Outsourcing is no longer a new term in today’s global business environment. Virtually every firm, regardless of the size is using outsourcing to improve its business performance, gain a competitive advantage and reduce the overall costs of running a business. Outsource Philippines services are widely sought-after offshore. Philippines, China and India are also well known for their expertise in handling business process outsourcing.

Reasons to Outsource

Companies embark on business functions outsourcing for several reasons. However, the overriding benefit is the substantial cost reduction, hence money saving that is achieved ultimately. A good number of business outsourcing contractors are experts in their fields and know the best approaches that would save the most cost. In addition, a good number of these outsourcing companies have fewer overhead expenses to incur, and payment to their workers is usually one-off thing with no additional benefits most times. As a result, the final fees charged to their clients are significantly reduced.

Sometimes offshore outsourcing works more effectively in the aspect of costs saving depending on the location – outsource Philippines vendors appear to have captured the interest of companies and firms globally as a result of their expertise in delivering quality outsourcing services affordably. However, you need to choose your vendor carefully since some are likely to perform better than others. Also, it is better to choose an outsource Philippines vendor who has specific skills for your business outsourcing needs.

What to Look Out For in an Outsource Philippines Company

-Expertise on the required business process or functions. This cannot be overemphasized. It is a great way to achieve best result with outsourcing.

-Proofs of expertise in the required areas. Certifications, membership to a relevant local, national or international body. Robust portfolio of previous jobs and their references, including contacts for confirmation.

-Availability of well-defined processes for achieving your company’s outsourcing needs.

-Use of robust technologies

-24/7 support

-Workflow orientation

-Constant open lines of communication

-Process and domain specific knowledge

-Significant cost reduction compared to performing the same business function in-house.

-Successful business process outsourcing solutions or strategies

-Advanced processes that help in achieving maximized ROI (Returns on Investment).

-…and much more

If you plan to embark on offshore business functions outsourcing for any aspect of your business operations, ensure that you look to countries that are well known to deliver the best services at reduced cost.

Outsource Philippines companies are increasingly getting popular for their exceptional services when it comes to business operations outsourcing. Whether your company’s outsourcing need is IT-related, human resource management, web-based and others, you can find an outsourcing Philippine company that is specialized in the area of your business outsourcing need.

Daven Michaels Author of the book Outsource This!

Custom software is a program developed from scratch to meet the specific program requirements of companies opting to use custom software rather than purchasing a generic application. Custom software development is no easy task and for companies with limited resources, using the services of IT outsourcing companies can help them get custom software at a cost effective rate. Most custom software development is designed to contain features that will allow it to be configured according to the needs of the company. This means that IT outsourcing companies can offer services for developing database programs or stand-alone software depending on the company’s specific requirements.

There are various benefits one can enjoy from using custom software via IT outsourcing companies although it does take quite some time before a particular customized software can be configured or developed as compared to ready – to – use software. However, once custom software development starts running, most companies find it to be more efficient and economical by using customized programming as an integral part of their company operations.

Outsourcing custom software development is advantageous for SBOs and medium scale business organizations that operate on limited budget. Because custom software takes time to create, small business organizations do not have to face the financial difficulty of paying for the program immediately. They also do not need to set aside capital for establishing their own IT team which is counterproductive, particularly when the software requirement is for a one time use only. As compared to buying a generic business application where you have to pay the complete fee at the time of your purchase, custom software development from IT outsourcing companies allows you to budget your finances over the cost of their services for software development. During the development stage, companies have the time to tailor it to meet their requirements where significant changes can be integrated as the software is being developed.

Another benefit of outsourcing custom software from IT outsourcing companies is that the business application can be developed using an existing program structure. This is more economical in the long run since the software will not be created from scratch. Companies often meet with program developers to evaluate what other components have to be added in the software to come up with a customized program made to meet the specific requirement of the company. This can also save the company a lot of money in training expenses, since only the part integrated in the existing program will need training to operate. The good thing about this is that IT providers can offer training during the stage of the software development which can save the company a lot of time spent on delays in operations, due to human resource orientation.

Outsourcing custom software development from reliable IT outsourcing companies allows business entities to develop a particular program that fits in with their business processes rather than changing their entire business operation to fit in to the programming of certain software for their operation.

Daven Michaels Author of the book Outsource This!

The Philippines outsource industry has offered great advantages for companies in the business sector. The idea of performing one’s work so that the stability and flexibility of a company can be maintained is a great attraction for a profitable business. In the Philippines, the services being outsourced include call center operations, accounting and finance, IT services, customer support services and technical support which can mostly be obtained at very low costs compared when these jobs are done on shore.

Quality assurance and cost effective labor force is the main selling point of the Philippines outsource industry. BPO services are not new in the Philippine economy and it is a strict competitor of other offshore outsourcing destination like India and China for the past ten years. Although labor cost in India and China is far cheaper than in the Philippines, quality assurance is at the minimum. But Philippine BPO providers package these two factors so in the end, clients will still enjoy a sizeable savings and bigger ROIs when quality of work is translated into profit. A good advantage of BPO providers in this country is that 90 percent of its labor force can speak and write English fluently so it eliminates the language barrier which can hinder the with way decisions are made or instructions are understood. The country also has one of the highest literacy rates among other Asian countries which in itself are an excellent benefit for those looking for an educated and quality labor force.

The Philippine outsource industry took sometime before it was recognized for its world class quality. At present, the BPO providers in the country now offer various business process outsourcing services including hiring professionals as per the client requirements. Other BPO destinations within in the country are also opening up as companies look for better ways to save on operational expenses. BPO providers with operations within the country’s key cities are naturally expensive as compared to similar companies operating in the provinces. Other areas in Luzon particularly in the Bicol region are being explored and there are several call center outsourcing companies who are already operating in these locations.

The expansion of BPO operations in nearby provinces is a clear sign of growth for the Philippines outsource industry. The good thing about the offshore outsourcing industry in the country is that even the Philippine government is highly favorable for the growth and multidimensional improvements which significantly help companies hire highly skilled workers ready for employment in just a short notice. The bottom line here is that the BPO services in the Philippines come in a variety of specialization which helps enhance not only its customer support but IT enabled solutions as well.

Part of the growing economy of the country is attributed to the continued and consistent growth of the Philippines outsource industry. With a number of foreign investors lining up to get a fair share of the profit, companies now have vast options when it comes to choosing the right BPO provider in the Philippines.

Daven Michaels Author of the book Outsource This!

Among the South Asian countries, the Philippines is the fastest growing hub for outsourcing businesses. Compared to other nearby countries like India, the Philippines offer a highly qualified and dedicated work staff at a cost effective rate. This is one of the reasons why offshore outsourcing in the Philippines has become one of the highly regarded BPO locations due to its educated workforce and a large pool of English speaking employees. At present, there are hundreds of international companies that operate at various key areas in the country that provide a wide variety of outsourcing solutions for clients.

Although the fast growth of outsourcing business in the Philippines has been attributed to the boom of the call center industry, the country is also home to a wide assortment of outsourced services. Aside from outsourced call center services and customer support, offshore outsourcing in the Philippines also specializes in other BPO services like web content and site development, medical transcription, document processing, SEO, and more. For companies looking for qualified outsourcing staff, BPO service providers in the Philippines can provide the best, well trained employees. Their advantage is not only on finding a dedicated workforce, but Philippine BPO also offers a lucrative entry point to a thriving regional market in the South East.

More often than not, the most outsourced service in the Philippines usually involves call center and customer support services. Aside from the cost effective hiring solutions offered by the country’s workforce, the quality of the job is higher than its nearby countries. The majority of Filipino workers speak fluent English and their neutral accent makes them understandable to all English speaking countries. Similarly, the Philippine workforce is also more patient in dealing with importunate and demanding clients.

At present, developed countries are exploring other BPO services that the Philippines can offer. Offshore outsourcing Philippines have expanded to other key services particularly in IT. The Philippines is a growing BPO destination for software development, medical transcription, animation, and legal services. Since the Philippines is more westernized as compared to other nearby countries, the Filipino workforce can easily adapt to the requirements of their Western clients. There is also no problem with communication because Filipino workers speak English and can easily adapt the accent of their clients. This is an excellent advantage for companies who do not want their clients to know that their calls are being handled by non-locals.

Another attraction for offshore outsourcing Philippines is that the government has been supportive of BPOs and it is now focusing its attention on developing information technology as one of its leading BPO values. Two of its key cities, Manila and Cebu, offer state of the art and up to date telecommunication facilities and formidable computer network security. With BPO services focused on information technology, the majority of BPO companies can easily gather a pool of highly qualified IT personnel to meet the specific requirements of the clients.

Daven Michaels Author of the book Outsource This!

Offshore outsourcing is the new and most effective way of running a business. Big companies often outsource part of their non-core business operation to other countries where they have the opportunity to take advantage of a much lower labor cost. But there is more to it than a cheaper workforce. Offshore outsourcing services allow companies to perform their core responsibilities while focusing all their efforts in developing more business opportunities. Offshore outsourcing services to developing countries can provide key benefits and financial advantages on the part of the company utilizing BPO providers such as:

• The tax base is significantly decreased because the costs of agreement will be shouldered by the BPO provider.

• Companies will also save a huge amount of money on wage taxes.

• Companies using offshore outsourcing services are also not obliged to pay for vacation leaves which can also affect manufacturing processes due to lack of manpower when an employee is on leave.

• Hiring new employees can add up to the operation expenses of the company. When services are outsourced from offshore destinations, the BPO provider will be the one who will have to shoulder the training expenses and other related costs associated with employee education.

Offshore outsourcing services also provide manufacturing companies with a number of benefits. These include:

• Manufacturing companies will be able to focus their attention in looking for a viable solution when main production glitches arise instead of dividing company resources between manufacturing process and managerial operation.

• Companies will not be required to look for employees with the skills needed to perform a specific job description.

• The BPO providers that specialize on specific services can solve manufacturing problems faster because they know the ins and outs of running the operation.

Organizations today are more confident with offshore outsourcing services particularly in the IT sector. Information technology is a growing industry and it is now an important tool for improving a business. When these skills are not available in-house, outsourcing could be the key solution and companies will be able to get access to professional services that can guarantee top of the line results. There are offshore outsourcing destinations like the Philippines and India where BPO providers can offer a qualified workforce not only for IT requirements but for other business process requirements as well, including customer and technical support. Offshore outsourcing services may range from data entry to programming, call center services with IT enabled solutions, back office operations, web development services, and infrastructure. Other offshore outsourcing services are communication and networking, medical transcription, onsite services with customer support, relationship management, and community management among others.

With the ever increasing globalization of business, outsourcing services prove to be the most cost effective way of running a business geared towards expansion and growth. The growing presence of offshore outsourcing companies in countries like the Philippines and India is a sign that outsourcing is fast becoming the norm for increasing profits while reducing the company’s operational expenses.

Daven Michaels Author of the book Outsource This!

Custom software for business processing can increase the efficiency of any company who integrates custom applications in their work process. In today’s technological era and growing IT outsourcing industry, it has become a necessity to use IT advancement especially for business entities in order for them to adapt to the ever changing market conditions and meet the demands of their clientele. The competitive industry of all types of ventures drive business entities to come up with effective programming solutions tailored meet to the specific requirements of their business operation. This particular market demand has made valuable recognition of the importance of having customized software application that can help the company’s operation run more efficiently. Among the IT outsourcing benefits for custom software development include effective business management, supervision, and diminishing of unnecessary operational expenses.

In every aspect of a particular business operation, having customized software application as an integral part of the entire business setup and procedure allows the company to run more efficiently. One of the major IT outsourcing benefits is the immense knowledge of IT providers on the field of program development as well as the experience to implement it effectively in parallel to the entire business. Developing a custom software application starts with the evaluation process with regards to the application requirement of a particular business entity where the software application is to be integrated. This can be a very rigorous process and companies will be sacrificing much of their resources should they decide to do this in-house.

It is important to understand all vital factors involved in a developing customized software applications for a business operation. This process will serve as the determining factor whether or not the custom solution will help improve the business operation. This will also play a crucial role in deciding which of the IT providers to choose that can offer more IT outsourcing benefits such as competent customer support, cost effective program maintenance, and other related concerns. The IT outsourcing provider must have a full understanding of the entire business structure and learn the needed requirements for the business to be able to run efficiently as expected by the company. This can be done by meticulously planning the specific approach to be used and creating a structure of the entire business operation which will be integrated in the end result of the customized software application.

With the integration of customized software application in the entire operation of a particular business entity, business owners now can have that perfect custom solution that will work best for their businesses. This is one of the outsourcing IT benefits that cannot be achieved through packaged software application. This is guaranteed to work for all types of business and this is one of the major reasons why most SBOs with a limited budget that are aiming for increased efficiency in their business operation opt to use customized software application by outsourcing its development. Even small businesses will be able to have a functioning solution that is essential for successful business growth.

Daven Michaels Author of the book Outsource This!

With the never ending technological innovation we experience today, especially in the field of business software programming, gone are the days when custom software development means using pre – programmed templates for the basic framework of the software application. With the introduction of outsourcing in IT for customized software and business applications, this has become increasingly popular to meet the needs of business owners who are looking for customized solution to improve their business processes. Most key players in IT outsourcing industry started developing customized software to meet the increasing demands of privately owned companies. This is because using custom applications is the most efficient solution for companies to make their operation well-organized, privatized, and more competent amidst the growing need for a more user friendly business environment.

But not all companies can set up their own in-house software development team because of various factors such as the expensive of setting up new resources, training, upgrading equipment, and other related factors. Most companies banking their success on operational discretion often have their software development outsourced to IT providers who are well equipped for this field. They then integrate it in their operational framework to improve work processing within the company. Outsourcing IT requirements like software development provides companies with the opportunity of improving their business operation without necessarily increasing their operational cost.

There are a lot of reasons why companies prefer outsourcing their software requirements for custom solutions rather than buying off shelf software. For starters, the main reason for choosing customized software against generic application is privacy. Being private means there’s no need to license the program no matter how many users the program will be distributed to. Apart from that, only the outsourcing company and the people involved in it have the knowledge with regards to how the software works and its importance to the operational capacity of the company.

When it comes to outsourcing in IT for customized software development, the good thing about this is that it takes less time to configure compared to in-house software development. Since it will be largely based on the basic framework of the company’s operational services, developing it is a lot easier. There’s no need for the software developer to be concerned about other issues not related to the company’s requirements as long as the specific software requirements have been provided by the client. During the development stage, there is a higher probability that both the company and the IT provider will be able to reach a more effective by – product. This is because they can be able to work out a smooth working relationship all throughout the project duration. Complicated processes including software testing and application, maintenance, and training are also easily implemented as compared to using packaged and generic software for business requirements.

The need for customized software integration in the framework of company’s operational procedures allows businesses to provide efficient and convenient functionality in addressing the growing demands of the industry. This is one of the reasons why outsourcing in IT has becoming a growing industry due to the increasing demands of various companies for a custom business application.

Daven Michaels Author of the book Outsource This!

One of the fastest growing industries in the Philippines today is BPO or Business Process Outsourcing. The recent growth in the industry made Philippines outsourcing services the most sought after BPO in the South East Asia region. The outsourcing industry began to experience expansion in early 2000 when only a handful of BPO providers and employees were available. But as the BPO sector in the country continues to develop, more and more foreign investors are enticed to explore their opportunities in expanding their business with Philippine BPOs. The annual growth is attributed mainly to factors like lower labor costs with high quality output, the country’s adaptability to western culture, and a highly skilled workforce.

Next to Canada and India, the Philippines is considered to be the third largest offshore outsourcing destination in the world. At present, the country’s outsourcing industry accounts for about twenty five percent of the global business process outsourcing market which makes it a prime hub for business outsourcing in the South East Asia region. The attraction of the BPO market in the Philippines have enticed giant outsourcing operations for established companies from developed countries like the Bank of America, HSBC, Dell, IBM, Citi Group, and JP Morgan Chase who all have set up contact service centers in the country.

Among the reasons why Philippines outsourcing services experienced a consistent growth in the global BPO industry are several factors. Most outsourcing hubs in Asia offer competent human resources but none have higher literacy rate than the Philippines. This makes the Philippine labor force superior in education qualifications, not to mention their English language skills are an advantage for bringing down the communication barrier. The country also offers a strategic location ideal for Western and Eastern companies. This is to say that the country is thriving entry point to millions of people in the ASIAN market.

A lower labor cost can be translated into lower production cost and the good thing about this is that the quality of the output is never sacrificed. Filipino workforce is known for their dedication and loyalty and business companies can take advantage of these characteristics for acquiring a cost effective workforce with all the right values and skills. There is also a growing development in infrastructure which is an excellent enticement for investors. At present, BPO operations key cities in the country branched out to nearby provinces further lowering the cost of hiring employees and operational expenses in general.

According to the independent study performed by IDEA (Institute for Development and Economic Analysis), the outsourcing industry in the country earn annual income of P3 Billion in National Capital Region alone and this figure does not yet include other players in nearby provinces. Although Manila and Cebu is still among the popular choice for Philippines outsourcing, other provinces are starting to catch up in the effort to turn their regions into key outsourcing destinations in the country with lower cost but with higher quality of workforce. This is a healthy competition that forces out other BPO providers to match the quality services offered by BPO counterparts in provincial districts.

Daven Michaels Author of the book Outsource This!

Sales outsourcing is the practice of hiring a third party service provider to act as your company’s sales force. Many companies have discovered the numerous benefits of outsourcing the sales force and they have resorted to hiring other agencies to handle their sales functions. Tele-marketing and customer survey are among the outsourced tactics most often used to increase the sales of a product.

One of the benefits of outsourcing a sales force is that a company is able to save a lot of money and gain more at the same time. While running a sales department in house could be a tedious exercise that could cost the company a fortune, hiring a third party service provider to handle such a department could be the best decision for a company to make. An outsourced company is cheaper and the company gets to focus on its core functions thus increasing its efficiency and gains.

Another benefit of outsourcing a sales force is that the sales are increased immensely because the third party service providers are usually a group of dedicated sales professionals who are well trained and can better articulate the product in the market. Since they are dedicated to one major side of the business (sales), the results are usually more significant than when the task is performed in house.

In fact, for new companies seeking to enter a given market, outsourcing their sales force is one of the best decisions they can make. In this case, the business can reap the benefits of outsourcing by engaging a third party service provider that understands the market who will enable the product to gain ground fast. This will shorten the learning curve and reduce the time that would have been wasted in spending a lot of company time hiring and training its in house sales team for this sales task.

Outsourcing a company’s sales force also enables a company to expand into new markets. This is a major benefit of outsourcing because the third party service providers who specialize in sales are usually experts in designated market areas and since their main focus is usually sales. The outsourcing service provider will usually keep a comprehensive database of what sales strategies work best and where.

The benefit of outsourcing is also seen when a company wants to assess the accomplishments of its current sales department in comparison with the industry. This is because by hiring a third-party service provider, one can see whether the internal sales efforts measure up to those of the sales outsourcing service.

Daven Michaels Author of the book Outsource This!

Due to the limited funds that small companies have, outsourcing might not always look like the most cost effective alternative for them. Instead, they prefer to do the work themselves and sometimes fear that the outsourced work may not be up to the required standards. This has led to such companies handling very many tasks at the same time. But with this, the small company may end up losing sight of the core activities that generate income thus resulting in stalled projects and numerous losses.

Engaging the services of a business outsourcing company will lead to maximized profits. Valuable tips for successful outsourcing include knowing what to outsource and what to leave out. Outsource the areas that you might feel as a company you are weak at. That way, you get to focus on the parts that are bound to help the organization grow. This might be expensive at first but this will reduce expenses that would be experienced when trying to amend mistakes that your employees have made due to lack of knowledge.

Choose a business outsourcing company that you know will work according to your standards. Remember you’re in charge so it is important to be able to point out how you like your work done. Create a good working relationship between you and your partners for the growth of the company. Ensure that you have clear and specific communication between you and your business outsourcing company.

This will minimize the risk of assumptions on either side. It also wise to avoid using internal company abbreviations and internal lingo as this may confuse your outsource partner. Set up meetings to ensure that you understand each other well and the outsourcing company knows what is expected of them. Through this you will be able to make progress.

Up-coming businesses usually fail to keep proper records of their company processes. They usually get caught up in the trap of trying to remember the duties that need to be done when it is already too late. However, having a structured way of handling company procedures will make more sense. A formal structure will be sure to improve the profits a company generates.

If you’re in charge of company operations, always scrutinize what is expected from the business outsourcing company the same way you would inspect the work of your employees. Assumption that all is well might be the downfall of the organization. It is crucial to regularly check on excellence, productivity and turnaround time.

If your business outsourcing company is letting you down, it might be time for you to find yourself a new outsourcing partner. Internet availability has enabled upcoming businesses to contract freelance companies therefore enabling them to cut costs and maximize profits. For this reason, the small businesses are able to still outsource but at competitive rate.

Daven Michaels Author of the book Outsource This!