Outsourcing help desk services is a growing practice among businesses particularly SBO’s and medium enterprises who cannot afford to set their own in-house help desk department. Aside from being cost effective and highly affordable, other benefits include allowing business owners to fully focus their attention on other business priorities to ensure the operation will run smoothly.
Companies with outsourced help desk services also allow for an automated complex and large processes to be facilitated while reducing the margins for human errors. And to top it all, companies are able to give their customers the best client support possible because the help desk is facilitated by highly trained and experienced workforce while using the top of the line infrastructure which is considered as the best in the industry.
The focus on providing key services while maintaining quality and integrity is among the major advantages for companies with outsourced help desk services.
All help desk services can also guarantee to get the work done in just a short period of time for a quick turnaround. In addition to that, companies that offer outsourcing services also has the expertise in a wide variety of customer service application while ensuring confidentiality and security of all data and records they gather.
When you outsource your help desk requirements to offsite third party services, you can give your business a competitive advantage. A help desk BPO can also provide you with the perfect and up to date solution without overstretching your budget for over rated fees.
If you will opt to employ offsite help services, you can provide your clients with a 24/7 access to customer support department.
Data security is also very important when it comes to outsourcing. And with a reliable third party help desk service provider, you can ensure that all your records are protected from unauthorized access while making sure that the integrity of all your customer records is kept intact. But regardless of the size of the company, outsourced help desk services and other related non-core processes will have a positive boost on how the operation of the company is being managed. Administrators will no longer need to worry about customer support requirements that need to be addressed everyday because there is an offsite help desk service that will be the one doing all the task for them.
Most business owners and private individuals alike think that help desk service is a relatively simple task.
What they don’t understand is that this entails a lot of tasks not to mention the expertise needed to make sure that all queries and concerns of customers are properly addressed. But on the other hand, third party help desk services are fast growing in popularity as more and more businesses are starting to explore their options with utilizing outsourced help desk services offsite.Companies outsourcing all their help desk services can experience higher profitability and better business growth because they are able to concentrate on the core processes of their businesses.
Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee, http://www.123Employee.com. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Business Live! http://www.BeyondBusinessLive.com inspires entrepreneurs to meet challenges head-on in with revolutionary new theories and systems allowing them to design the business and personal lifestyles of their dreams.
With the volatile condition of today’s economic system, majority of companies today are looking for efficient ways to cut cost while enhancing the quality of the products and services they offer to their clients. In so doing, it will make it possible for them to deal with the ever changing market condition both in the local and global industry. Particularly for companies looking for highly qualified reception services, outsourcing this specific task can provide the necessary resources that will allow companies to have access with a pool of qualified professionals that offer the most cost effective and quality services.
Outsourced reception services are among the options being considered by organizations in order to cut down huge chunks of expensive operational costs.
Outsourced reception services refer to third party services that produce help desk services and other consultancy services. Usually, the relationship between a BPO company and a client firm involves the use of technological tools and various resources to keep things going. As such, most firms have their own team tasked specifically to manage and oversee the area. Because customer service is more likely to be incorporated in the process, the staff may need these outsourcing companies to know what to do with the resource materials provided in order for them to find the necessary workforce specific to the requirements of their client company.
Outsourced reception services can have better grasp of relationship handling. They are also well equipped with knowledge needed to handle customer queries more effectively without having to provide the necessary training and other skills development related requirements. In many cases, companies who are in need of a reliable reception service or want to outsource their help desk requirements to third party service providers will rely on outsourcing companies to find the right staff for them.
This will maximize potential benefits offered by this particular function of the organization and enable client companies to focus on their core duties instead of sparing some of their resources to hire new personnel.
These firms often offer complete packages related to outsourced reception services. The training may be custom-made and designed according to the specific requirements of clients. This allows the needs of client firms to be specifically matched and every issue to be sufficiently and timely addressed. The trainings often include executive briefings where executives, managers as well as the entry level position holders may learn and understand the proper roles that each of them has in the department and how they will perform their specific work function.
The service provider may also suggest the most effective strategies in selecting highly qualified personnel. Businesses that want to achieve a competitive advantage recognize this and thus equip themselves with the tools as well as the knowledge to use these tools and take advantage of the services offered by outsourcing companies. The benefits that firms may have from outsourced reception services while providing training for their staff contribute to the overall efficiency of the business in general.
Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee, http://www.123Employee.com. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Business Live! http://www.BeyondBusinessLive.com inspires entrepreneurs to meet challenges head-on in with revolutionary new theories and systems allowing them to design the business and personal lifestyles of their dreams.
Virtual businesses are quickly becoming more and more commonplace in the world of business. The traditional methods of having to travel to and stay in one office building to run a business no longer apply. With the technologies we have access to today, running a virtual business is not only possible, it’s incredibly practical. Virtual businesses are cheaper than running a physical business, allow you to work when you want to work, and are overall better working experiences.
You’ve probably heard this pitch before, but we couldn’t be more serious about this. If you’re interested in running a virtual business, they key to the whole thing lies in outsourcing. When you outsource your company, you can run and manage all aspects of it from practically anywhere that you can access the Internet. Before turning to outsources though, you need to make sure you’re prepared.
Do you have a set plan set out for your business model? What are your future plans for your company? You have to think these things through to ensure you see the highest levels of success.
When you outsource, you aren’t having to deal with bothersome employees that need to be guided every step of the way. When you outsource your company, you have full control of exactly what you want done. You lay out your marketing plan, how you want customer service handled, and everything else that’s critical to the functions of your business. You collaborate with the firm outsourcing your business, show them your plans, tell them what you want to do, and you’re done. You’re still in charge, you’re still in control, and you can have peace of mind knowing a team of hard-working professionals are doing their absolute best to help your company stand out from the rest of the crowd.
This all sounds easy, but it still requires a bit of effort from your end as well. Before selecting a firm to outsource your company with, make sure you do a good amount of research on them. How much experience do they have? How long in the business has this firm been around for? Do their services meet you and your companies needs? Selecting the first firm you see is bound to turn out poorly for everyone. Carefully choosing the firm that is best for you is one of the most crucial steps in starting your virtual business. Painstaking research isn’t the most fun thing to spend your time doing, but it will be more than worth it in the long run when you’re company is seeing nothing but success.
If you’re thinking about starting your own virtual business, what are you waiting for?
The time to act is now. Yes, setting up your business can be difficult with competitors popping up every single day, but success can still be had. If you’re smart enough, have a true drive and passion for your work, and have the mindset of a winner, you can gain success from running and managing your own virtual business through outsourcing services.
Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee, http://www.123Employee.com. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Business Live! http://www.BeyondBusinessLive.com inspires entrepreneurs to meet challenges head-on in with revolutionary new theories and systems allowing them to design the business and personal lifestyles of their dreams.
Whether you’re a seasoned entrepreneur or been toying with the idea of working for yourself, this is the year to go beyond business. In today’s world, concepts and business practices become more obsolete at faster rates than ever before in history. In other words, don’t blink!
Beyond Business Live, presented by 123Employee, will open your eyes and help you focus on what you need to be doing; not just to keep your business above water, but also to soar to new levels. We want you to be sure you know which strategies will bring the results you’re looking for and which have gone the way of the dinosaur.
Some of the strategies you’re using may be outdated. This not only causes a loss of momentum, but can ultimately hold you back, allowing the competition to pass you by and take the lead. Keep in mind, there will always be strategies that work in specific industries. It’s important for you to know what they are. Being in the dark could cost your business leverage and with it huge chunks of profit. No one wants to work for nothing!
How can you be sure the plan you’re following isn’t outdated?
The answer to this question is easy: stay informed. Take advantage of every opportunity you can to understand what steps to take and which paths will lead you to your pot of gold. The worst thing you can do is follow an abandoned route only to discover too late that it leads to a dead end.
Hopefully you’ve done your homework—put together a sound business plan, a sustainable marketing plan and an approach to task management—if so, you’re on track for the next level of business building. It’s time to develop new strategies that will take you to the next level.
How will you do this?
123Employee designed and now offers the support you need, in the form of our newest live event, Beyond Business Live. It was created to take the best of what you have to offer and combine it with necessary education to help you succeed in today’s marketplace. We help you go beyond business to learn new skills and gather information that will help you be competitive and successful in ways you may never have considered.
Go ahead! Go beyond business this year with Beyond Business Live. Reach for the moon. As the late radio host Casey Kasem said—” you may not get there, but at least you’ll end up in the stars”!
Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee, http://www.123Employee.com. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Business Live! http://www.BeyondBusinessLive.com inspires entrepreneurs to meet challenges head-on in with revolutionary new theories and systems allowing them to design the business and personal lifestyles of their dreams.
So your new to this lifestyle, are you? You’ve worked a few jobs in your life, but nothing quite matches what it’s like to own your own business. So many changes! Some things you were prepared for, and others, well, nobody told you about those, did they?
The biggest difference between working for someone else and working for yourself lies in the realm of responsibility. Whereas an employee is not responsible for the business he/she works for, an entrepreneur is responsible for everything—period. Paying for inventory, keeping the lights on and making sure goals are met all fall on the shoulders of the entrepreneur.
Looking in from the outside, entrepreneurism appears to offer everything a businessperson would want: making your own hours, righting your own paycheck, and answering to no one but yourself. Sounds great, doesn’t it?
It is!
But being your own boss also comes with a few other pieces of baggage. One of the challenges new entrepreneurs face is coping with lifestyle changes brought about by being the guy or gal in charge—the buck starts and stops with them. Leaving your work at the office isn’t as easy as it was when they just had a job. Schedules change, costs rise and decisions must be made. The entrepreneur must be focused and flexible in a way employees will never know.
The window is wide open for entrepreneurism as technology and the information age, or thought era, create new opportunities. Leaders and teachers abound and support is there. Are you ready to jump? Entrepreneurism, although refined, is nothing new. Throughout history, humankind has survived and thrived through entrepreneurism. Hunter-gatherers traded goods and services, and eventually farmers traded with carpenters and tailors. The contemporary entrepreneur does the same.
That dream you’ve been holding onto might be coming into its own in the very near future. Will you be prepared when the time is right, or will you hold back out of fear? If you educate yourself and plan carefully, there’ll be nothing to fear. Knowing what you want and how you want to get there is more than half the battle. The more prepared you are, the more likely things are to fall into place.
Are you nervous about making such a drastic decision? Does it feel safer to stay where you are? Working for someone else might feel more secure in that you feel confident your bills will be paid. But as any one of the millions of people who lost jobs when the economy took a nose dive and they’ll tell you this is a false sense of security. Some had been loyal employees for decades—something that matters very little when the company you’ve helped to sustain can no longer stay afloat.
Please watch this short video. Knowledge is power!
Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee, http://www.123Employee.com. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Business Live! http://www.BeyondBusinessLive.com inspires entrepreneurs to meet challenges head-on in with revolutionary new theories and systems allowing them to design the business and personal lifestyles of their dreams.
Many new entrepreneurs assume that when they leave their jobs and start their own businesses they’ll be headed toward a life of relaxation from the start. They often discover just the opposite. Self-employment is anything but a paid vacation. It can be hard work, especially in the beginning.
The numbers of hours in a week is finite. Attention must be paid to scheduling a wide variety of essential tasks: administration, blog and article generation, email management and more. Some of the tasks required to run a business are related to operations while others generate income. If you skip steps you might delay your progress. Who said you have to do it alone?
Of the tasks required to move your business forward, many can be done by a trusted assistant. You’d be surprised how many tasks fall into this category.123Employee’s Virtual Assistants (VAs) are professionally trained to serve you so you can be free to spend precious time doing what’s most important to you. We take your business seriously. Our goal is to provide reliable support so you can truly let go.
With proper training, your 123Employee virtual assistant (VA) can free you to explore ideas and generate income while they get things done in the background. Social media posting, email management and even appointment setting are just a few of the ways the VAs of 123Employee can serve. Other members of our staff assist with web content, blog and article writing, customer service and fulfillment.
As an entrepreneur, you might start out as a one-man/woman show when you first wet your feet, but with a sound marketing plan, keen social media strategy and vigilance converting prospects into clients, your business will grow. The secret to your success will be recognizing that 1) you can’t do it all by yourself and 2) you don’t have to. This will help you make good use of the momentum you create with your first steps.
Entrepreneurs and small/medium sized businesses have been outsourcing tasks to VAs for years. It’s not a new concept. In fact, chances are you’re already outsourcing: offsite printers, webmasters, graphic designers, and writers are common in most businesses. The Internet and other technologies make it easier than ever to work with virtual professionals from one side of the world to another. 123Employee trains and employs hundreds of competent VAs in the Philippines. Work ethic is impeccable and our service is top notch. Our VA service plans are affordable, so you not only save money you set yourself up to earn more by freeing your time to generate income.
VA Training
123Employee strives to maintain long-term relationships with our staff. They love working with us, and because we hand pick our VAs, we’re glad to have them. A lot of learning takes place within our company. Our staff members have access to hundreds of tutorials. Every time they learn a new skill, it benefits future clients. Your business will also benefit from this training.
Many of our VAs are specialists in specific areas. They work with spreadsheets and data bases, and understand how to use sophisticated software. Our social media specialists stay abreast of changes in SEO. 123Employees are eager to please and happy to learn the specifics of your business. The better you train them, the more satisfied you’ll be in what they produce for you. Read about the various services 123Employee provides to help your business grow.
For more information on our VA packages,please click here:
Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee, http://www.123Employee.com. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Business Live! http://www.BeyondBusinessLive.com inspires entrepreneurs to meet challenges head-on in with revolutionary new theories and systems allowing them to design the business and personal lifestyles of their dreams.
Live events: conferences, seminars and symposiums and the like all pack more bang than what might be perceived at face value. One of the secrets to their success has nothing to do with the programs, but instead is couched in attendance.
Who’s Who?
On average, people who attend Live Events are more successful than people who don’t. Why? Because they continue to learn, and in a world where things continue to change at a rapid pace, keeping up on what’s current is vital.
Attending Live Events allows you to connect with likeminded people who are like yourself, success-oriented. They believe, as you do, in the value of learning. Connecting with other knowledge-seekers will expand your circle of business associates. Successful people are aware that ” knowledge is power” .
Connecting with other successful people not only benefits you personally and professionally, but also increases the probability of deeper connections with their associates—perhaps people you may never have met otherwise. Any of these new connections could not only result in future sales, but also in building valuable JV relationships.
You’ll find that Master minders attend Live Events alongside novices to create an exciting mix of brain power and experience. We’ve heard many times over how just one idea born at Beyond Business Live launched an amazing program, book, product or course for someone who attended. Some ideas can be worth millions!
Person to Person
In today’s business world, nothing compares to meeting people in person, and nothing can compete with live events when it comes to face-to-face interaction.
Attending Live Events gives you something in common with other attendees. It’s not like meeting people at a trade show, where you’re trying to get noticed or sell your wares. Everyone’s there for the same reason: to learn and grow. By being on the same playing field at a live event, you’ll get to know people intimately and personally.
With all this talk about Live Events, it might sound like we’re downplaying teleseminars, webinars or live streaming. Hardly! Any platform for learning has value. Each has benefits and drawbacks. Decide which works best for you and stay involved.
Beyond Business Live is becoming one of the most popular live events among cutting edge business people from all over the world. People literally fly in from everywhere, including countries abroad. What they come away with is more than they expected. Alliances are formed, needs are met and ideas fly around at record speed. Hope to see YOU at the next Beyond Business Live!
Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee, http://www.123Employee.com. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Business Live! http://www.BeyondBusinessLive.com inspires entrepreneurs to meet challenges head-on in with revolutionary new theories and systems allowing them to design the business and personal lifestyles of their dreams.
Learning how to budget time and money and then sticking to that budget is important, whether you’re an entrepreneur or not. If you are an entrepreneur, they’re both as vital to your business as earning money. You could earn millions, but what would it matter if whatever comes in goes right back out? Not much.
Spending some of what you earn to run the business can’t be helped. But you want to hang onto some of the cash you generate, don’t you? If you don’t already do it, you’ll need to learn how to budget. Stashing a few dollars away is impossible unless you acquire this skill. There’s a trick to budgeting and once you learn it, you’ll benefit personally and professionally for the rest of your life.
Google Budgeting and you’ll find lots of information. Here are a few idea on setting the foundation within your business, being successful and making the most of your hard-earned money.
More than What You Want
As an entrepreneur you probably started your business because of what you want. Budgeting is more about what you need. Before you can set a budget for your business, assess your expenses. How much income will you need to earn in order to operate your business? What might be right for you might not work for someone else. Every business is different.
If you own a brick and mortar business such as a bait shop your expenses will differ from those of a coffee shop. Both businesses will need money to purchase inventory, albeit different kinds. Knowing what you need to generate every month will also clue you in on how you need to price your products—even those squiggly little worms.
As the owner of a coffee shop, you’ll need to cover the cost of staff—barista’s, cappuccino machines, dishwashers, etc. You’ll also have to buy a variety of coffees and pay to keep the lights on. If you own a bait shop, you’ll need to invest in a large enough inventory of fishing supplies and bait to capture the interest of potential customers.
Entrepreneurs who venture to succeed in online enterprises have it a little easier in that there is probably no rent, no property taxes, no janitorial service. Depending on the type of online business, there may not even be inventory. Businesses that ship directly from a factory or sell digital products fall into this category. But you still have operating expenses and need to determine earnings as they relate to pricing.
Determine How Much to Charge
Add up your monthly expenses and you’ll have a good idea of what you need to clear to cover them in a 30 day period. This will help you determine your profit margin: the difference between what you pay for something and what you earn from selling it. For instance, restaurants triple their wholesale costs to cover operations. In some cases, profit margins are higher, such as is the case with sodas, coffee and popcorn.
Determining the amount of money you need to generate will also help you choose the products and services you want to sell. Items with higher profit-potential will more easily help you meet your goals than will products and services that are likely to pick your pocket instead of fill it.
Learn about this and more when you mastermind with us! Please watch the attached video. It’s short; promise!
Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee, http://www.123Employee.com. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Business Live! http://www.BeyondBusinessLive.com inspires entrepreneurs to meet challenges head-on in with revolutionary new theories and systems allowing them to design the business and personal lifestyles of their dreams.
Have you decided to run with one or more of those amazing ideas you’ve been coming up with? The road to entrepreneurship is wide open. Begin now! As long as you follow a plan of action with clearly defined steps, you stand a better chance than ever of succeeding.
The first step of a potentially successful entrepreneur is to identify the need for a product or service and attempt to fill it. The next steps are to market yourself effectively so that your business becomes familiar to potential clients. That’s the challenging part for a lot of new entrepreneurs, but it doesn’t have to be.
At 123employee, we work with entrepreneurs from all over the world. The strategies for success we provide have helped thousands of self-employed business owners realize their dreams of running successful businesses and reaching financial security.
What Kind of Business Can I Start?
There are a lot of things to consider when you decide to start your own business. Will it be home-based, with a virtual marketplace located online where individuals from all over the world can peruse your wares at the click of a mouse, or will it be brick and mortar? Both types of businesses have their pros and cons, but what’s most important is that the type of business you decide to build is in line with your own wants, needs, and desires.For instance, you may find that there’s a great need for a professional landscaper in your town. However, you find the idea of spending hour after hour outside in the heat to be abhorrent—not to mention the havoc all that pollen and plant matter will wreak with your allergies. A landscaping business might be what your town needs, but it might not be the best fit for you.
On the other side of that coin is that you may come across a business opportunity you’re not particularly passionate about, yet the opportunity itself presents a very real possibility of paying off. These opportunities shouldn’t be overlooked simply because you’re not absolutely in love with the idea of being in that particular business.
The goal is not to work every day at a job you love, it’s to build a successful, lucrative business so that you can spend every day doing whatever you want.
Sure, running a landscaping business may sound boring, but just because you own the business doesn’t mean you need to be the one in the trenches. As a matter of fact, unless you really love gardening, you shouldn’t be! As the owner of the business, you should be spending your time coming up with ideas and strategies to increase your flow of income and grow your business. By outsourcing the day to day work, whether it’s actual physical labor or keeping up with your social media and online marketing strategies, you’ll discover that you have a lot more time to spend on what you went into business for in the first place: making money.
Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee, http://www.123Employee.com. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Business Live! http://www.BeyondBusinessLive.com inspires entrepreneurs to meet challenges head-on in with revolutionary new theories and systems allowing them to design the business and personal lifestyles of their dreams.
Are you ready to free yourself from the monumental task of executing day to day tasks associated with running your business? Congratulations! You’ve taken the first step in realizing the freedom you’ve been striving for—and weren’t personal and financial freedom two reasons you started a business in the first place?
The new-found freedom you experience by outsourcing tasks will allow you to spend more of your days doing things that really matter to you, such as spending time with family and friends, and also coming up with new ideas that will increase the profitability of your business. Success doesn’t just happen. There are a couple things to remember as you move forward.
Some entrepreneurs have a professional history of management positions. That kind of experience can be invaluable as you begin outsourcing. If you don’t have that kind of professional background and have never been in a position like that before, knowing what to do might not come naturally. Luckily for you, tools exist that allow you to effectively manage your new employees whether you have a decade of management experience or none at all.
Training Your Support Person
Outsourcing isn’t just about deciding which tasks you’re going to delegate and then handing them over. The only thing worse for your business than you trying to do everything yourself is delegating tasks without properly training the person you’ve identified to do them.
Whether the person is a paid staff member or outsourced Virtual Assistant (VA), providing detailed instructions as to how you want the job done is essential. Unless you don’t care about the time and money it will cost you to have VAs learn by their mistakes, make the time to train and critique.
We at 123Employee spend a great deal of time and effort training our VAs. First of all, we hire those we know will provide loyal and quality service to our clients. They watch tutorial videos and learn specific task orientation from more qualified VAs. We then match clients with the VAs we feel will be a great part of their team.
Managing Your VA
After you train your VA and feel he or she is qualified to do the level work required for the task, you can relax a little and start to trust them. No one wants someone peering over their shoulders all day long, so unless you have reason to suspect there’s something fishy, let them do their job. A good check and balance system put into place should help you stay on top of things.
Outsourcing will not only save you time and money, it’ll help you make money by freeing you to increase your income. Begin at your own pace and see how efficient it can be.
Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee, http://www.123Employee.com. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Business Live! http://www.BeyondBusinessLive.com inspires entrepreneurs to meet challenges head-on in with revolutionary new theories and systems allowing them to design the business and personal lifestyles of their dreams.
