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Posts Tagged ‘business economics’

Is Outsourcing Good for America? – Oh, Hell Yeah!

Monday, May 24th, 2010

Everyone outsources! Unless of course you are Robinson Crusoe (you reside on a deserted island on your own). C’mon most of us outsource repairing our vehicles to our mechanics. We outsource the mowing our lawn or running of errands to some teenager who leaves down the street or pay a professional gardener.

In a nutshell, outsourcing is not just good but great – we simply cannot do everything all by ourselves. You really do not need to own a cow if you want milk, if you catch my drift. Thanks to the fact that industrial revolution was solidly built on increased specialization.

Really, the controversy over “to outsource or not to outsource” is totally xenophobic and protectionist! Certain people think that outsourcing is totally great…wait for it…as long as it is carried out by American indigence. But these certain people believe that if foreigners do the outsourced tasks, then it is a definite no-no – particularly if the people handling the outsourced task are of a certain color. If that is not racism, I honestly do not know what is! Their borderline racist behavior should NEVER have a place in a globalized economy.

When top footwear companies outsource its manufacturing to a plant in the heart of Malaysia or a top bank outsourcing its customer service to a call center located in India, the American customer totally wins, how?! We get cheaper goods and also help to create markets for products and services abroad as well. Keep in mind that the United States has a colossal trade surplus in services and IP (intellectual property). Unlike manufacturing, people in countries with growing are the ones that can afford IP or services – so, it is really in the best Interest of the United States to assist other economies through trade. You need to understand that the United States is helping these countries through trade and not aid, which is the best way to create a universal economic expansion.
One of the myths of outsourcing that really drives me nuts is that programmers in the United States are losing their work to offshore outsourcing companies. This is absolutely ridiculous, think about it, No American C++ or Java programmer who knows his or her onions has had their job outsourced. But if you are a COBOL programmer and you have been too lazy to have your skills updated, then you might be at risk. Well, look on the bright side, you may not be at risk because the COBOL market is shrinking fast and the Java market is growing rapidly.

Outsourcing is good for America and it is also good for nations that also take part in becoming our off-shore partners.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

Outsourcing Data Entry

Wednesday, August 5th, 2009

Data entry is an important core area of any company. Hiring an outsourcing firm to carry out this critical task is important decision that companies face as they look further to cut labor costs. Professional data entry companies only hire experienced persons in order to meet clients ever increasing data entry demands, and this includes outsourcing firms…if you know the right one to choose. When considering outsourcing as a solution to your data entry needs, you have to look deeply into the training of your overseas reps.

The proper training of your reps should be apparent and easy to investigate. One way that is important to finding out this info is to personally review and interview your prospective reps. Getting to know first hand the firm and it’s training policies will give you peace of mind when hiring your first outsourcing firm. Time is money for your firm. You will need to know what kind of turnaround time you should expect from a overseas rep. With the all important task of data entry, the quality of technology and equipment is a important consideration. Do they have the state of the art technology, as well as the back up systems in place to ensure proper turn around and safety of critical documents?

A proper interview of your prospective outsourcing reps can put these concerns to rest. You should have a personal one-on-one talk with your overseas assistant to really get to know that person that you have entrusted with a core task of your company. Are the equipment specs and current technology of use available to list to your firm? And do the reps get a continuing education in the fast paced technology updates as they become available? Knowing exactly what kind of training and on what equipment will put your mind at ease.

When you consider an outsourcing company, the interview process may be the most important part of your search. The company principals should be willing and ready to provide the stats you need to make sure your data entry, Internet marketing and IT tasks will be complete with backed up safety and a fast turnaround. The decisions you make now will have an impact on your business future. This is not the time to make costly mistakes. Be careful that you are
making the right choice before you sign the dotted line.

This is the outsourcing company you need!

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

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