Home About Us Our Clients Pricing & Options Resources Order Articles FAQ's Blog Contact Us

Posts Tagged ‘123Employee’

Outsourcing Your Email Marketing

Friday, March 30th, 2012

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing Company, Virtual assistantEmail marketing is the key to selling more products and keeping your business image fresh in the minds of your customers. Email marketing creates a rapport and trust with your clients that increases the customer service level you need to compete in this tough economy. Are you there for your customer? Do they have access to your information about your products and services? What additional services can you provide to monetize your business further? What new services can you sell them down the road?

These are the solutions that a good email marketing program can provide. But this can be very time consuming. Consider outsourcing as a way to cut labor costs when implementing an email marketing strategy, and put your marketing on automatic while you are busy deciding what major business strategies will grow your business for the future. Outsourcing provides the peace of mind that you need to know that important tasks are taken care of in a professional, yet inexpensive manner.

Imagine how much your business can grow when dutuies such as email marketing, researching, social networking and customer service are taken care of for as little as  $5.00 an hour! This not only means larger profits for your business but the growth strategies it needs to compete with the big dogs. A strong marketing campaign is what the big firms rely on to keep their brand fresh in the minds of consumers, build a strong customer base and sell additional services down the road. Don’t be left behind! It is critical now more than ever that your company takes it’s marketing to the next level. Outsourcing these marketing tasks will give you the opportunity to market like the big guys and stay a part of your customers lives and mindset.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Outsourced Customer Service – What You Need to Know

Thursday, March 29th, 2012

 Daven Michaels, 123Employee, Outsourcing in the   Philippines, Offshore Outsourcing Services,   Call Center Services, BPO Services Company,   Call Center Services philippines, Philippine   Call Center Services, Business Process   Outsourcing Services, Outsourcing Company,   Virtual assistantIt is definitely no secret that many businesses are outsourcing their customer services abroad – no wonder there is an NBC television series titled “outsourced”.

Many companies are beginning to invest in offshore call centers so as to take advantage of untapped labor. The great news is that you can successfully outsource your company’s customer service department as long as you know exactly what you are doing – simply follow the tested and trusted steps.

You need to understand that outsourced customer service employees will help reduce the expenses that you would otherwise incur if you ran an in-house call center. If you are a manufacturer of popular products, you will definitely not be surprised at the increase in traffic during the holiday season – so, you will be needing help.

Are you worried about accents? (Of course you should be, especially if you are outsourcing to a country where the native language is not English) But truthfully, you should not worry about this; outsourced customer service operators usually speak well.

Top experts will always advice you to hire a reputable outsourcing company, because you know for a fact you will be getting professional service. If you watched the trailer for the NBC television show “outsourced”, you will notice how well a young Indian “faked” an American accent perfectly!

The Philippines is the number one call center destination for those who want to outsource their customer care services to employees who understand the American culture very well. A reputable outsourcing firm will provide best quality compelling scripts. Many outsourced call center operators are very well trained and will be able to convince or appease even the most difficult customer(s) – an in-house customer care operator who lacks the necessary skill may not be able to stand irritating or angry customers (we all know what this means, don’t we?)

When you outsource your customer care to a reputable and competent offshore outsourcing company, you do not have to deal with the hassles of training new staff – this will leave you with the time to concentrate on your core business.

You also do not have to shell out money to purchase EXPENSIVE communication equipment.

Another great thing about outsourced customer service operators is that you do not have to put up with annoying excuses made up by many employees in order to miss work such as:

• The traffic is murder! – Translation: I woke up late
• I am so sick, I think I am gonna die – Translation: I went out drinking and just need to sleep in.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Outsourcing: How Can Business Research Make You Money?

Wednesday, March 28th, 2012

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing Company, Virtual assistantBusiness research is an important aspect of finding, creating and promoting new products for your company. When you feel as if every new niche has been snatched up and all great ideas are gone, research opens up the doors to new opportunities and goals. Having the right people and the right tools for research however, is the key to it’s success. Where do you find the right people? Is it as simple as placing a classified ad?

Outsourcing reps with their own equipment, training and resources are the perfect solution to business research tasks. For as little as $5.00 an hour, you can have as many or as few virtual assistants on hand to do critical research for your business. No need for hiring new employees and all the expenses they incur, you’ll find the freedom in getting any job done for a great price. Saving money is making money in this economy.

Research is critical for businesses of any size and for many reasons. Locating the best prices for packaging, materials and training are just a few of the reasons why you need someone on staff to do these things for you. But this can be a time consuming endeavor, racking up high labor costs in short order. Your outsourced rep can handle dozens of tasks as well, freeing up cashflow and other resources for growth. The Internet is an expansive place for information. Sorting through so many resources and whether or not they are really needed is a huge undertaking. Don’t get caught settling with the first source of information you find.

Outsourcing can help with this and many other tasks faced by your business everyday. How much are you spending now to run your business? How much could you save by outsourcing? And what tasks are going unfullfilled because you can’t afford the resources? This new year is not the time for cutting back on service or product development. Every resource you have needs to be in place. Let outsourcing take this burden off of your shoulders and take your business to the next level.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Outsourcing: Advertise Your Restaurant

Tuesday, March 27th, 2012

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing Company, Virtual assistant Did you know that people utilize local searches more often than a general worldwide search? That’s because most commerce is made locally rather than mail order or downloads. When people search the Internet locally, they are looking for numerous products and services that they need right now:

* Restaurant menus
* Directions to establishments
* Printable coupons
* Customer reviews

Not long ago, restaurants had to rely solely on print ads in newspapers, direct mail advertising, yellow page listings or TV commercials. All of these mediums are very expensive, but the Internet has changed the way a local business can get the word out completely. Using local search directories like Bing and social networks like Twitter, you can reach and advertise to many
of your customers for pennies.

Outsourcing is the perfect solution for local business. An overseas rep can take care of all these tasks for your restaurant. They can identify Facebook and Twitter followers that are just in a localized area and target them with specials and discounts. A Facebook fan page is a great tool to advertise a local business and access the menus, reviews and directions. Printable coupons can save a ton of money over traditional coupons that have to be delivered door to door.

Running a restaurant is very time consuming. For as little as $5.00 an hour you can have an outsourced virtual assistant keep your restaurant fresh in the minds of consumers. You can choose as much time as you need for your rep to work with you and then upgrade anytime as your business grows. The old way of doing business is over. This weakened economy has hit restaurants especially hard. Increase profits and growth with the new era of online advertising.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Software outsourcing company – rules to follow

Monday, March 26th, 2012

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing Company, Virtual assistant The internet has revolutionized the way companies conduct their business. A few years ago, it was impossible to sell or buy anything online. Today you can buy or sell anything online. The best part is that you can shop for anything on the internet from the comfort of your home. This new technology meant that companies had approach a different tactic of dealing with their online clients. Hence the field of software development was born. This field was highly demanded but the experts in that field were very few. This pushed the cost of these services to unimaginable rates. As time passed by, the profession was crowded with people from all over the world. Hence making it just like any other profession. However there are people who are still defiant and they still charge high prices for the software development services. This forced most of the companies to turn to software outsourcing company for help.

The companies that opted to seek the services of a software outsourcing company should bear in mind the rules that pertain to the selection of a software outsourcing company.

The very first rule is to have detailed information about what you want from the company. this information should be available prior to the selection process. This will act as a guide to the criteria that the candidate software outsourcing company should meet in order to qualify for the job.

In the selection process, you will find out that there are very many software outsourcing companies that offer the services that you want. At this stage, it is very difficult to choose the right company. Hence you should do what is known as match making. Choose the company that you think best matches your needs as a company. How do you know if a company is a good match for you? This can be achieved through a simple background research. If the company has handled a project similar to yours, then that particular company can be said to be a good match for your company needs.

Dig deeper about the company that you think is best suited for the job. This will give you a rough idea of the company you will be dealing with. If it has a bad track record, then you might have to start the process a fresh. In most cases you will be able to get the software outsourcing company that can be able to meet your demands.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

The outsourcing company that can offer SEO articles

Friday, March 23rd, 2012

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing Company, Virtual assistantKnowledge is power. This is a popular saying that has grown in meaning over the last couple of years. If you look at the outsourcing company that can be able to offer these services, you will find out that they do it in the best way possible. Their articles are not useless, they are actually very beneficial and within a short period of time, you will see the difference in terms of web traffic to your website. The main thing about conducting any type of business online is web traffic. This can only be achieved through a systematic process that involves writing SEO articles.

There are very many companies that can be able to offer these services. Some of them do it for very low prices. This is why very many companies are opting to outsource their SEO services to the outsourcing company that can be able to deliver these services. Most of the outsourcing company that offer SEO services also offer other marketing services on the side. For instance they can help build back links for your site and this will also help drive traffic to your website.

After the company has offered the SEO services to you, they will also help monitor the changes in the internet that might directly or indirectly affect your online business. Hence they can be able to advise you accordingly depending on the changes that have occurred.

Finally you should be in a position to know which the best method to search for the outsourcing company that can offer these services. First you should ask yourself whether you want in house SEO experts or outsource them to offshore SEO companies

. At this point you will have to compare the benefits of in house outsourcing and those of offshore outsourcing. If the benefits of offshore outsourcing outweigh the benefits of in house hiring, then you should go with offshore outsourcing. In most cases offshore outsourcing will be cheaper hence beneficial to your business.

One of the best places to get the outsourcing company that can offer SEO services is India. It has a large number of SEO experts who will be able to give you expert advice on matters affecting your ranking on the search engines. They will also be able to promote your website. This will increase traffic flow to your website. If your website is enticing enough, the traffic can be converted into sales.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

The professional outsourcing guide for business managers and owners

Thursday, March 22nd, 2012

 Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing Company, Virtual assistantBusiness owners and managers usually outsource to the foreign countries mostly to those in the third world. This is because the manpower, infrastructure and equipment are cheap. It helps them in saving money and also delivers the quality of service that is equal to what they have been providing to their clients. In order to get successes in this type of business, business owners and managers have to establish a great and healthy working bond with the service provider that they have chosen.

There are helpful tips that help in dealing with the service provider and build a rapport with them so as to be successful in outsourcing. The factors to consider are:

Constant communication

There is a need for well established system of communication for the regular communication and discussion. There are many communication channels that can be used. The most convenient and efficient channels to use are email and telephone. Establishing a relationship with the service provider is something that is long term and you must have proper resources and equipment that allow the communication to be carried out anytime.

Establishment of good partnership

Good partnership is a key to gaining success in business. The business owner or manager should be viewing issues at the same level from the beginning of partnership. It is important to explain and communicate every goal and objective that should be accomplished and the time within which it should be done.

Adhering to the contracts states

In order to get the most out of outsourced services, it is important to have a contact. This is a document that has obligations and aspects that the parties agree on. A contract should have intellectual property, confidentiality agreement, deliverables and list of the obligations for both parties. It should also include its term or scope. All details in the contract should be discussed and clearly explained before putting up the business.

Agreement to level of service

It is crucial to discuss the performance level that the service provider is expected to offer. When you establish the level of service, it is important to agree on the performance indicators. Measure the performance of the providers on a regular basis by using these indicators. This helps in determining if the provider has the ability to reach the agreed level of performance.

Preparing for worst

It is important for service providers to have contingency measures for any problems that might occur. Outsourcing involves risking and there is a need for another plan that can be used if things do not go as they were expected in the first time. The business environment is unstable and unpredictable and it is crucial to devise strategic plans for businesses to be competitive and remain ahead of the competitors.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

The techniques of securing professional outsourcing for your business

Wednesday, March 21st, 2012

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing Company, Virtual assistantKeeping good business records is one way that will see you succeed in business. This is why most business people will opt to employ accountants who will help them to book keep. Getting a professional accounting officer will help you save money and time which will be utilized to ensure your business grows. One thing that limits most people from employing an accountant is lack of enough money. You will find this so expensive that you will opt to operate minus this expert. As your business grows, you will find it difficult to run it minus having proper records. These are the ones that will be able to show you the losses and profits you make.

The best thing you can do to get these accounting services is to outsource. You can do this by consulting a professional firm in accounting. This will provide you with experts who will guide you on how to go about record keeping. They will offer you an expert who has a number of skills ranging from daily activities recording, tax recording to payroll update.

Getting a professional in given area will be very helpful. Your current employs can easily learn from this professional. This will be a good way of saving money which you could have used to train your employees. They will learn on how to keep records and how to manage losses and profits. This will be a platform for business success.

Outsourcing of payroll is a more recommendable thing than looking for the experts who you will employ to help you do this. The exercise of payroll is not a daily undertaking. This is why you don’t need to employ an expert to do this. You only need to outsource when you are in need. This will allow you take most of your time to think on how to improve your business as the expert takes care of book keeping. A good outsourced expert will help you to arrange and store your data safely. This will ensure that all your data is intact. It is good to keep your payroll private. This is one reason why you should hire an outside person.

A business headed for success should always keep records of the daily transactions. This is the only way you can determine if you are making losses or profits. To do all this, you need to outsource for an expert in bookkeeping. This will be the cheapest way of getting your business record in shape in a short time. Having good records of your business will help you see what ideas should be put into place to see you take your business to the next level. If you are a business person and you need to make massive profits, then you should make good use of outsourced experts instead of employing.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

The Outsourcing 411 For Business Owners

Tuesday, March 20th, 2012

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing Company, Virtual assistant Are you thinking of starting your own business? And are you one of those people who say stuff like “outsourcing huh? Why the hell do I need to outsource when I can do the work myself for crying out loud?” No business owner should EVER expect that his or her business can survive let alone grow to become a world-class establishment if he or she spends most of their time carrying out tasks that would not help the business grow. Why on earth would you go through all that trouble starting a business just have people say “I told you so!” – trust me, that is the worst thing any business owner will ever want to hear.

Please understand this, you could be a Mr/Ms Handy Von Know-It-All but there is a pretty good chance that a lot of the business tasks that you plan on undertaking yourself are not your forte – Translation: It may take you a whole lot longer to get the work done. Taking longer to get tasks done only mean three things:

i. Time consuming
ii. Costs more
iii. Frustration

Time is money, so the sooner you start taking advantage of outsourcing, the better your chances of making profit and watching your business grow.

The question you are of course dying to ask is “so how can outsourcing help me? And what are the tasks that I should outsource?”

First and foremost, outsource those tasks that are necessary but won’t help you grow your business. for example, accounting and bookkeeping tasks have got to be outsourced, let’s be honest, many people are simply awful when it comes to figures, they take a lot of time and energy to get the job done right. For the love of seeing your business grow from an acorn to a great big oak, do the smart thing, outsource your business’ accounting and bookkeeping tasks ASAP!

Agreed, you are pretty great at designing a good website but are you good at designing a great website? Appearance is important, No! Very Important!

Do you know that majority of internet surfers immediately navigate away from a website that looks amateurish? Why on earth would they do business with company that has a website that looks like the one done by a 9 year old? Outsourcing your company’s web design makes absolute sense – this way, your company can stand out from the competition. You might provide the best product and or service, but if your website does not look the part, people will just ignore it and move on.

Good outsourcing firms have helped a lot of businesses grow within a very short time because entrepreneurs who choose to outsource now have the time to concentrate on their core business activities. For instance, why should you spend your precious time writing a compelling ad for your business, where you can pay someone who can do a much better job?

“Isn’t outsourcing a wee bit expensive?” No! As a matter of fact, you can get a lot of work outsourced for a very (very) reasonable cost. With a good outsourcing company, you are sure to save time and money.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Things to Consider when Outsourcing Tasks

Monday, March 19th, 2012

Daven Michaels, 123Employee, Outsourcing in the Philippines, Offshore Outsourcing Services, Call Center Services, BPO Services Company, Call Center Services philippines, Philippine Call Center Services, Business Process Outsourcing Services, Outsourcing Company, Virtual assistantBookkeeping is a word that scares a lot of people in the United States, which is why a lot companies have chosen to outsource their bookkeeping tasks. Many businesses choose to outsource their bookkeeping tasks because it affords them the opportunity to focus on their core or other business activities. These other important tasks may include producing products, marketing their products, client liaison, procurement, human resource management, and a host of others tasks. You will really feel very comfortable knowing that an expert bookkeeper is handling the business requirement of your company.

America is a land of opportunities and a lot of people want to leave their countries and take up permanent residence in the United States. Thanks to the Internet, people from poor or developing nations do not have to leave their countries in search of a job in the U.S., they can simply telecommute which is one of the things that makes outsourcing really interesting.

If you have decided to outsource any of the following business tasks, it is important for you to do the necessary things.

Outsourcing Writing Tasks

The truth is that you can only get the most affordable writers offshore. You might be discouraged to outsource writing tasks to non-Americans but the truth is that there are a lot of non-Americans who can write pretty well and will not charge you an arm or leg. You must make sure that you request samples from the outsourced firm or person and if the outsourcing provider cannot send over copies of previous work done, then you should not do business with them, period.

Outsourcing Telemarketing Tasks

There is a big difference between outsourcing web content tasks and telemarketing tasks and the difference is that you can never hear an “accent” when you read content! You need to hire an outsourcing firm that employs workers who speak English flawlessly. You must also make sure that you hear these telemarketers over the phone so that you can be sure that you are actually hiring employees who are audible to customers and potential customers. You need to understand that people really don’t respond well to people with weird accents. For instance, the Philippines is quite popular when it comes to call center outsourcing.

Outsourcing Web Design Tasks

Web design is a really important task and it is up to you to choose an outsourcing company that specializes in delivering top quality web sites only.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

123 Employee
About Us
Our Clients
Pricing & Options
Resources
Order Articles
Resources
Privacy
Contact
Blog
Contact Us
Employee Referral Program
Job Openings
 

Join Our VIP Newsletter!

Enter your name and email below
Copyright -123Employee, LLC- All Rights Reserved | Contact Us | Entries (RSS) and Comments (RSS)