle tasks such as website design, creating business
plans and event and trade show representation. This
assistant can cost you $25 – $50 a hour and up!

But what if there was an overseas outsourcing firm
that could do a majority of these tasks for as
little as $5.00? What would this mean to your
business and your bottom line? Think of the costs
you would save your business and the productivity
you could increase with a program like that. Virtual
assistants are popular. They are there not just to
get a job done, but to help you grow your business.
Internet savvy outsourcing will create a partnership
with you to make your business successful for a
fourth of the cost of employing a domestic assistant.

In the past, there may not have been overseas
outsourcing reps trained in Internet marketing.
There may not have even been the need. But it is a
whole new ballgame now. Find out how Internet savvy
outsourced reps can take your business to the next level.

Growing Your Business With Outsourcing

Friday, September 4th, 2009

I know this is probably a difficult time in the economy to talk about growing or expanding your business. But opportunities abound that may make it the perfect time to invest in yourself. In a tough economy, businesses that are below par in their streamlining and customer service will be weeded out. This leaves an open opportunity to grab market share for companies that can and ways to cut costs, offer additional services and find new avenues of exposure.

Outsourcing can offer all of these economy busting strategies that your business will need to stay on top of your competition. This is the perfect time to look at offering additional services to your clients. As your competition reduces services because of the weakened economy, you can use an outsourcing firm to expand your offerings for a very limited amount of investment. This is also the perfect time to start expanding your company’s image and exposure to the
world by utilizing the Internet. Social media, video marketing and Internet advertising can give your company the boost it needs to attract new customers and increase brand awareness. The right outsourcing firm can help partner with your needs and grow your brand beyond anything you have had access to for as
little as $5.00 an hour.

If you could cut costs by half, double your productivity and create new channels of exposure to the world, what could that mean for your business? Wouldn’t that create new opportunities for growth? This is not the time for cutting back on services. This is the time to step up your company image and offer your customers the quality services that they have come to expect. Outsourcing, more than ever, is the solution to staying afloat in a weakened economy. When you start to research outsourcing solutions, you’ll see it is the only viable answer to your needs.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Outsourcing Concerns: Issues Of Culture

Wednesday, September 2nd, 2009

We’ve discussed a lot of issues in regard to how outsourcing can save your business money. Reducing labor costs and increasing productivity is just a start. But today, I would like to address cultural issues of working with a particular country when searching for potential overseas reps. India, Asia and even Africa have gotten into the outsourcing game as it becomes easier for these countries to access the Internet and local communication and infrastructure improves. But that is not the final picture when working with outsourced reps.

Cultures vary greatly in emerging markets such as Asia. It may be difficult to research just what kinds of work ethics, holidays and marketing understanding a particular culture may have. It is best and easiest on you to work with a culture that is as similar to an American society as it can get. The Phillipines has a structure very similar to the US in terms of their government, work ethics and technological understanding. Many workers in the Phillipines speak English quite fluently and have visited the US or may have even gone to school here. They are familiar with the American way of doing things and many companies emulate the US vision of commerce.

Some cultures are so different from ours that a number of problems can arise for an American company looking to outsource. Communication can be very touchy in places such as Asia where it may be easy to offend one of your reps. Ways to communicate in the US would not fly in many Asian cultures and who wants to offend their workers? Researching these differences could take forever. Other factors such as religious practices, the threat of terrorism and even privacy laws and the court systems can create a major headache for businesses interested in outsourcing. Business conduct, greetings, forms of address, gestures, value systems and punctuality vary widely around the globe. Choosing a culture that may be more familiar to our way of life will create a easier situation when it’s time to make your decision.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

What Is Social Media?

Sunday, August 30th, 2009

The Internet is changing everyday…and fast! It’s hard to keep up with all the changes that take place daily that could benefit your business online. Recent changes include what is called “social media.” This is the new power of the Internet and it can deliver the message of your business more quickly and completely than typical media outlets of the past. And with this new media is the opportunity to create a presence online with lightening speed with virtually no cost. The costs relative to social media are the training and labor to implement the tasks. Outsourcing then becomes the perfect solution.

Consider these costs. Online video can put your business in front of the eyes of millions of potential prospects for almost nothing. Video hosting on YouTube, Facebook and other social sites is free. How much would you spend inprint ads to get the same exposure? The training to learn to execute these tasks properly can be expensive. But what if an outsourced rep already had these skills? And since this social media can be accessed through the Internet, any employee with a computer could get the job done. Why pay for expensive American labor when an outsourced rep can do the same work for half the price?

Half a billion people are part of some social network or another. They access these sites everyday. They search for information, build relationships and partake in online commerce to the tune of over $200 billion a year. Is your business a part of this growing trend? If not, you may be left far behind. Outsourcing with Internet savvy assistants can help skyrocket the sales of your business. You need to find any and every avenue available to compete in this tough economy. And you need to save money doing it.

Demystify this online process by hiring an overseas rep trained in social media. Use the power of videos, MP3’s, blogging and relationship building to grow your company image and take advantage of the Internet as a worldwide marketing tool. Ecommerce is the future. You need to be a part of it. Help is available to make your business the best it can be, you just have to know where to look.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Making An Income With An Outsourcing Affiliate Program

Saturday, August 15th, 2009

The way to creating real wealth with an affiliate program lies in a great word of mouth campaign and making sure the commission is large enough to validate the work involved. Just because someone else spent the time creating a great program, doesn’t mean that the promotion will be easy. It can take a lot of work to get the word out, create an online presence to sell it and find the right targeted prospects to market it to. Make sure that the commission is large enough to justify your promotion efforts. The number one reason big Internet gurus refuse to take on an otherwise fascinating affiliate program is that the commission doesn’t justify the work involved. Take note of that when you shop for an affiliate program to sell.

There are thousands of affiliate products to choose from when you finally start looking. Everything from ebooks, dating memberships, jewelry and cruise ship vacations. But these commissions are usually very small and the sales too far apart to make real money. You want to look for a substantial sales commission (30% or higher) and recurring billing. Recurring billing creates wealth faster because you only recommend the product once, and the commissions come in each month. Pick a product or service that customers don’t want to give up using. A service that increases their productivity and saves their business money. Outsourcing is that kind of service.

A good outsourcing affiliate program can provide aservice that a customer really needs, has a two tier commission structure and recurring income. Additionally, you can use the money you make to use the outsourcing service yourself. You’ll save money by cutting costs and the service won’t cost you a dime. When it’s time to start promoting an affiliate program for yourself, don’t waste time messing with the small stuff. Your time is far to valuable for that. Choose outsourcing as a wealth building tool and create an online empire for you and your family.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Outsourcing Video Solutions

Monday, August 10th, 2009

Video marketing is the most effective way to promote your products and services on the Internet. Prospective clients get a chance to see you in person and see your products in action. Video testimonials from your satisfied customers are a great way to show how your products can help any industry and make you the expert. Video taping your industry seminars will give a chance for future clients to see how your services and solutions will change the way they do business. With this tough economic outlook, your customers will need as much information as they can get before they commit to spending their long term capital investments with you.

Video not only answers the solutions to giving your clients information, you can use the power of video to get great search engine positioning for your online marketing. Google now specifically uses video and other multimedia types to give their searchers as much well rounded content as they can deliver. This means they actively search for video to deliver certain information. Where is your video presence for your company on the Internet? Do you know how easy it can be to create an online viral marketing campaign using the power of simple videos?

I know. You are thinking that video is too complicated and too expensive to consider. But this is no longer the case. The mechanics of video production has lowered the learning curve almost overnight. For a couple of hundred dollars you could be producing effective videos to promote your business. But the real power of video shines through in it’s ability to market itself virally.

What this means for you is that one video can be distributed across the Internet in very short order. And lucky for you, this is a process that be easily outsourced. Processing, uploading and distributing your videos can be time consuming for you, but an outsourcing solution can increase your Internet visibility for as little as $5.00 ann hour. How? By using an outsourcing company that is trained in video marketing. It is such a simple concept, but one underutilized by most outsourcing firms. But a new breed of outsourcing firms are emerging. Ones that can take your business to the next level if you know where to look. How about starting right here…

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Outsourcing Your Industry Articles

Friday, August 7th, 2009

Your business or particular industry has articles that are regularly published in industry news journals, white papers and quarterly reports. Did you know that marketing those articles on the Internet can create a ton of traffic to your website or create profitable leads to your business? You can use those same articles to send online press releases and create downloadable reports and products to give away to targeted prospects.

Article marketing, writing and posting can be time consuming. Your labor costs are already a concern. But if you could utilize the power of online marketing with a reduced, cost effective labor force, wouldn’t you? Outsourcing is the answer you are looking for. Imagine what the power of generating thousands of qualifies leads for your business could do for your revenues. And imagine if you could have that and other powerful marketing techniques for only $5.00 an hour!

A properly trained outsourcing team of dedicated reps can make this happen for your business. Carefully check out the qualifications of any overseas rep firm before you hire. What kind of marketing training do they have? Can you interview your rep before you pay for services? Besides article marketing, what other important lead generating techniques can they implement to make your marketing strategies even stronger?

123Employee has the outsourcing reps with the most qualified training for an Internet endeavor. Along with admin tasks, medical billing, call center agents and customer service representatives, make partners with 123Employee staff and do more than just cut costs and double
productivity. Let them help you grow your business. The Internet is really the final frontier of marketing. Use the web as your worldwide stage to tell every qualified prospect why they should be doing business with your company. It’s cheap, easy and effective to create a global presence. 123Employee can make it happen.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

123 Employee
About Us
Our Clients
Pricing & Options
Resources
Order Articles
Resources
Privacy
Contact
Blog
Contact Us
Employee Referral Program
Job Openings
 

Join Our VIP Newsletter!

Enter your name and email below
Copyright -123Employee, LLC- All Rights Reserved | Contact Us | Entries (RSS) and Comments (RSS)