Malaysia is a nation known for its very attractive business environment, and up-to-date infrastructure and also for the strong support it gets from its government which in turn has made this country a rising outsourcing option to China and India. The Malaysian government has actually positioned Malaysia as a hub for world class technological innovation and services – which has made many top rated multinationals locate some of their global or regional business’ in this country. Malaysia is also a country that has a much more stable political climate (this is important) which is also effectively backed by regular economic growth which has also made this particular offshore outsourcing nation very attractive for sensitive, high-end uses in the banking and finance industry.

Even though Malaysia is still a nation that is exploring its niche, this country has also established authority as a well respected outsourcing destination. Malaysia’s outsourcing industry has been placed together on drawing investments in third party and also captive outsourcing processes from several leading global organizations that cuts across different verticals – Oil and Gas, Banking, sales, Logistics.

You also need to understand that outsourcing in Malaysia has completely evolved (seriously!) Business owners will be glad to know that this country has evolved into offering a variety of services niche and is even integrated in IT, Business Process Outsourcing (BPO) and data processing in a number of industry verticals.

The Malaysian government initiatives are indeed a principal factor in the driving force behind this country’s outsourcing industry. The backing of the Malaysian government has truly helped to form institutions that effectively (and carefully) manage a variety of roles which range from setting up a small business to kick-starting a big company. In addition to this, the establishment of world class facilities and economic advantages has also contributed to attracting more and more companies to this country.

The turn of the century has indeed seen the rapid rise in the number of offshore outsourcing countries, with many countries across the world trying their very best to cut a larger piece or share of the outsourcing marketplace. Well, it is certainly no secret that India, the Philippines and China are the top three leading outsourcing destinations in the world.

There are also a couple of outsourcing destinations that are making their way to being recognized as outsourcing nations to reckon with. These counties are:

·Kenya,

·Vietnam,

·Nigeria,

·Ghana etc

The aforementioned countries have seen growth from their local outsourcing market

Daven Michaels

It is absolutely no secret that India is the country that comes straight to the mind when the word “outsourcing” is mentioned – there is even a new NBC television show titled “Outsourced”. The show is centered around a fictional company which has moved its customer service center to “India”.

When you choose to outsource, this will also mean sharing your business’ control and sometimes sensitive data with an outsourced firm. A lot of people simply see outsourcing as the best thing that has happened to the “business world”.Offshore outsourcing is known to assist in the effective use of resources, skills, investment and technology at an affordable rate. Well, according to the survey carried out by Goldman Sachs, since 2001 about 40,000 and 60,000 service division jobs have been moved offshore – they expect the number to rise in future.

Virtually anyone can outsource no matter how big or small your business is. When you choose to outsource, you basically get competitive edge without making any investment on infrastructure. Taking advantage of outsourcing is really the best option when you notice that you are losing focus on the main issues of your business because you spend most of your time on minor but necessary business facts.

The following countries are known for the competitive advantage they offer clients are:

·Philippines

·India

·China

·Canada

·Singapore

·Malaysia

·Brazil

·Kenya

·Czech Republic

·Poland

Yup, India is a country famous for its outsourcing industries as a matter of fact, “Outsourced” is not the only television show that features Indians and outsourcing centers. There are top Hollywood and Bollywood movies which feature characters that work for outsourcing businesses.

India is one of the top outsourcing countries that a lot of organizations seek when they need to outsource Information Technology tasks. India really stands out as a country that many people recognize but the truth is, if you are searching for an outsourcing country that totally understands the American culture, then you can consider choosing the Philippines. An average Filipino understands the American culture, you will be glad to know that they also have one of the best work ethics among the entire top outsourcing countries in the world.

Choosing a good outsourcing destination is the best thing you can do in order to have a pretty strong competitive edge – so, do not settle for any ole offshore outsourcing firm.

Daven Michaels

Let’s cut straight to the chase

China

Yes, it may seem unlikely but in the recent years, China is a nation that is fast becoming one of the top countries that supply offshore software outsourcing this is because of China’s incredible development rate. Even though India is presently the top leader in software outsourcing provider on the planet; right now, China is doing everything it possibly can in order to take over from India so that they can be the top leading player in software outsourcing. Some experts have even predicted that China will one day become one of the top three countries for outsourced software.

Many companies are even beginning to plan their offshore techniques in order to advantage of China’s emerging strength as a top outsourcing country. This plan also includes searching for different methods to take advantage of this country’s present software strengths. There are some assessments that suggest that China’s outsourcing industry could even give India a run for its money as the top outsourced country in the information technology service market.

As a matter of fact, the recent flood of activities that placed China right on the outsourcing world map came as a result of the following:

· Government’s support and promotion

· Japan’s decision to move most of its software development processes to China

· And because some large foreign organizations set u R&D centers in China

India

It is no secret that this country is well known for its outsourcing industry – there is even a television show on NBC titled “Outsourced” which feature outsourced employees in an American owned business customer care service in India. India is a nation that that is known for a labor force with the following qualities:

· English speaking

· Affordable

· Highly skilled

· Educated

This country also boasts of the following:

· World class Information Technology and networking facilities

· Friendly laws

· Well paid taxes

· A somewhat stable political environment

· World class certified software companies.

India’s offshore outsourcing industry is really growing industry and has produced lots of success stories that sure makes India a really popular offshore outsourced country for Information Technology related work and of course Business Process Outsourcing (also popularly known as BPO) services too.

Please Note:

If you are searching for an outsourcing country to handle your customer care services, it is important that you choose an outsourcing nation that totally understands the American culture. India is wonderful when it comes to outsourcing technology related work projects but if you want to capture the American market with your customer service, consider the Philippines, because they clearly understand the American culture.

Daven Michaels