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Outsourcing To The Philippines – Ask Your Self These Questions

Wednesday, October 26th, 2011

Outsourcing Philippines vendors provide wide range of outsourcing services for companies that desire to outsource certain aspects of their business functions or activities. The various business processes or functions outsourced include IT, SEO, web design/development/maintenance, human resource, administration and so many other business functions.

You can decide to opt for in-country or offshore business outsourcing. The offshore services provide you with required business outsourcing services from a country other than the country where your business resides. The sophistication of global internet network has made digital data transmission so easy and instant. So, tele-outsourcing service is getting better and sophisticated by the day.

Achieve Savings with Outsourcing Philippines Services

The most prominent benefit of outsourcing is cost reduction, hence significant savings. Most times, it costs more to handle specific business tasks or processes in-house, compared to outsourcing such tasks. However, don’t jump into conclusion, weigh the two sides to see the most profitable. Do a costing of what it would take your business to handle the task in-house, and compare the price quotation intended by potential outsourcing vendor. Go by the most favorable option. However, the outsourcing option is usually more cost-effective, flexible and result-oriented as well.

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing Company Now, before you step out or use your computer to research the best outsourcing Philippines service provider, ask yourself these questions;

  • What aspect of your company’s operations do you want to outsource? You need to choose whether to outsource all or just some aspects of your organization’s functions. For instance, if you intend to outsource HR, are there some aspects such as recruiting that you would want to handle in-house?
  • Is it more cost-effective to outsource all or part of specific business operations than handling them in-house? This is significant – if your company can accomplish more savings by running an IT department in-house, it makes no sense opting for business outsourcing.
  • What budget is convenient for your company, not forgetting to put the nature of the outsourcing into consideration?
  • What skill set and size of outsourcing Philippines company would best fit your organization’s outsourcing requirements
  • Do you intend to embark on offshore outsourcing or in-country option? Most times, offshore outsourcing tends to be more effective depending on your business’s resident country. For instance, a business residing in places such as Philippines, China and India does not have any need for offshore IT outsourcing. Philippines outsourcing is getting increasingly popular due to the proven expertise of most Philippines outsourcing vendors.

If you do research, you will surely make the best choice of Philippines outsourcing company. Offshore, as well as in-country outsourcing services are available. In recent time, it is becoming difficult for organizations to cope independent of an external aid.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Outsourcing Management – Mistakes to Avoid

Monday, October 24th, 2011

Outsourcing has become an essential part of business operations in many organizations today. Outsourcing management is one of the regular company practices. When a company outsources its management functions, such company is taking advantage of outsourcing benefits to enhance its opportunity for innovation. Management outsourcing is an excellent way to supplement inadequate in-house management capacity.

Therefore, as a company takes advantage of external knowledge continuously through outsourcing, that company is trying to improve its capacity for innovation, among other benefits.

Management is the life-lineof any business or organization. Therefore, you need to be very careful when outsourcing the management functions of your organization. If you make the wrong choice, things will definitely go wrong. There are critical errors you must avoid when embarking on outsourcing management.

Mistakes to Avoid in Outsourcing Management

Management is quite vast, whether it is human resource management, IT management or other aspects of management, you need to ensure that professional hands are employed. This is especially true about IT management outsourcing. Also, the terms of the contract should be spelled out clearly. For instance, when IT management is involved, ensure that you do not leave the source code in the possession of the vendor – this should be clearly stated in the contract. The contract should be adaptable and flexible in order to meet with any likely business changes.

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing CompanyHere are common mistakes to avoid when outsourcing management;

Terms of the contract should not be vague; they should be clearly defined. For instance, in the case of the IT management outsourcing mentioned before, ensure that your company keeps the source codes of programs and software developed by the outsourcing vendor. Also, spell out other expectations clearly in the contract terms.

Communication breach: this is one of the common mistakes that companies who outsource their organizational operations make. Don’t forget that some of the outsourcing vendors even stay overseas. Ensure that you keep the communication line open 24/7 to track results.

Selection process should not be left to sheer luck; embark on extensive research to find out qualifications, industry expertise and total portfolio of the outsourcing management company. This will help you in making informed decision on which outsourcing company would match your company’s management needs. You have to make sure that the company has what it takes to handle your organization’s management needs. Such company should meet industry standards in their mode of operation in order to deliver the best service.

Also, meeting deadlines is one of the essential aspects of outsourcing contracts. When you don’t spell out deadlines, you may experience some laxities. So, make everything as clear as possible and be sure that the management outsourcing company is ready to abide by your expectations.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Web Development as Part of the Growing IT Outsourcing Services

Friday, October 21st, 2011

IT outsourcing is a fast growing industry and among the services offered by IT providers include web development. This is more than just creating and building websites in order to meet the varying needs of clients through first-rate and functional designs. The end product of IT outsourcing services must be able to participate in the online competition of successful and highly effective websites for business use. The main aspects of IT outsourcing services for web development include web design, content development, E-commerce business enhancement, implementation of web scripts and coding system both on the server’s end and also for the client.

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing CompanyThe way web development IT outsourcing services works is if a particular company or maybe a small business firm is in need of a new e-commerce web site or just a few updates for the site. What they usually do is post their job details on online directories that specialize in outsourcing IT requirements. More often than not, well established IT outsourcing companies specializing in web development win the bid. However, there are times wherein a freelancer will bid to get the project done. Although this may be cost effective because seldom do freelancers charge an expensive rate, it is still best to opt for companies with proven track record in IT outsourcing services.

Web development is an activity that needs the unified cooperation of different skilled individuals highly knowledgeable in the current web technology as well as the web standards currently implemented in the industry today. So when looking for IT outsourcing services, you need to make sure that the outsourcing company has the capacity to compartmentalize their development process by distributing the task to different teams for a speedy procedure. Coding and website designing will be two separate departments while content development and search engine optimization will be allocated to another group of web developers.

The complexity of creating a website from scratch and turning it into a functioning page is critical and only a team of well trained IT professionals may the skills to get the job done. Outsourcing IT services allow a company to efficiently carry out individualized tasks before they unify the entire system into a single and functional website. The process is a shared effort by all people involved right from the planning stage, development phase, and implementation.

The popularity of IT outsourcing services can be considered out of the ordinary. The growth enjoyed by this particular industry in the outsourcing business started in the mid 90’s when the internet started to revolutionize itself. In order to cope with the changing tide, companies relying largely on their websites embarked on an endeavor to enhance their websites for them to maintain their edge in the market. With the influx of great demands from various companies, BPO providers focused on web development services started to revolutionize their methodologies allowing client companies to find effective cost effective solutions for their website requirements. As such, the number of IT outsourcing services and other related services expanded in volume up to 30 times more than its original number. This alone will prove that the web development part of IT sourcing services is motivated in providing excellent assistance to various types of web based businesses.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Sales and Marketing Outsourcing

Thursday, October 20th, 2011

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing CompanyOne of the fastest growing business models is outsourcing. Either for manufacturing or sales and marketing outsourcing, this has definitely changed how business operates during the last decade. Most businesses today are looking for effective methods to increase their income potential while keeping their expenses at the minimum. One way to significantly increase your business revenues is to make your brand fully visible not only in the internet but in other promotional platforms as well. When you outsource your marketing requirements, you will be able to have access on a variety of tools and methods you can use for your promotional activities such as optimizing your e-commerce website or placing strategic advertisement on other related websites.

All you need to do is to find a reliable sales and marketing outsourcing company that can make it as attractive as possible and you can be sure to have more clients in the time to come. Outsourcing companies provide you with a way to have a much wider market reach that will make it possible for you to sell your products or promote your services on other websites. Not only will this method improve your internet presence and brand awareness online but it can also amplify the popularity of your brand. You can have your products included in the directories of well known selling websites like the EBay and or the Amazon so people have the opportunity of knowing about your products and its existence in the market. Making your products and services far reaching is among the important things you need to not forget if you want to improve your revenues.

Sales and marketing outsourcing companies can do more things that will enable you to increase your sales and revenues while keeping your operational expenses low. In order for your business to get noticed and remembered by your target market, you need to have strategic marketing and promotional strategy that can further improve the public’s brand awareness of your products or services. By now you probably know that outsourcing your business promotional requirements is the best way to improve your business revenues. You will be able to have access to alternative business promotion that is both inexpensive and cost efficient not to mention the potentials it can give for your revenue growth.

When it comes to sales and marketing especially when your purpose is to increase your business revenues, you need not focus on just a single strategy since there are lots of ways and methods you can use to promote your business. Inexpensive and free advertisements are often more effective than the expensive ones. You only have to look for experienced third party service provider that can offer you with a consistent marketing plan at half the cost when you do it in-house. You will be surprised as to the range of options you can use to promote and establish brand awareness for your products and services.

Outsourcing marketing and sales requirements covers a whole range of various types of key and functional areas including but not limited to pay per click management, product or service management, content development, lead generation, list building, traffic generation, page ranking, and search engine optimization among others. By definition, effective and strategic marketing will result to improved sales and revenues. And if your company cannot afford to set- up an in-house marketing department that will only handle all marketing related responsibilities, then outsourcing this function will be your most practical option. It will be more economical on your part and you can also focus most of your company resources on other core tasks within the company.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Companies Outsourcing – Important Contract Considerations

Wednesday, October 12th, 2011

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing CompanyCompanies outsourcing is no longer a new phenomenon in the business world. When done for the right reasons, outsourcing can bring a lot of benefits for an organization such as access to expertise and technology lacking in-house, costs savings as well as enhanced effectiveness.

Here, we will examine some of the important contract considerations for outsourcing;

1.Terms of Agreement

What is obtainable generally is shorter-term renewal option, which could be eight years or less. It is recommended that managers insist on spelling out some conditions clearly in the agreement. For instance, it should be stipulated in the contract that contract renewal should only take place if a notice is sent to that effect.

2.Confidentiality/Ownership of Data

Ensure that the agreement spells out clearly, that your company would keep ownership of the data submitted to the outsourcing firm, and that strict confidentiality should be maintained by the vendor regarding your company’s data. In case of IT outsourcing, request to take ownership of the source codes and other sensitive information associated with the entire contract.

3.Minimum Services Level

Establishing minimum service levels from the onset should be an essential part of the contractual agreement. The contract should spell out accurately the services to be provided by the outsourcing company and the levels of the services as well. Also, any auxiliary service or services that would be provided by the company should also be spelled out clearly in the contract. Set the contractual relationship straight from the onset when working with outsourcing.

4.Incentives

It is good idea to provide the outsourcing company with an incentive to carry out the services. You may consider incentives such as shared risks/benefits, guaranteed savings, cross-marketing opportunities, profitability index and others.

5.Warranty

Warranty should be an essential part of the contract. The vendor should warrant that they would not fall short of expectations regarding the defined services in the agreement. The warranty should also include accommodating specific increase in requirements.

6.Measures for Performance

Performance measures cannot be eliminated from a sound contract. In the absence of performance measures, there would be no substantial standards for carrying on the outsourcing relationship. It pays off if the manager works out such measures prior to the contract.

7.Disclaimers Structure

No doubt disclaimers will be part of the contractual agreement. However, the manager should make sure that the indemnity and warranty sections are not excluded or avoided by the disclaimer.

When selecting from the list of companies outsourcing, these and other contract considerations should be considered. This way, there would be a complete legal binding to the contract and any party would have the right to file for damages or non-compliance to the content of the contract.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

The Hiring Process at 123Employee

Tuesday, October 4th, 2011

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Thanks!

Daven

Outsourcing Your Twitter!

Tuesday, October 4th, 2011

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Daven

123Employee VA Blueprint

Tuesday, October 4th, 2011

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Thanks!

Daven

Outsourcing Your WordPress Blogs

Tuesday, October 4th, 2011

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Daven

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