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The ABCs of Outsourcing

Saturday, March 20th, 2010

Are you seriously thinking of outsourcing? Well, if the answer to this question is yes – this is the part where I say “Yippee Kayee!” The great thing about recognizing the opportunity of taking one’s business to the next level is a greatly admired characteristic in any business owner. Whether you own a small or big business, you will need to know the basic reasons why you need to consider outsourcing and understand why it is perfect for your business.

A Good Choice
When business owners think that their tasks can be successfully done, they immediately think of outsourcing their work. Another key reason why business owners should outsource their work is because it is much cheaper to do this. Thanks to modern technology, there is an invisible divide in the continents of the globe. In most developing countries the work force is a lot cheaper and in most instances also highly educated. One of the many reasons why people need to outsource is because they have large volumes of work and if it is more than they can handle in the shortest possible time, they choose to outsource it instead. These days, outsourcing work is a must if you want to grow your business without investing so much money on the newest tools, equipment’s and other resources.

Better Quality and an Affordable Cost
When business owners decide to outsource work, they will of course outsource the job to an outsource service provider who should be better at doing the job than they are – and at a much cheaper cost. It is important that you search for a company that has a good record.

Customer Satisfaction
Outsourcing groups immediately get on the task the very minute it comes to them, as soon as they are done with the job, they simply send it back to the firm – pretty simple and fast huh? The faster deliveries of tasks can also result to increased customer satisfaction, especially when a customer’s needs are totally being met speedily and successfully. One great thing about offshore outsourcing is the fact that work may continue on the outsourced tasks if the other country is operating on a totally different time zone – this can enhance the quick delivery of assigned projects and results.

Outsourcing will certainly enable a company focus more on their core competence areas. It will also free the company from the labor and resource intensive tasks, which are successfully performed by very well trained personnel and also at a very affordable cost.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

3 Outsourcing Fears and Steps to Take to Ward ‘Em Off

Friday, March 19th, 2010

Outsourcing one’s business non core operations to an outsourcing firm has really ceased to be a prerogative – everyone is doing it! Even the almighty Fortune 500 companies! It is certainly no secret that outsourcing has become another great alternative for business survival and viability, especially during this present global financial crisis.

Apart from the fact that you stand to gain lowered expenses and improved quality of work, outsourcing also offers businesses the opportunity to tap the expertise of the outsourced service provider into its operations – this means that the outsourcing company stands to gain more than just getting their non core tasks done by the outsource provider.

Yes, outsourcing is great but it is only natural for one to have fears about the whole thing, here are 3 major concerns about outsourcing and how to ward ‘em off.

1. Competencies
Yes, this is a major concern for anyone who is considering outsourcing their company tasks. The questions that usually go through one’s mind are:

• Is the outsource service provider really competent to deliver quality service(s)?
• Is the outsource provider ISO9000 compliant?
• What are some of the procedures the outsource provider employs in order to ensure that they deliver top notch service?
Well, one of the best ways of getting a good outsource service provider is to search for clients’ references – this is considered as the best way to get quality information regarding the competencies of an outsource service provider, because their (clients’) satisfaction will of course guaranty yours too.

2. Meeting Deadlines
This is another concern for people who are seriously considering outsourcing. You will of course need to first find out if the outsource provider is totally quick to meeting the challenge of delivering top quality service to you at the specified time frame.

3. Observance of Labor Laws, State Laws & Regulations
The last thing you want is to be roped-in to issues that will question your moral ascendancy. So you need to make sure that you first ensure that the outsource company you wish to work with operates within its country’s legal tenets. Believe it or not, the non conformance of the outsource company’s ordinances regulations, state laws etc will definitely affect you and your business, if not on legal grounds, then it would affect you on moral decency.

As the client of the outsource service provider, you should go on to ensure your moral ascendancy in employee’s welfare and environmental concerns too.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Outsourcing Successfully – The 411

Thursday, March 18th, 2010

Have you ever thought of outsourcing, but you were not sure of when to outsource? Okay, when do you know that it is time to outsource? Well, you should consider outsourcing when you or employees really want to take some time to focus on other areas of your business or core competences. While you are focusing on much more important business functions, the other not-so critical but important business operations can be effectively handled by the outsourcing company. So a great time to seriously consider outsourcing is when you need to:

a. Get access to top professional services
b. If you are searching for an affordable way to complete your office tasks or business operations, in a fast and thorough manner.
c. If you do not have the resources to invest in additional or new software, employee, resources, technology etc
d. If it is more affordable to have somebody else do the job than handle it in-house.
e. If the task or operation can be done a lot cheaper in-house, but doing so totally drains resources which could be effective elsewhere.
f. If the task is one that you or your employees actually do not enjoy doing at all.
g. If the skill needed for a particular task is so specialized that it is certainly not practical to have a regular staff do it.
h. If one of your employees is on vacation or out of the office or if you need to leave the office or take a vacation.
i. If you need short-term assistance with a job or project
j. If you just require temporary assistance until you hire a new employee(s).

I Have Made Up My Mind to Outsource, So What Next?

Here are some tips to help you find the right outsourcing company for your business:

Make sure you do your homework.
• You can start by asking companies in your locality for recommendations on very good outsourcing companies.
• Ask people about online companies
• Be sure to contact a Virtual Assistant.
• You can go online and search for the list of top outsourcing firms that provide the services that you will need.

Choose a Compatible Firm

Make sure that you choose a firm that can provide the services that you require. Find out if the outsourcing firm has a contract that can allow you to easily adjust their terms of service in order to suit unforeseen situations.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Outsourcing – Know When to Get Help

Wednesday, March 17th, 2010

Are you a professional, entrepreneur, executive or do you own a small business? Outsourcing can really be of great benefit to your business and or projects. If you are pretty good at taking advantage of outsourcing opportunities or you have chosen to make it a part of running your business operations, it can really prove to be beneficial to your business – you need to understand that you do not have to outsource every area of your business tasks or operations. But there are a lot of companies that have chosen to outsource each day.

If are totally new to outsourcing, you may be a wee bit confused as to:
• Why you need to outsource in the first place
• Who or which company you should outsource to
• Who needs to outsource
• When you need to outsource
• What and when you would need to outsource

In order to help you to get the best out of outsourcing, you will of course need to make the correct decision about outsourcing in order to help you make sure your business gets right on top and stays there!

There are a lot of solo professionals, large and small businesses that are outsourcing today. If you are really not certain about outsourcing, then you will need to analyse these two:
1. Your personal needs
2. Your business needs
You need to figure out if your business needs outsourcing, you can find out by asking yourself a couple of questions:

a. Is my business finding it pretty hard to meet up with client or customer needs?
b. Are you interested in remaining small but still keep a pretty huge market presence?
c. Are you or your business managers still unsure about which business operations or products make money or lose it?
d. Is your business experiencing some challenges that are due to operational issues?
e. Is my business lacking the necessary experience needed to grow by company?
f. Do you have very important projects but short on resources to effectively handle them?
g. Do you have a lot of temporary jobs that typically come in cycles?
h. Is the task or job a routine that is known for wasting time and energy?

If your answer is yes to one or more of the above question, then you will need to consider venturing into outsourcing. If you do not want to refer to it as outsourcing, you can simply call it searching for “extra help”. When you make your mind to outsource, you are certainly not losing control of your business you are simply gaining a partner to help you grow your business, a person that will help you manage your business better.

Outsourcing can effectively help you to achieve the following:
• Help meet the needs of clients or customers all the time.
• Successfully overcome operational challenges.
• Help you make huge market presence, particularly for those who still want to remain as a small business.
• Get professional services and resources at an affordable cost
• Help relieve business stress and help you focus on other important stuff.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Outsourcing Your Email Marketing

Thursday, August 20th, 2009

Email marketing is the key to selling more products and keeping your business image fresh in the minds of your customers. Email marketing creates a rapport and trust with your clients that increases the customer service level you need to compete in this tough economy.v Are you there for your customer? Do they have access to your information about your products and services? What additional services can you provide to monetize your business further? What new services can you sell them down the road?

These are the solutions that a good email marketing program can provide. But this can be very time consuming. Consider outsourcing as a way to cut labor costs when implementing an email marketing strategy, and put your marketing on automatic while you are busy deciding what major business strategies will grow your business for the future. Outsourcing provides the peace of mind that you need to know that important tasks are taken care of in a professional, yet inexpensive manner.

Imagine how much your business can grow when dutuies such as email marketing, researching, social networking and customer service are taken care of for as little as $5.00 an hour! This not only means larger profits for your business but the growth strategies it needs to compete with the big dogs. A strong marketing campaign is what the big firms rely on to keep their brand fresh in the minds of consumers, build a strong customer base and sell additional services down the road. Don’t be left behind! It is critical now more than ever that your company takes it’s marketing to the next level. Outsourcing these
marketing tasks will give you the opportunity to market like the big guys and stay a part of your customers lives and mindset.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Build Your Database With Outsourcing

Tuesday, August 18th, 2009

Outsourcing is a great way to utilize social media to build a database of potential customers. By using the power of video marketing, Twittering and blogging you can build a list of prospects in quick order. The Internet gurus and millionaires say that “your list is gold,” meaning that a database of targeted prospects can be marketed to over and over, sending them new product launches and email campaigns. Your customers may not be ready to buy when they visit your site for the first time, but capturing their email addresses means you can build brand loyalty, keep your image fresh in their minds and market to them when they are ready to buy.

An Internet savvy and knowledgable outsourcing rep firm not only saves you a lot of money in labor costs, but uses free social media sites to funnel visitors to an opt-in page where the prospect fills out a “name and email” form for freebies or additional information. This technique works efficiently to capture emails and the chance to market your products and services over an extended period of time. I’m sure that each and every one of us has signed up for a free ebook or white paper giving us valuable info on our topic of interest. A database is the #1 marketing tool for successful Internet businesses.

An outsourcing rep or virtual assistant can create profiles on sites such as Twitter or Facebook, upload powerful videos to popular sites like Youtube and create opt-in pages that generate targeted traffic. This traffic clicks on the links that are embedded in the pages and are encouraged to sign up for a variety of free info products. Does your outsourcing firm provide this kind of service? If they don’t, you are missing out on the most powerful conversion tool on the Internet. Without a list, you have no one to market to. Visitors to your website who are not yet ready to buy will disappear, never to be seen again. Don’t let this happen to your business. Hire a outsourcing firm that not only saves you money, but builds your business like a partnership.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

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