Home About Us Our Clients Pricing & Options Resources Order Articles FAQ's Blog Contact Us

Posts Tagged ‘BPO Services Company’

Outsourcing Philippines – Get a Virtual Assistant for Your Business Processes

Thursday, June 7th, 2012

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing Company, Virtual assistantOutsourcing Philippines offer wide range of offshore business services. You can get your business tasks performed in the shortest time possible and the lowest possible cost by hiring a virtual assistant. The quality of service provided by these offshore virtual assistants will greatly amaze you, especially as you consider the low service fee charged. Well, that’s the power of offshore outsourcing.

An offshore virtual assistant can help you handle the following business functions and more;

Customer Support Services
Get the best customer support services affordably by taking advantage of an offshore worker. This is also known as call center outsourcing. If your business is specialized in manufacturing and distributing technical products such as electronics or similar products, you can take advantage of cost-effective call center outsourcing to provide the necessary support required by your customers. Subsequently, as you free up your employees from handling routine customer support calls, their competencies can be re-channeled to the core activities of your company. if you prefer to use large call centers offshore services instead of individual provider, you can save more cost. However, you can also find proficient individual call center vendor.

Data Processing Services
Outsourcing Philippines virtual assistance services also include data processing. An offshore virtual assistant can help handle your bulk data processing task. Such tasks include sending marketing materials, sending proposal letters to prospects, database confirmation via phone or email, updating marketing programs and more.

Social Media Business Marketing
Promoting your business with social media is cost-effective, with the best possible result to reward you. However, the social media marketing requires a lot of technique and expertise. Luckily, your virtual offshore virtual assistant will help you carry out result-oriented social media marketing affordably. The tasks include uploading blog posts and monitoring comments, updating Twitter profile and followers, coming up with social media content topics, creating Facebook business page and attracting fans, writing and posting revise articles online and more.

Research task
When you hire an expert virtual assistant, you can go to bed in peace knowing that the task is in capable hands. Thanks to the internet, it has become much easy to research target markets as well as unexplored markets. Offshore marketing experts employ the best online research tools to carry out extensive demographic research. The outcome of the research will surely make you happy.

E-Commerce Functions
Outsourcing Philippines offshore services that virtual assistants provide include e-commerce functions such as processing and fulfilling orders, extensive customer services which include help desk support, phone, email and live chat services.

The list of services provided by offshore virtual assistants is definitely a long one. The benefits are also numerous, from cost reduction to improved risk management.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Outsourcing In IT – What Aspects of A Company’s IT Can be Outsourced?

Wednesday, June 6th, 2012

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing Company, Virtual assistantOutsourcing in IT is a great way to manage the Information Technology platform of an organization. A company or business is virtually operated on IT platform. Every organizational process is automated for enhanced speed and more accurate results. So, the IT needs of organizations are growing leaps and bounds. Fortunately, you don’t need to spend fortune trying to set up the Information Technology platform of your company. Smart organizations are increasingly looking for the most cost-efficient ways to get things done. Information technology outsourcing is a great way to lower the massive cost associated with IT functions.

Every aspect of a company’s IT tasks can be outsourced, especially when it is highly cost-efficient to do so. The outsource-able IT tasks include;

Help Desk Operations; a company’s help desk operation requires a lot IT expertise. Luckily, it is not needful to invest much in manning your organization’s help desk operations, especially if the present operators are not providing optimum service. An up-coming company should seriously consider help desks operation outsourcing in order to cut cost and achieve better result with its help desk operations. The same advice goes to an existing company; don’t keep pumping in money into your help desk operations department without seeing meaningful result – consider outsourcing as a great way to manage your call center and other help desk functions more effectively.

Network Management; network management is a critical IT function, especially for e-commerce organizations. Network issues can discourage online customers; nothing can be so frustrating as getting stuck when trying to order a product or get a service online and network issue interrupts. Most e-commerce organizations prefer to use offshore expertise for their network management. This choice has paid them off desirably.

Desk Top Support; Outsourcing in IT also covers desktop support services. Luckily, a lot of offshore workers are specialized in desktop support services. Check the credentials and portfolio of the employee to be sure you’ll have a desirable outcome. Also, it wouldn’t hurt to research the provider extensively. If you need help on how to select the most qualified desk top support outsourcing vendor, get expert’s advice here.

Software Development; these days, the best software programs for automating a business process or speeding up tasks are generated from offshore IT experts. Little wonder why medium and large organizations are increasingly using Philippines and other top offshore talents for their software development needs.

Also, you can outsource your company’s telecommunications and hardware support functions to external experts. Obviously, every aspect of your organization’s IT functions can be outsourced to an expert for the best result.

Outsourcing in IT comes with numerous benefits which include cutting cost, having access to world-class IT experts, speeding up processes and more.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Offshoring Philippines – Outsourcing Human Resource Functions

Monday, June 4th, 2012

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing Company, Virtual assistantWhile some are still deliberating whether it is beneficial to use offshore outsourcing, a lot of businesses are already spreading their tentacles and achieving massive growth (through cost reduction and access to the world experts) with offshoring. Offshoring Philippines are known for their expertise worldwide, along with other leading offshore locations such as India, China and more. You can outsource just any aspect of your business. Human resource outsourcing is becoming increasingly popular these days.

Human Resources Outsourcing
The bulk of paper work and processes required in recruiting and maintaining employees has grown larger over the years. Sometimes, the in-house staffing capacity is not able to cope, especially during intensive recruitment periods. Also the administrative aspect of human resources can be a daunting task for both small and large organizations. Getting extra help through human resource outsourcing is a great way to manage your company’s hiring and other HR tasks effectively and affordably.

The Portfolio of an Offshore Human Resource Assistant
Offshoring Philippines will help you manage your HR tasks effectively. You will find a team of offshore workers that are specialized in human resource management. They’ve been sufficiently trained for this task, and a good number of them have college and university degrees in human resource administration and management. Also, some of these offshore workers had gone a step further to acquire professional degrees in human resource, thus earning membership to national and/or international bodies.

So, you can comfortably delegate your organization’s human resource management functions to offshore experts. You can be rest assured that the best result will follow. Of course, you need to put your own in-house performance measurement platform in place. Definitely, the offshore expert will carry you along on the progress of the task, while allowing you to carry out your own performance assessment independently.

In order to get the best result from offshoring Philippines human resource services, your selection process should be thorough. Check the portfolio of the bidders and ensure satisfactory portfolio content before hiring. Do a little more research on the provider to confirm the content of the portfolio and other claims. Generally, Philippines are highly renowned for quality offshore services in different aspects of outsourcing, including human resource.

Sometimes, selecting a human resource offshore assistant can be a daunting task. You really want to make sure that things would go right with the selection and that the final result will be awesome. If you are a novice in selecting an offshore worker, you don’t need to worry. Contact an expert here and get clear directions on how to select the most qualified outsource worker for your human resource needs.

A company can concentrate more on its core activities by outsourcing its human resource tasks.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

What Offshore Outsourcing Services are Needful for a Company?

Friday, June 1st, 2012

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing Company, Virtual assistant Offshore outsourcing services are extensive, they cover almost every business aspect. Nowadays, companies achieve increased cost advantage plus other benefits by leveraging offshore outsourcing. Improved profit generation for any organization depends largely on the company’s ability to cut cost.

Regardless of your industry or business niche, you may need offshore outsourcing services in the following areas;

Accounting/Finance
Accounting and financial processes are essential part of any business, whether small or large. Sometimes, accounting tasks can get so overwhelming, especially when a business is in its expansion peak or during auditing/tax preparation periods. Getting external help by taking advantage of offshore recruitment can help an organization to speed up its accounting/financial processes, and to cut cost as well. Also, access to the world-class financial experts is one of the top benefits of recruiting an offshore financial analyst or accountant.

Sales/Marketing
Sales and marketing are the income-base of any organization. Therefore, these business functions should not be handled shabbily. Marketing is preceded and accompanied with promotional activities such as ads campaigns, public relations, telemarketing and more. Interestingly, promotional activities in recent times are intensively done online. It is almost becoming unpopular to use conventional ad media. You will find offshore outsourcing service providers specializing on sales and marketing. These offshore providers are equipped with the best marketing knowledge and techniques that can make your business offerings go viral.

E-book Marketing
E-book and other e-materials such as articles, newsletters and blog posts are among the top business promotion techniques. Regardless of your business size and what your products/services are, you will need to attract customers with e-books and other e-materials. An offshore expert in this niche will help you package an irresistible electronic book in the line of your business and also help you generate income with the book as well.

Clerical Work
The clerical work in your organization can be outsourced to an offshore worker as well. Such clerical functions include typing and transcription. There are offshore providers who specialize in this field. For instance, legal or medical notes that require conversion into written words can be outsourced to an offshore provider. The internet makes delivery of clerical tasks easy and faster.

Call Center
Call center is one of the most outsourced business functions. Offshore outsourcing service providers offer quality call center services to help organizations manage their help desk virtually. The customers of any organization should be handled with utmost care; there should be easy access when trying to get help on a product purchased or just to make enquiries. Most of the top offshore call center experts such as Philippines are renowned for excellent call center services. So, you can build a strong customer base using offshore services.

Do you need help with offshore outsourcing services? Check right here.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Offshore Outsourcing Services – Frequently Asked Questions

Thursday, May 31st, 2012

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing Company, Virtual assistantOffshore outsourcing services have provided countless business solutions to different aspects of business. Consequently, offshore outsourcing has become increasingly popular. A company can save as high as 50%-80% by hiring an offshore firm to handle some of its business functions.

Here are some of the Frequently Asked Questions (FAQs) about offshore outsourcing;

Question: Why offshore outsourcing?

It is cheaper to hire overseas workers to perform virtually all business functions, than hiring in-country employees. In locations such as US, research has shown that a company can save up to 80% by choosing an oversea company for its business functions. Other reasons why companies are using offshore outsourcing services increasingly include tax benefits, focus on core business, improved quality, cost restructuring, access to intellectual property, contractual relationship, access to the world’s best talents, operational expertise, capacity management, enhanced capacity for innovation, reduced time to market…the list is almost inexhaustible.

Question: How can I get a reliable offshore service provider?

Indeed, it can really be a daunting task when trying to hire the best possible provider for your business function needs. First, you need to look to the renowned locations for quality offshore services. The top popular locations include Philippines, India and China. United States companies are increasingly using Philippines and Indian workers to handle different business functions. Check the profile of a potential offshore service provider. See if the vendor is qualified to handle the task. You can interview 3-5 vendors and finally narrow down your search to the most capable.

Question: Is there significant cost saving with offshore outsourcing services?

Sure, at the beginning of this post, we stated about 50% – 80% business cost saving through offshore outsourcing services, specifically in the United States. Similar significant cost saving exist in other first world nations when companies choose to outsource some of their business functions. However, you need to carry out profound cost analysis, to ensure there is significant cost benefit in contracting out a particular business function, against handling such task in-house or in-country.

Question: what business functions can be outsourced?

Virtually all business functions, the list is a long one, the contents include;

1. Human resource management; this includes recruiting, employees’ benefits administration as well as retrenchment.
2. Accounting/financial functions; auditing, tax preparation and general financial functions of an organization.
3. Sales and marketing; ad campaigns, including internet promotion such as social media marketing, article marketing, e-book marketing, blogging and more.
4. Customer support function; this is basically call center service and other customer support activities that come with it.
5. IT support functions; the list includes help desk operations, telecommunications, network management, hardware support, software development

Indeed, offshore outsourcing services are extensive and highly rewarding. If you need help with your business function outsourcing, contact an expert here.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Offshore Outsourcing Philippines – Outsourcing Your Business Marketing Functions

Wednesday, May 30th, 2012

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing Company, Virtual assistantOffshore outsourcing Philippines cover different business functions, including marketing. Do you know that you can reach out to wider audience and claim a large share of the market by taking advantage of outsourcing? Sure, this is the secret behind the outstanding success of the top names in your niche and industry. Every aspect of business marketing can be outsourced for the best result.

Except you have a sufficiently trained marketing team, your marketing tasks will be better off in the hands of external professionals specially trained for the task. Your telemarketing, advertising campaigns and public relation tasks can be outsourced to overseas professionals for increased efficiency, in the most affordable manner.

Your Marketing Tasks that Can be Outsourced

If you are considering handing over the marketing functions of your organization to offshore workers, the offshore outsourcing Philippines will handle these different aspects of marketing for you;

Research task
When you hire offshore marketing experts, you can go to bed in peace knowing that the task is in capable hands. Thanks to the internet, it is much easy to research target markets as well as unexplored markets. Offshore marketing experts employ the best online research tools to carry out extensive demographic research. The outcome of the research will surely evoke joy.

Social media marketing task
If your business is not yet on social media platforms, you are losing tons of potential customers on a daily basis! More than ever before, people congregate on social platforms to interact and socialize. With tons of million subscribers on Facebook alone, you could be face-to-face with your largest customer-base without knowing. Twitter, LinkedIn and other networking platforms are great places to showcase your business offerings.

However, you don’t go all out marketing your product or services on social media platforms, you will end up scaring people away instead of winning them. The offshore outsourcing Philippines have been trained extensively on social media marketing. Offshore outsourcing vendors know the techniques that work on social media platforms when it comes to business promotion. So, delegate the task to the most proficient offshore workers and expect the best result.

Blog marketing tasks
Promoting business with blog has become more effective than ever. With creative and interesting blogs along the line of your business, you can generate tons of quality leads and increase your sales significantly. It is more effective and affordable to hire offshore talents for your blog marketing needs.

Video marketing function
Video marketing has also grown in popularity over the few recent past years. People love to see the person speaking to them and to see demonstrations on how the product or service works. However, SEO techniques and other video marketing tactics are required to make your video go viral. Only the experts can handle such tasks for you.

Using the services of offshore outsourcing Philippines for your marketing needs will produce good returns.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Philippines Offshoring – Customer Support Outsourcing

Tuesday, May 29th, 2012

 Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing Company, Virtual assistantPhilippines offshoring is common in today’s business environment. It’s no longer news that companies are leveraging offshore outsourcing to perform business functions more efficiently and cost effectively. The offshore workers are usually experts in their various business functions such as accounting, clerical functions, sales and marketing, information technology, customer support and more. An organization’s customer base is the reason for its existence. Therefore, a company’s customer support tasks should not be handled with levity.

Customer Support Outsourcing

Every business needs strong customer support desk, especially businesses that manufacture and distribute technical products. Customers would call frequently to get help in using the product or trying to set it up. Typical examples of such products are electronic gadgets of different kinds. Therefore, a customer support desk that can possibly run 24/7 is required in such companies.

Providing a help desk for your customer-base is one thing, ensuring optimum function of the help desk to provide a hitch-free support to customers is another thing. Some companies are obviously not running an effective call center and this is telling negatively on their businesses. Unfortunately, a lot of them realize this fact when it is almost too late to reverse the havoc that has been done. Loosing loyal customers and discouraging potential ones are debilitating consequences of ineffective call center. Fortunately, a company can revive its in-house call center by taking advantage of Philippines offshoring.

An offshore company that specializes in customer support can help manage your business call center as though it is being operated in-house. The offshore experts in this business niche usually have the best call center facilities and equipments, plus the expertise to manage your customer support desk effectively. The comparatively low cost of contracting offshore call center employee is worth mentioning. In time past and until now, companies have saved cost massively by opting to outsource their call center rather than maintain an in-house or in-country customer support center.

The advantage of customer support Philippines offshoring services include the following;

• Access to the best talents; taking advantage of offshore outsourcing brings a company face to face with world-class talents, which may not have been possible if the company choose to use in-country workers.

• Stronger customer relationship; since the offshore call center expert employs the best facilities and expertise to run your business call center, customer satisfaction is achieved. Consequently, a stronger customer relationship is established.

• Also, customer support outsourcing helps to free up the existing employees for the pressing needs of the organization. Again, the surplus fund realized by taking advantage of offshore outsourcing is re-deployed to pressing needs of the company.

There are other countless benefits of contracting Philippines offshoring call center workers for your customer support needs.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Outsourcing Strategy – Successful Client-Vendor Relationship

Monday, May 28th, 2012

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing Company, Virtual assistantOutsourcing strategy is on the top list of the best techniques used by companies to grow their businesses. The advantages accruing from outsourcing outweigh any potential risk that may come with this business strategy. Proper client-vendor relationship is necessary for successful outsourcing. A company should work hand in hand with an outsourcing company in order to achieve the best result.

How Does a Company Ensure Successful Client-Vendor Relationship?

As noted earlier, outsourcing is a team work involving both the vendor and the client. Proper relationship between these two parties to the contract is necessary for the success of the final outcome. It all begins with the selection process. A company should use the best possible selection process to decide who the best candidate for its outsourcing requirements is. Such selection criteria should also include methods for evaluating the potential vendor’s ability to communicate effectively.

Among other factors, effective communication between the vendor and the client is the major key to achieving success with outsourcing strategy. Let’s examine some of the essential ingredients to successful client-vendor relationship in an outsourcing contract;

Strong Contractual Relationship

There should be a firm contractual relationship to regulate the project. This is a great way to get each party committed to the contract. Also, any breach of agreement can be compensated adequately when a strong contractual relationship is put in place. Both the client and the vendor are bound by the terms of the contract.

The Vendor should Participate in Strategizing Meetings

The vendor should be allowed to participate in strategizing meetings associated with the outsourced business function. In fact, the vendor should be allowed to have the final say on this matter. Remember that the vendor is an expert in the specified function, at least your selection process picked such vendor as the best among others. So, the provider should be allowed to spell out the best possible strategies for accomplishing the task. This does not imply non participation on the side of the in-house team. The in-house team should make meaningful input, but the professional decision should be left in the hands of the expert.

Fair Negotiation

Achieving cost efficiency is usually the driving force for taking advantage of outsourcing strategy. However, a company should embark on fair negotiations, something that would be practical for both parties. Ridiculously low bid or offer from a vendor may be a signal for poor quality service. Therefore, a company should keep an eye on a fee that would motivate the outsourcing expert to provide the best possible service, while achieving significant cost efficiency at the same time.

Once the two parties work in absolute harmony, the final outcome of outsourcing strategy will be extremely satisfactory and beneficial.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Outsourcing of IT – Benefits of Information Technology Outsourcing

Thursday, May 24th, 2012

 Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing Company, Virtual assistantRunning a profitable business in today’s business environment requires outsourcing part of the business functions, especially the ones that produce optimum cost advantage. Outsourcing of IT is a common trend in today’s business world. This practice provides cost efficiency, plus access to the world-class IT experts. Information technology outsourcing also provides competitive advantage to any company that takes advantage of it.

Outsourcing information technology to offshoring Philippines has helped in enhancing companies’ capacity for innovation among several other benefits which include adequate redeployment of both human and material resources. Today, companies in United States are massively taking advantage of outsourcing to grow their businesses. Recent study shows that approximately 60% of European companies are reaping the full benefits of outsourcing their information technology.

The overall benefits accruing from outsourcing of IT include;

• Companies that outsource the different aspects of their information technology use the best technology to speed up task without incurring the massive costs associated with setting up an IT department in-house. Cost saving is a significant benefit of employing outsourcing strategy in any business, whether it is outsourcing of IT or other business functions.

• Also, ability to access world renowned IT experts is one of the advantages of outsourcing information technology, especially to an offshore IT company. It would have been cost-intensive to employ such high IT skills in-house, but outsourcing option makes it cost-effective and easy.

Risk management; one of the best ways to manage business risk is to outsource the risk-prone tasks to a vendor who is better equipped to provide the mitigation. There are countries that specialize in IT outsourcing, they include Philippines, India and a lot more. You will achieve satisfaction by hiring the best IT outsourcing vendors in these countries.

Taking advantage of Advanced Technology; a company that outsources its information technology is able to take advantage of advanced technology which the offshore IT expert will provide. Again, it would have been cost-intensive to access such advanced technology ordinarily.

Work-leisure Balance; “All works and no play…” Outsourcing in IT or any other business task is one of the best ways to optimize work-leisure balance. This is especially the case of a small-scale business where the few hands tend to overwork.

Reduced time to Market; a company will always enter the market in a shorter time frame using the best technology. Subsequently, the company will claim a good part of the market before its competitors come on board. This is one of the juicy advantages of IT outsourcing.

Indeed, outsourcing of IT is highly beneficial. Any company that embarks on this business strategy regularly will gain strong competitive advantage.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Outsource Services – To Outsource or Not to Outsource?

Wednesday, May 23rd, 2012

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing Company, Virtual assistantWhile several companies are already benefitting immensely from outsourcing, some are still caught in-between decisions, to outsource or not to outsource. No doubts, outsource services come with certain risks just like any other aspect of business and life in general. But the good news is this; inherent risks from outsourcing are highly controllable.

The major risk associated with outsourcing is delivery failure or poor quality service. These major issues can be handled simply by using reliable outsourcing company to get the most qualified provider. On the part of poor quality service or failure to deliver, a strong contractual relationship will help provide adequate compensation when agreement is breached. Generally, the benefits that come with outsourcing outweigh the risks significantly.

Combating the Fear of the Unknown

The fear of the unknown tends to deprive some companies or individuals from taking advantage of outsource services. These companies are usually concerned about limitation in monitoring the outsourced services sufficiently. They strongly believe it is more practical to manage and supervise the activities and performances of in-house employees. So, they pay deaf ear to outsourcing regardless of the huge savings plus quality services available through outsourcing. Some of these organizations conclude that it takes an eagle eye to supervise and appraise the performance of overseas employees.

The simple tactic that companies have been using to achieve successful outsourcing is strong contractual relationship. The existence of a contract is sufficient to provide the required peace of mind when outsourcing business tasks. You are sure to get sufficient compensation in the event off loss stemming from poor quality service or complete failure to deliver. Both the client and the provider are bound by the terms of the contract.

Also, profound selection of a provider is one of the best ways to hedge against outsourcing risks. If you hire a provider who is an authority in the area outsourced, you will not fear about the outcome of the service. This is why experts recommend reputable outsourcing company. So, strong contractual obligations, thorough vendor selection and well-structured performance measurement tool would help any organization achieve optimum result with outsourcing. Consequently, the outsourced project is managed effectively, as though the employees are operating from your office.

A company should take its eyes off the potential risks inherent in outsourcing, and focus on the numerous benefits which include massive cost saving, access to better skill, improved risk management, reduced time to market, enhanced capacity for innovation, gaining wider audience and more.

Therefore, contracting outsource services is a worthy course for any company. An organization is able to refocus on its core competencies when other business functions are outsourced to external experts. Offshore outsourcing has become more popular than ever.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

123 Employee
About Us
Our Clients
Pricing & Options
Resources
Order Articles
Resources
Privacy
Contact
Blog
Contact Us
Employee Referral Program
Job Openings
 

Join Our VIP Newsletter!

Enter your name and email below
Copyright -123Employee, LLC- All Rights Reserved | Contact Us | Entries (RSS) and Comments (RSS)