The reason why BPO has emerged the most talked about source of generating profit remains to be undebatable, and retains not an issue for it has proven its worth. Philippines is a third world country yet being homed by world class English speaking labor force, it has been integral in this remarkable achievement. Having a literacy rate of 94%, the Philippines also has a large pool of IT professionals and a cost-competitive telecoms infrastructure. In the 2002 Global Technology Index research done by the META Group, the country ranks third in Knowledge and Information-based jobs. Every year, three million college graduates join the workforce, bringing in an immense source of talent.

Now, when outsourcing is being talked about, the first thing that comes in people’s mind is call center outsourcing. Primarily because there are a lot of call center companies here due to the proficiency of Filipinos in English ans Spanish. As a result, the call centers form the largest part of the BPO in the country. But besides call center, there are still others that are being outsourced. Some of these are data analysis, research process, IT operations, engineering design, medicare, legal support services, art,animation,editorial and DTP work, software development and environmental services. These and more regarded the industry as one of the fastest growing industry worldwide. It has become a great advantage to the economic stability of the country.

For the record, the Philippines has out shadowed India to become a competitive BPO destination. When you choose to outsource to the Philippines, you reduce and control your operating costs, gain access to world-class capabilities thus, maximizing your productivity. Recently, growth outburst in the Philippine’s outsourcing industry were notable not just from mushrooming number of call centers but also from higher-end services.

FACT:It was calculated approximately that 112,000 people who were working in call centers in the Philippines in the year 2005, bringing in profits of US$1.12 billion for the year. This is a sharp increase from 2000 when call centers employed 2400 people and earned US$24 million.

FACT:Understanding How to Source and Succeed at BPO is seemingly easy. Although seven out of ten companies are forging ahead with BPO, many business technology executives are still learning how best to plan, manage and maximize the benefits of their BPO projects. There is a growing sense that while BPO is driven primarily by significant cost savings, BPO should be approached as a strategic tool for redefining business processes and spurring innovation.

It has been agreed that making Business Process Outsourcing your source is the most fruitful way to boost your business. Outsource Now!

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.OutsourcingOutsourcing.Com.

Business process outsourcing may not be the best type of business in the world but it is one of the particular industry that really helps out amid the disaster of the global financial crisis. India and the Philippines are the two countries which have benefited the most from outsourcing, there maybe some financial struggle along the way but this industry is sure to just ride the wave. In the Philippines, the business process outsourcing (BPO) industry expects growth this year of between 35-40 percent on revenues of around $7 billion. Business process outsourcing provides a lot of solutions and not at all the cause of the problems.

The BPO sector expects annual growth of around 40 percent with revenues hitting $12 billion by 2010 and employing one million people compared with 300,000 this year. Considering that India came to absorb this BPO industry first and that they generate some $40 billion in annual export revenues, the story is much alike and it bounces through whatever challenge it faces. BPO was initially viewed as negative as looking at it partly one would consider that BPO countries are taking away jobs from the Western world just so Fortune 500 companies can cut costs and provide cheap labor by hiring people elsewhere.

India leads the world when it comes to outsourcing with more than half the global business while the Philippines is a distant second with around 10 percent. The importance of BPO lies in its potential to create jobs and income generation. Due to world crisis, a lot of companies will really think BPO as a better investment for their business and more businesses will choose Philippines as a primary BPO destination.  There is a need for every existing company to survive and if by participating in BPO will help them achieve that goal then they would go ahead and do it. Tall buildings are now being structured and built specifically to cater to this need. There are about 250,000 new graduates every year all of which can speak English. The courses they graduated would vary from  Engineering, Computer, Science, Arts and Linguistics. This pool of manpower is a great way to utilize and better market your products and services.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.OutsourcingOutsourcing.Com.

The Business Process Outsourcing (BPO) industry is booming in the Philippines. The most common BPO services here in the country are call centers, software development, transcription, encoding, animation, human resources, accounting and payroll outsourcing. BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain its position in the marketplace. There are also a lot of new BPO opportunities, aside from the most common BPO services mentioned above, that anyone can embark on. Outsourced writing is one. For a long time now, writing and editing works have been subcontracted to smaller institutions and writers which became known as Ghostwriting. Ghostwriting was revolutionized with the advent of the internet. New company websites, portals, forums and blogs are created every second. With that comes along the increased demand for content. You have to remember that Content is King.

Blogging is now commonly being outsourced. A lot of Filipino bloggers are now considered as probloggers as they have taken jobs in blogging in behalf of the companies/persons that hired them for their blogging service. Bloggerwave gives another option for bloggers. Bloggerwave will ask you for your valuable feedback to advertisers with respect to their web sites, products, services, and companies. The best part of this is that bloggers get paid! 😉

Why Outsource to the Philippines?
Business process outsourcing or BPO is an emerging industry in the Philippines. This industry was regarded as one of the fastest growing industries in the world. The BPO boom is led by demand for offshore call centers. It is estimated that 112,000 people were working in call centers in the Philippines in 2005, bringing in revenues of US$1.12 billion for the year. This is a sharp increase from 2000 when call centers employed 2400 people and earned US$24 million. Overall, Philippine BPO is forecasted to earn US$13 billion for the year 2010.

This emerging industry in the Philippines is fueled mostly by customer care, medical transcription, software development, animation, and shared services. Though customer care call centers form the largest part of the BPO boom locally, the Philippine language proficient information technology, human resource, and finance/accounting professionals are a significant contributing factors as well. The proficiency of many Filipinos in English and Spanish were major factors in the growth of BPO in the Philippines.

The Philippines has the largest number of accredited accountants in Asia, with the number growing yearly. Filipino accountants are also renowned for their flexibility in working with multiple accounting standards. The Philippines Center for International Trade Expositions and Missions (CITEM) report for 2004 cited the Philippines as among the top 10 choices for offshore operations. Major companies that already operate in the Philippines include AIG, AOL, Barnes & Noble, Chevron, Citigroup, Dell, HP, IBM, Intel, JPMorgan Chase, Motorola, Procter & Gamble, and Trend Micro. Notable BPO vendors include Accenture, Convergys, and Unisys.

A survey by Kelly Services, Inc. based in Michigan, showed that India is no longer the first choice of U.S. companies looking to setup their offshore backroom operations. The study cited companies eyeing the Philippines as the better site due to quality. Filipinos enjoy a comparative advantage over American workers for two reasons. First, labor costs in the Philippines are a fraction of those in the United States. Second, most BPO workers in the Philippines are college graduates. Many overseas labor sourcers also prefer Filipinos over Indians when it comes to customer support and customer interaction due to Filipino relative ease and familiarity with American culture and U.S. slang.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.OutsourcingOutsourcing.Com.

Business process outsourcing has become a major debate in the electoral party this year. America has seen the power that outsourcing has impacted on our lives. Major offshore business process outsourcing countries such as China , India and the Philippines have flourished in their economy due to this high demand of outsourcing.

Most of the toys and computer products you see on Wal-Mart are made in China— the master manufacturer for low cost products– great goods for less to us. Call Expedia or United Airlines for a flight reservation and most likely you will be talking to someone from the Philippines. Call Earthlink or Dell technical support– and you will soon realize you are talking to an IT support in India. Amazing huh!

This economic change is inevitable. On a small scale it may seem that the American jobs are taken away from us. On the bigger scope however this has a positive effect. The offshore outsourcing in Asian countries are mainly focused on customer support and manufacturing which in return increases the buying capacity of the American people. This surge in our buying capacity allows us to push our boundaries into more rewarding jobs that require a master’s degree– microbiology and advanced medicine research. So, while outsourcing is getting more and more appeal to American corporations, American economy may still have the upper hand. By improving the education and training of our American workers this will equip them for a far better rewarding jobs.

Business process outsourcing has helped a lot of business from small scale to fortune 500 companies. Each has experienced a considerable amount of success ensuring higher profits, lower cost per head on work force, and improved quality of product and services. When a company outsources some of it’s components it can also serve as an image builder for the company.

Among the countries that lead the way in business process outsourcing is the Philippines. Philippines is located in South East Asia and the culture is very diverse. What separates the Philippines from the pack is their proficiency in the English Language. Many Asian countries (ex: Japan and Korea) go to the Philippines to learn English. This goes to show the quality of English training Philippines has provided. English is already being taught in grade schoolers and Philippine text books in Science and Mathematics are also written in English. There are now short courses in English enhancement to help facilitate the transitions of those that will be working in business processing outsourcing centers in the Philippines. They teach about Culture and Communication, understanding the American culture and accent neutralization.

By outsourcing your business to the Philippines, you can ensure that the person task to take care of your customers in the US is proficient in the English language, has the educational background to back them up in their chosen field and is trained properly in the tasks they are to face.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.OutsourcingOutsourcing.Com.

The world economy is going downslope and everyone is at a cringe how to reverse this crisis. Doors are being opened to find ways to save some money and yet still deliver a quality service. All types of business whether large or small scale are doing major overhaul to find an affordable solution. Some areas of production that require repetitive tasks, documentation and research can be can be done by a virtual assistant. Having a virtual assistant is like having extra limbs and minds that handle the same tasks as you do except that someone else is doing it for you.  Of course one can just hire a physical assistant or a secretary that you can watch over.  But can you really afford the overhead cost? There’s a better option.

Business process outsourcing gives many businesses the upper hand to continue their production and save on overhead pay. As the competition gets tougher the aim to maintain high quality customer service and technical support is a must. When you hire a virtual assistant offshore it frees up a lot of your precious time allowing you to do more important things to improve profitability for your business. You may hire one, two or three virtual assistants depending on the tasks that you need. All of them may perform the same tasks or each can perform a particular task. They can be monitored daily through reports or some other means to check for productivity. Since virtual assistants are considered an extension of yourself then of course you need some time to train them and let them see how things work and how you would want it to work. Each business has its unique way of approaching things and both you and your virtual assistant should meet the expectations.

Philippines has become a major source for business process outsourcing. It has provided tremendous output to major companies such as HSBC, Verizon and Dell. The tremendous impact of business process outsourcing has not only served major corporations but also small and medium sized companies. Filipinos are skilled in communication and technological advancement– two major requirements for virtual assistants. Their work ethics and dedication are very much appreciated by their American and European clients. Many dedicated virtual assistants work long hours to meet the requirements of their clients. Business process outsourcing companies already has the facility, infrastructure and equipment furnished for you– it’s part of the package when you hire an offshore virtual assistant. They understand the basic requirements of small and medium sized businesses. The program and software just need to be migrated on line and everything should go smoothly after which. Business Process outsourcing companies would prequalify the applicants for you to check who possesses the skills you require. They then allow direct interview with the foreign clients especially to gauge more if the communication and experience of the applicant would suit the requirements. That’s all there is to it — you now have your own offshore Virtual assistant.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.OutsourcingOutsourcing.Com.