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How to Engage Your Outsourcing Employees Effectively

It’s always the desire of employees to get the best from their employees. The desire turns to anxiousness when remote employees are involved because you are not there to communicate with them face to face. You need to do more than paying their service fee in order to engage them more effectively. Keep reading to learn how.

Allow Your Outsourcing Employees to make some Decisions

Allowing your outsourcing service providers to make small decisions is a great way to engage them, which in turn helps engage them. Make them feel like partners in your business rather than mere contractors. For instance, you can let them determine quota or deadline, while you supervise and manage the pace.

Of course, you are not out of the picture. You still have the power to create some guidelines around their suggestions or inputs. But, by making them a part of the decision process, it helps engage them and propel them to do more and better.

Implement Your Outsourcing Workers’ Ideas Where Possible

It’s not just enough asking for your freelance employees’ ideas and inputs. Take it a step further by finding ways to implement the ideas where necessary and possible. This will make them know that their ideas and contributions count in the partnership, and will help engage them in a more productive and meaningful way.

Keep Your Promises

The same way you expect your employees to meet expectations, they also expect you to keep your promises. So, start by not making a promise you know you can’t keep. Your employees in an outsourcing partner will be committed to serving your business better once they see you can keep even the minutest promise – whether it is to raise their service fee, provide a work tool or create a more flexible work schedule.

Communicate Your Company Plan of Actions to the Outsourcing Partner

In terms of the assigned project, the plan of action could be what the project is intended to achieve, the part the employee is expected to play in ensuring that the project fulfills its purpose. Knowing what they are working towards will help promote a successful outcome.

Set Realistic and Clear Goals

If your goal is too vague, very broad or unrealistic, it would only confuse your outsourcing employees and make them less motivated. Always ask relevant questions and listen attentively to the answers, to help you determine whether or not the employees understand the goals you set for them or the company.

Finally, proper monetary reward is also a great way to engage and keep your outsourcing contractors engaged and consistently productive. Both parties will be happy at the end of it all, with the ways things turned out.

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs to build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

One Response to “How to Engage Your Outsourcing Employees Effectively”

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