The Ethical Concerns of Business Owners about Outsourcing
Outsourcing non-core tasks help both small and large businesses to improve profitability and save greatly on costs. Outsourcing jobs is considered a competitive approach to success. Nevertheless, organizations and business owners have concerns and issues concerning the principles of outsourcing practices at vendor locations.
Concerns Associated with Ethics in Outsourcing Practices
Environmental Concerns
The concern of business owners, in this case, is that vendor companies may practice environmentally destructive procedures. As a result, they may need to carry out periodic audits to guarantee conformity.
Low-Quality Services
There is a worry that services rendered from mid-way all over the world might not meet quality and standard expectations. Consequently, businesses that want to outsource should look at the track record of the outsourcing vendor and their technical capabilities.
Pathetic Work Setting at Vendor Location
To ensure good work conditions at vendor locations, organizations must enforce strict standards on work conditions at offshore locations. They are expected to carry out sporadic audits on the work environment and evaluate the HR guiding principles of offshore vendors.
Security Issues
Confidential information security is the main concern of outsourcing ethics. Business owners ought to be concerned about the safety systems in place and the security of electronic data storage. Therefore, if the outsourcing partner of your choice doesn’t have enough information concerning security measures, your best bet is to stay away from them.
How Businesses Can Address Ethics in Outsourcing
Legal Measures: All legal facets of the outsourcing relationship must be covered in meticulous Service Level Agreements with clients. The organization must enter into detailed Non Disclosure Agreements with the workforce and outsourcing firms or third-party service providers in order to protect the interests of its customers.
There Must Be Clear Communication: Companies must establish clear lines of communication with their clients. In addition, they must be transparent when it comes to pricing and schedules on transition. Outsourcing ethics and privacy policies must be clearly defined.
Confidentiality Measures and Data Privacy: There must be Virtual Private Network (VPN), Encrypted Servers, Firewall Protected Networks, and password protected systems put in place by companies to ensure data privacy and confidentiality of customer information. Breathtaking security gadgets and swipe cards must be installed to make sure workspaces are further protected.
Employee Selection: Companies must carry out thorough background checks on workers and follow stringent selection procedures in order to select honest, responsible, responsible, and ethical individuals as part of their team. This is necessary because the reputation of a company is only as good as its workforce.
Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs to build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.
Neil Craig says: 
The Ethical Concerns of Business Owners about Outsourcing
Outsourcing non-core tasks help both small and large businesses to improve profitability and save greatly on costs. Outsourcing jobs is considered a competitive approach to success. Nevertheless, organizations and business owners have concerns and issues concerning the principles of outsourcing practices at vendor locations.
Concerns Associated with Ethics in Outsourcing Practices
Environmental Concerns
The concern of business owners, in this case, is that vendor companies may practice environmentally destructive procedures. As a result, they may need to carry out periodic audits to guarantee conformity.
Low-Quality Services
There is a worry that services rendered from mid-way all over the world might not meet quality and standard expectations. Consequently, businesses that want to outsource should look at the track record of the outsourcing vendor and their technical capabilities.
Pathetic Work Setting at Vendor Location
To ensure good work conditions at vendor locations, organizations must enforce strict standards on work conditions at offshore locations. They are expected to carry out sporadic audits on the work environment and evaluate the HR guiding principles of offshore vendors.
Security Issues
Confidential information security is the main concern of outsourcing ethics. Business owners ought to be concerned about the safety systems in place and the security of electronic data storage. Therefore, if the outsourcing partner of your choice doesn’t have enough information concerning security measures, your best bet is to stay away from them.
How Businesses Can Address Ethics in Outsourcing
Legal Measures: All legal facets of the outsourcing relationship must be covered in meticulous Service Level Agreements with clients. The organization must enter into detailed Non Disclosure Agreements with the workforce and outsourcing firms or third-party service providers in order to protect the interests of its customers.
There Must Be Clear Communication: Companies must establish clear lines of communication with their clients. In addition, they must be transparent when it comes to pricing and schedules on transition. Outsourcing ethics and privacy policies must be clearly defined.
Confidentiality Measures and Data Privacy: There must be Virtual Private Network (VPN), Encrypted Servers, Firewall Protected Networks, and password protected systems put in place by companies to ensure data privacy and confidentiality of customer information. Breathtaking security gadgets and swipe cards must be installed to make sure workspaces are further protected.
Employee Selection: Companies must carry out thorough background checks on workers and follow stringent selection procedures in order to select honest, responsible, responsible, and ethical individuals as part of their team. This is necessary because the reputation of a company is only as good as its workforce.
Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs to build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.
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