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E-Commerce Outsourcing: Benefits

Friday, December 23rd, 2011

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing Company Outsourcing is the process through which a company hires another company to provide labour or to play some function for them instead of using their own staff to carry out the function. Today, outsourcing is becoming the order of the day. Many companies are now outsourcing their businesses, due to the benefits that can be derived from it. Today, outsourcing has taken a new turn. It is no longer limited to businesses in the brick and mortar shops. Businesses in the internet and other computer-based systems known as e-commerce or e-comm in brief are now being outsourced.

A recent study shows that many e-businesses are hiring the services of an outsource company to help in the running of their e-commerce in order to enable them to cut costs. Most of the companies that are hiring the services of e-commerce outsourcing companies are small and medium e-businesses. There are a number of ways in which outsourcing companies can be of help to these e-businesses. E-commerce outsourcing companies can provide web design, development, management and operation services. They can also be hired to procure equipment to an online business. Promotion of a business and its products online can also be done by outsourcing companies.
The advantages that can be drawn from outsourcing are the reason why the practice of outsourcing is growing in popularity and spreading like wildfire. Indeed, there are a number of advantages that can be drawn from the practice.

E-commerce outsourcing is cost effective. The first reason why many businesses are entrusting the running of their businesses into the care of outsourcing companies is that it is cost effective to do so. The need to cut costs in the running of a business, especially in hiring workers, has brought about the existence of outsourcing companies. The outsourcing companies provide labour and other functions to companies at a cheaper price. Therefore, many e-commerce businesses outsource the running of their company, simply to save on labour and the operational cost of their business.

E-commerce outsourcing helps in the promotion of a business in the internet. The internet business is highly competitive. Every business wants to be visible on the search engines and this means occupying the prominent positions on the first page of the search engine. This requires a high level of expertise. The e-commerce outsourcing companies hire experts that are knowledgeable and skilful on how to popularize a business online.

E-commerce outsourcing companies themselves are into competition with each other and so they will like to execute their functions with a high level of proficiency, so that they will get referrals and good reviews. Therefore, if the company that hires an e-commerce outsourcing company becomes successful or becomes visible on the search engines, definitely the magic power of words will bring other clients to that outsourcing company. In other words, a small or medium business will benefit from the expertise of the outsourcing company that it hires and this will surely help the business to generate reasonable traffic on the internet.
However, there is need for one to supervise the activities of an e-commerce outsourcing companies that they hire to ensure that excellent services are provided.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Database Management

Friday, December 23rd, 2011

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Working Backwards

Friday, December 23rd, 2011

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Who Are Your Best Clients?

Friday, December 23rd, 2011

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Hey there. I am Daven Michaels founder of 123Employee the premiere outsourcing center in the Philippines. Coming to you live today from Campus 2. Today I want to chat with you about your clients. Now who are your best clients? Well your best clients are your current clients arent they? I mean who is more prone to buy something from you a brand new prospect or your current client? Obviously your current client. But so many entrepreneurs so many business owners they loose sight of this and they are always looking for new clients. But your best buyers are going to be your current clients. As a matter of fact as long as you deliver a great product or service to your client. They will keep buying from you over and over and over again. And the biggest mistake I see entrepreneurs make is that they dont continue to market to their current clients. Once their client has purchased something from them they move on and look for more clients and nothing could be more ridiculous. So we want to make sure that you are focusing on your clients. So here are a couple of strategies that you can use with an Outsource Virtual Assistant to actually have your clients repurchase from you again. And the way you can do this is one is staying in contact with them. You can email them. You can phone them. You can send direct mail to them. These are things that a virtual assistant can do. Here is a little strategy too which you can do is you can do surveys or client support calls and then use these for up sells. So an example might be Hi there we noticed that you purchased that you purchased our product or service in the past. We are doing a quick three question survey to help us with our product development. Do you mind answering a quick three question survey? Great. They answer the survey and then that gives you information. You say Oh wow. You know we now have a new product that allows you to do this and that. Based on your response it sounds like you may have an interest in this. And they say Oh well that is right I do have an interest in it. And they now trust you because they have worked with you before and they are going to purchase from you. So you could literally have a VA call out do these surveys and then have them up sell to other products or services. You can also do this with customer service as well. Hi we are just calling to make sure that you are happy with your purchase and by the way Daven has just created a new product that will help you do this. A matter of fact here is a little secret if you want to sell a lot of products to your clients. Survey them find out what they need and then create it and sell it to them because that is what you want to do. You want to solve their problem. Find out what their problems are and then solve it with a product or service. These are all things that a virtual assistant can help you with. Do me a favor please and respond back to this email and just hit reply and rate it for me. Give me a rating from 1 to 10. 10 being the most valuable to you. Until next time. I am Daven Michaels thanks for watching.

Travel Tip From Paris France – Hotels

Friday, December 23rd, 2011

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Hey there Daven Michaels founder of 123Employee and today I am coming to you from Paris. You can hear the bells of Notre Dame in the background. We often query you to find out what it is that you want in your life. What is your dream your life your dream business. Because at 123Employee you know we are all about helping you with your busy work in your marketing but more importantly we are really trying to help you get your time back and your life back. Many of you want to travel the world run your business from a laptop and a cell phone like I do. Living the laptop lifestyle. So from time to time I will give you tips on how best to do that. If you are going to travel the world like I do you have got to keep your expenses down. You still want to travel in style but if you are always on the road you definitely want to keep your cost down. Here are a couple of tips for you. When I book my hotels and my flights we start with Kayak because Kayak surveys a numerous different travel sights of finding the best deal. Kayak works pretty well for us for hotel and then we use it as a starting point for airfare. I have some other criteria because I like to fly in business and first class so we will get into that another day. And then also I like to book hotels on hotels.com and the reason I like it is because every 10 gets you a free stay. Every 10 stays gets you a free stay. So rather than being with 20 different reward programs with 20 different hotel chains you use hotels.com every time and every 10th visit is free. And that is pretty cool. And a little known secret is that if you book over 25 nights a year which I do they give you a special black card a special account and with that account you are assigned a 24 hour concierge so you get the best deals and you get somebody that is available all the time without any waiting. The downside of hotels.com is that their cancellation policy is not good. So make sure you check it out before you make your bookings. Okay so there are some travel tips for today I will have more for you in the future. Until next time this is Daven Michaels. I hope you are living your true life adventure. Until next time.

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