The Philippines is fast becoming a hot spot of the business process outsourcing companies. Many companies are setting up call centers in the Philippines. So far there are nearly 800 call centers which are located in this country. But what makes Call to the Philippines business so successful and easy to start? The answer to that is very simple. The Philippines has all the available resources to start a Call to the Philippines company. There is ready and cheap labor which is not the case with most of the so called developed countries. The cost of labor in the Philippines is cheaper as compared to the cost of labor in the more technologically advanced countries. Hence starting a Call to the Philippines business saves the big companies thousands and at times millions of dollars.

The industry in the Philippines is the second largest in the world. It comes second to India which has the largest call center industry in the world. The services they offer include answering calls from someone who is on the other side of the world and offering support services such as email and chat response. The best thing about the Call to the Philippines centers is that they offer round the clock services. Hence it does not matter where you are in the globe. Your call or your chat message will be replied in a timely manner.

When the Call to the Philippines industry began booming, the unemployment rate in the Philippines reduced drastically. The companies started hiring a lot of people at a go and this is what led to a decline in the unemployment rates. Most of the companies have pitched camp in Manil, the capital, but study has shown that talent is not only limited to the city. That is why some of the companies moved to the provinces in their bid to bring the jobs closer to the people.

The greatest advantage of outsourcing services in the Philippines is the cost. The cost of labor is relatively cheap compared to the other first world countries. Hence when a company outsources its non-core services to the Philippines, it has the chance to concentrate on its main objectives. The industry has also raked millions to the government in the Philippines and the government is working out laws aimed at protecting the people who work in the Call to the Philippine centers.

Daven Michaels Author of the book Outsource This!

There are very many reasons why you should outsource technical support services in the Philippines. This is why the call center industry is booming in the Philippines. Many companies outsource the Call to the Philippines services. Listed below are some of the reasons as to why very many companies would rather outsource the call center services in the Philippines than anywhere else in the world.

Cost– the cost of hiring Call to the Philippines staff members is relatively cheap compared to hiring the same people in the United States and other first world countries. It is very possible to retain a lot of employees in the Philippines working at the minimum wage rate. This makes it very affordable to outsource Call to the Philippines services.

Availability– the Philippines is geographically smaller than India. But it has a large population of qualified personnel. Outsourcing the Call to the Philippines services will ensure that you are connected to competent professionals most of whom are readily available.

English proficiency– the Call to the Philippines employees are fluent in both verbal and written English. They are also familiar with the American business processes as well as the American culture. This makes it easier for them to handle any calls originating from the USA with much ease. Most of the call center companies do not discriminate when it comes to the age of its employees. If you are fluent in English and meet all the other requirements you can easily get a job at the call centers.

Location– the Philippines is located on the other part of the world. That means that it will be 12 hours ahead of the eastern time in the United States. Most of the call center employees have to work overnight in order to comply with the requirements and the demands of their customers. Hence if at all you have work that requires to be completed overnight, you can be assured that there will be someone to do it on time.

Quality of services– most of the people who work at the Call to the Philippines centers are college graduates. The quality of education in the Philippines is very high hence most of the graduates are professionals. This ensures that the quality of services that you will be getting is the best.

Daven Michaels Author of the book Outsource This!

The call center industry has grown tremendously. The industry has employed thousands of people. This has made the call to the Philippines industry the number one employer, employing thousands of people both in the urban areas and in the provinces. The industry had a positive effect on the economy and that has led the government formulate laws meant to protect the industry and the employees. However there are people who don’t know how to get a job in the call centers. If you are such a person then you need to read this article carefully as it will help you get a job in the Call to the Philippines centers.

The first thing that you should do is search online for the call center jobs. There are thousands of call center jobs agents that are needed by the companies. These agents act as a bridge between the job seeker and the company. There are also many job portals that can be used to get the latest job listings. Some of the Call to the Philippines jobs can also be found in the local dailies. Hence you should be on high alert and be the first to know about a job opening in the call centers.

Practice your English skills. You have to ensure that your English is fluent and error free. In most cases, people with a 2 year college education stand a chance of landing the interview and maybe the job itself. Hence if you want to get a Call to the Philippines job, your English skills should be impeccable.

When you get the job interview, ensure that you show up on time and if possible 30 minutes before time. This will allow you to relax and get ready for the interview. When you enter the interview room, try to maintain eye contact and have self confidence. If you did not get a certain point clearly feel free to ask the interviewer. After the interview there will be a few other tests which are meant to test your computer skills and maybe your English fluency. Read the instructions carefully. Do not rush things as that might have dire consequences. After the interview all you have to do is wait and see if you were chosen for the Call to the Philippines job. If you don’t get the job, don’t give up. Look for another job opening and apply for it as well.

Daven Michaels Author of the book Outsource This!

There are a few pros and cons of outsourcing however the pros outweigh the cons. Thus it is beneficial to outsource certain services to other companies. When you hear the word outsourcing, the first thing that you think of is how you can save costs. This is the first and the widely known merit of outsourcing. There are a few other pros and they include the following;

Save on time. This goes hand in hand with saving costs. Outsourcing services to outsourcing companies will save you vital time. In the long run you will have saved a lot of time. Cost saving is the other main pro of outsourcing services to offshore or home grown companies. The cost of providing the technical services yourself might be too high but outsourcing the services reduces the cost to manageable amounts.

Shifts your focus to the main objective of the business. When you outsource services to another company, you can be able to focus on the main function of the company. For instance if you are running a manufacturing company, you can choose to outsource payroll services or any other services to a different company. As a result you can be able to concentrate on improving the quality of your goods and increasing customer satisfaction.

Outsourcing services implies that you will be getting the best services. Offering quality services leads to customer satisfaction and that in turn leads to more sales which in turn increase the profits. Therefore your business will run efficiently. When the customers are satisfied, they will give you a positive feedback which will increase your rank on the Better Business Bureau. Hence outsourcing any type of services is very important for the success of your business.

There are a few cons of outsourcing. Some of the cons include the following; confidentiality issues. Outsourcing services means that you will have to hand over information to the company so that they can be able to serve you more efficiently. When you hand over confident information to them hence the information is no longer confident as a third party has come in to the picture. The main concern lies in outsourcing accounting services. Another con is that you lose direct control of the services outsourced. These are the main pros and cons of outsourcing. But the pros are more than the cons hence outsourcing is advisable to companies that want to focus on their core business.

Daven Michaels Author of the book Outsource This!

Services BPO is an acronym which stands for business process outsourcing. It usually involves hiring a different company to carry out certain duties on behalf of the parent company. In most cases, businesses outsource the services that are considered non-core so that they can concentrate all their attention to the core functions which might include expansion of the business. The services BPO industry is fast expanding and it would be best for you to think of opening your very own services BPO Company. Below are a few steps to follow in order to get started.

The very first thing that you need to do before opening your very own Services BPO Company is to do a thorough market research. Decide on which services to offer the bigger companies. Ask yourself the type of business you want to start. Is it a sole proprietorship, a small company or a partnership? After you decide the type of company you want to start, then decide on the services that you want to be offering. Examples include financial and accounting services, IT services and Human Resources management services.

The second thing is to register your Services BPO Company. Most countries do not mind direct foreign investment in their countries. That means that foreigners can set up companies in other countries as well. The registration process should be as per the companies act in the specific country. The number of seats in the company, the physical location and the bandwidth required by the company are all required in the registration process. You will also be required to pay the registration fee after which you will get an operating license.

After you have acquired the operating license, you should now acquire the operating space, initial equipment which may include computers and other equipment. If the Services BPO Company you want to start will be offering IT services, then you will have to get the best computers as well as high internet connection. The initial cost might be high but soon after that the operation cost will be well within acceptable ranges.

Finally you need to hire staff members. Make sure that the staffs you hire are competent and up to the task ahead. If the company is an IT outsourcing company, the staff members should be IT specialist. This will ensure that the services being offered are of the highest quality.

Daven Michaels Author of the book Outsource This!

Social bookmarking sites like Digg, Delicious and Reddit are a place to store and share your favorite websites. Just like the “add to favorites” tool on your browser, you can bookmark an interesting website and be able to locate that website when you log in to your account. You can make friends like on Facebook and share those website links with them. You can favorite any website on earth, even your own. How does this help with your website traffic? Let me explain.

Depending on how many friends you have on your bokmarking site, sharing a link to your new blog post with them can create an avalanche of traffic as soon as you post it. Anytime you favorite a site, your friends will be notified through their “friend’s activity” of you posting and they have an opportunity to view it. If they happen to borrow the post for their blog, then all of their readers will see it too and click out on the links for more information. This link to your blog that other users leave on their post creates what is called a “backlink” to your site. Having a lot of backlinks determines how high a positioning you get on a search engine like Google.

How can you make this time consuming and slightly confusing Internet marketing strategy a part of a successful online plan? Outsource it! For as little as $5.00 an hour you can have an Internet marketing trained overseas rep doing this kind of work for you. This can be included in a daily routine of networking tasks that can be performed quickly and easily to help build your business online. Cutting costs and doubling productivity are crucial in today’s economic outlook. You don’t just need another virtual assistant or employee… you need a partner that has specialized marketing skills to help your business grow. Outsourcing is the partner of the future.

Daven Michaels Author of the book Outsource This!

Blogging is one of the hottest ways to market your products and services on the Internet today. Over 60% of people searching for information on the web do so through blogs. That’s because they know the content is fresh, up to date and relevent to their needs. Blogs are also by nature very personal and entertaining. Blogs are used for promotion of services or ideas, so that they generally link to further resources where visitors can find a myriad of information. Is your company using its blog effectively?

There are many techniques to make your blog stand out from the others. The use of images and videos are typically underemployed by most bloggers and the proper use of keywords will help visitors and search engines find the blog easier. Posting every couple of days will keep your blog fresh and guarantee a good ranking in the searches. The use of tags keeps your blog connected with all of the other blogs on a particular network so visitors can click out to post after post like a chain link. This is easy stuff to do, but requires time… either by a staff member or virtual assistant. This is where outsourcing is the perfect solution.

For as little as $6.00 an hour you can have your own dedicated outsourced rep taking care of these blogging tasks for you. Blogs are an important way of communicating your products and services to a hungry public. An Internet savvy rep can not only get the job done and cut expensive labor costs, he has the secrets to effective blog management… the tools to make your blog stand out. And blogging is only the beginning of what your rep can do for your business.

Blogging can help your business grow. As it expands, an outsourced rep can help with call center tasks, desktop publishing, email management and dozens of other business duties that not only save you money, but help partner with your business to make it successful. How can blogging and other relationship building techniques expose your company to millions of people on the Internet? Look further into outsourcing for the answers.

Daven Michaels Author of the book Outsource This!

It doesn’t matter where in the world your business is located, taking advantage of outsourcing is within your reach. That’s because overseas reps are available anytime your business needs them. Access is just an Internet click away. Outsourcing provides the needed serviced that can help your business grow, online or offline. Billing, call center management, social networking and research are just a few of the services that your business can use and save tons of money on labor costs.

For some businesses access to a reliable labor force may be difficult for logistic reasons. What if your company is not located in a large city? If you have a mail order, online service or information based business, you can do well with catalogues or the Internet. But where can you find additional employees when it’s time for your business to grow? With outsourcing the answer is clear. Any business task can be easily outsourced to an overseas rep specially trained in helping to grow your business. For as little as $6.00 an hour you can have a dedicated employee ready and able to help.

The best part of utilizing outsourcing services is that your business can be located anywhere in the world. From one central location your business services can be taken care of and expansion of your business is easy and inexpensive. Canada has been  hit hard as well as the rest of the world in this global economic slowdown. Don’t let the economy be the excuse to close your doors. Your business is valuable to thousands of people and outsourcing, no matter where you live, can keep the costs of running a business manageable until the economy improves. And when it does, you’ll want to keep your outsourced reps to help stay on top of emerging technologies, new opportunities for growth and to keep a check on your bottom line.

We invite our neighbors to the North to check out what outsourcing can do for your business. We believe that outsourcing your business tasks and saving big money by doing it is the wave of the future. Invest in your future and take your rightful place in the 21st century. Fine out how outsourcing can change the face of business.

Daven Michaels Author of the book Outsource This!

With the economic downturn driving companies to look for cost cutting solutions, callcenter outsourcing has become a viable option for companies looking to deliver quality service for their clients, while lowering operating costs at the same time.

Call centers can be very expensive to operate for companies that have found the worsening economic conditions sending their accounts into the red. Dwindling resources have made corporations weigh the options of relocating their call center operations overseas. Additionally companies that do not have their own call center operations are finding that they can outsource these services to facilities in the Philippines at a significantly lower cost than creating a center.

Companies that outsource at first to save money are finding extended benefits with these services. Benefits not only include lowering costs, but also more flexible hours, higher productivity and better handling of peak traffic. With outsourcing companies that are Internet savvy and educated in social media, article marketing and blogging, clients are finding answers to their ever growing concerns of an Internet presence and additional branding of their business, above and beyond just more cost efficient call center operations.

Outsourcing services know that to attract and keep key clients, they have to stay aware of blossoming technologies, hire representatives with great verbal skills (no heavy accents) and make their clients aware of how they can keep tabs on how their reps are performing. A recent survey of clients already using an outsourcing company reported that they were mostly satisfied at 49.2% and very satisfied at 39.7%. Clients dissatisfied with their services reached only a small 1.6%.

While call centers may be the lion’s share of outsourcing services used, companies are finding the value of administrative work such as medical billing and filing. Most call centers are tied to a major retailer, mail order house or Internet services company that needs to keep branding of their business in the forefront of their customers minds. Pick an outsourcing company for your business that can deliver this valuable asset.

Don’t bleed your company assets any longer. Call center outsourcing is far different than it used to be. Find out how it can take your business to the next level.

Daven Michaels Author of the book Outsource This!

How is your retailing business faring in this tough economy? Are you spending more on your IT department, just trying to keep up with burgeoning technologies, than on your mechandising and marketing departments? Are the revenues during this economic downturn keeping up with your ever growing expenditures?

Retailers are turning more and more to outsourcing as a viable option in the fields of Internet marketing, billing and call center operations. Online sales have exploded during this recession as consumers look for alternatives to brick and morter stores going out of business. Some of these retailers on the verge of bankruptcy are turning to online only sales and outsourcing a majority of the IT work as a way to stay afloat.

Businesses are using technology to manage non-critical operations such as Internet branding, inventory management and vendor billing. Although retailers will be outsourcing more during a recession, many will find a permanant value in the marketplace and adjust the way they operate to include overseas representation and management. Cutting down on staff and inventories will be the principal areas of focus during restructuring of company procedures. These two areas are a company’s biggest costs and outsourcing can be the solution.

As companies look to outsourcing to protect their margins, business process outsourcing companies are exploding with growth. As these overseas representatives become more adept at Internet marketing, social networking, article marketing and web savvy branding, they become less a service provider and more of a partner with stuggling businesses looking for relief. Picking the right outsourcing company is the key to their success.

In order to attract the best clients, outsourcers are investing in the training of state-of-the-art, field proven technologies that large companies have come to expect. The right outsourcing companies are meeting the expectations of large industries so that they can meet a wide variety of business needs. Retailers realize the advantages that come with new technologies without having to invest in them.

As retailers reduce costs by outsourcing, they flatten the playing field in the market as a whole, taking pressure off of their IT departments, redirecting their call center operations, cutting labor costs and take advantage of lowering the costs of their products and services. These cost saving measures can bring a company back to vitality, increase falling stock measures and bring a company back into the fold. Building a partnership with an outsourcing company can make all the difference. Find out how it can change the way you do business.

Possibly forever.

Daven Michaels Author of the book Outsource This!